ChuckUK
Well-Known Member
Yes, I did a factory reset myself. The dealers just deleted the home address from the satnav; they have no idea what they are doing. Initially, I had the previous owners address in the home charging location, which is a breach of European GDPR laws. I have suggested to them that they may want to think about this in future but this lack of knowledge is systemic in the industry. I have a friend who has sold his EV, not a Mach-e, and he can still track and unlock the vehicle.To be clear, your used Mach-E should have a factory reset done on it before using it. This clears all codes except factory code, removes access to the vehicle by the prior owner via FordPass, etc. Then, you use the factory code to program your own codes if you want.
Note that the factory code cannot be changed. If a prior owner has it, and knew where the vehicle was, they could access it. By doing the reset, you eliminate their ability to find the vehicle.
I would make the dealership delete the missing fob, and program a 2nd fob for you, as part of the purchase.
Sponsored