Front Camera Fault & Pre-Collision Assist Not Available Errors

[Tanwin]

I saw this on a fb thread about the front camera. Do you think getting the camera rewired might solve the problem?

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[Aq2021]

I saw this on a fb thread about the front camera. Do you think getting the camera rewired might solve the problem?

That interesting.
Can you post the link to that post?

 

[Tanwin]

That interesting.
Can you post the link to that post?

I don’t have the link. It was in the group titles Mach E Owners. I’m not a member but went in and searched pre collision assist fault

 

[RedStormREHS]

Mine is at the shop now. New camera… failed. New module… failed in 5 minutes. Now, a regional engineer is supposed to be working on it personally. They pulled the frunk out to get to the wiring.
No ETA on when it will be fixed. 8 months without a working camera. How do lemon laws work exactly?

@superwaddle Hey, any updates on the frunk teardown of your MME to find faulty wiring for the front camera? Did it get fixed? Or did you give up?

 

[superwaddle]

@superwaddle Hey, any updates on the frunk teardown of your MME to find faulty wiring for the front camera? Did it get fixed? Or did you give up?

I ended up enacting the Ford Buyback, and they purchased the car back from me. As of the trade in date, they still had no actual way forward on a fix. The frunk tear-down allowed them to swap out the module, which promptly short-circuited and resulted in even more electrical issues.
I bought a used Camry that has no fun features and gets 40 mpg and gave up on EVs for now.

 

[TheSteelRider]

I saw this on a fb thread about the front camera. Do you think getting the camera rewired might solve the problem?

Hmm. So I can easily buy this as being some of our issues, especially us Job-1'ers who had the windshield recall, because they literally had to disassemble the interior to complete that recall.

But, it's strange that some Job-2s and GTs are hitting the issue. That would say there has been a manufacturing issue for almost 2 years on this vehicle that has yet to be fixed. It also would be strange to have such a problem on so many vehicles for the issue to all of a sudden show up regardless of build date.

I don't doubt that poster (although it is a random copy/pasted post from some random group page on the internet), but my gut tells me that's a one-off.

 

[RedStormREHS]

I ended up enacting the Ford Buyback, and they purchased the car back from me. As of the trade in date, they still had no actual way forward on a fix. The frunk tear-down allowed them to swap out the module, which promptly short-circuited and resulted in even more electrical issues.
I bought a used Camry that has no fun features and gets 40 mpg and gave up on EVs for now.

Ugggg. That plain sucks big time... nobody really wins here. You lost your sweet MME BEV and went back to an ICE. Yes, you got your money back, but the root cause was never identified or satisfactorily repaired by Ford. Environment suffers too. I'd only take a complete buyback with another brand new MME GT sitting next to my current one documents all ready to sign!

 

[rhougey]

I ended up enacting the Ford Buyback, and they purchased the car back from me. As of the trade in date, they still had no actual way forward on a fix. The frunk tear-down allowed them to swap out the module, which promptly short-circuited and resulted in even more electrical issues.
I bought a used Camry that has no fun features and gets 40 mpg and gave up on EVs for now.

If I may ask, Did they buy back at full purchase price, or was there an adjustment of any sort for mileage, or rebates received?

 

[superwaddle]

If I may ask, Did they buy back at full purchase price, or was there an adjustment of any sort for mileage, or rebates received?

They adjust for mileage when the problem was first diagnosed, in my case.
I had so many dealership service instances on mine that it more than met their internal criteria for buyback. I understand that they require at least 3 documented service attempts for the same issue to qualify. YMMV. Our dealership was NOT helpful at all, and required me to initiate and follow through with Ford. Don’t expect them to lift a finger for you towards a buyback.

 

[rgeade]

Not the news any of us want to hear, that's for sure. I have been tracking the error messages; and I have had 4 pop up since the 3rd fix attempt. Each time, it's exactly 60 seconds from when the message pops up (and the car disables cruise control) and when the system resets itself and starts working again. That seems like a software driven reset of the system, bad data received, reset for 60 seconds, then resume.

I'm still hopeful this is something software related, because if it truly is a wiring issue, there is no way Ford is going to be doing that level of work to fix all these cars. A buyback is not a great outcome for many of us that love our Mach-E, we just want it to function correctly.

 

[Tanwin]

Update on repair attempt #3: car is still sitting. Hasn’t been touched in over a week. Dealer is still waiting on instruction from the engineers. No clue when that’s coming. 4th week in

 

[Bayviews88]

I’m on my third week for repair attempt #4 on my Select. I’m told the dealer has been told to do 100 miles of road testing to verify the error has been resolved, currently they have done 50 miles. Last time, they did 5 miles of testing and releases the car to me. The Front Camera error popped up on my 30 mile ride home. Ford did comp me an extended warranty as a courtesy and maybe to cover the additional miles they are adding as they try to fix this problem.

 

[Tanwin]

Update on repair attempt #3: car is still sitting. Hasn’t been touched in over a week. Dealer is still waiting on instruction from the engineers. No clue when that’s coming. 4th week in

Just got a call from the dealer. They said I can come pick up the car. No fix as of now but they said they’ll call when they have one.

 

[RedStormREHS]

Not the news any of us want to hear, that's for sure. I have been tracking the error messages; and I have had 4 pop up since the 3rd fix attempt. Each time, it's exactly 60 seconds from when the message pops up (and the car disables cruise control) and when the system resets itself and starts working again. That seems like a software driven reset of the system, bad data received, reset for 60 seconds, then resume.

I'm still hopeful this is something software related, because if it truly is a wiring issue, there is no way Ford is going to be doing that level of work to fix all these cars. A buyback is not a great outcome for many of us that love our Mach-E, we just want it to function correctly.

Totally agree on all counts! When the IPMA gets enough FC fault cycles it locks-up and can no longer be reset at all - a $1k+ semiconductor brick! My GT has gone through two! An engineer needs to flatbed one of our cars to Dearborn and work on it post haste. It's not rocket science here, but close ha! My GT has been in dealer service a cumulative time of 30+ days (3 visits). I think Ford owes me one car payment, extended basic warranty, and 5hrs of lost work time dropping off in the morning.

 

[Mirak]

Gah. Just got my second error in about a week. I hear this is only going to get more frequent.

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