Thanks. What is the name of the second tool? If I go to my service advisor and say “run the second tool”, he’ll stare at be blankly and continue to insist that my Mustang Mach E has a 5.0L V8 ????
The routine is literally called "Enable Center Display Screen Hood Release Soft Button". Here's a snip from @Mike G 's post earlier in this thread.
Hmm. I thought it would get confused with having the phone and fob approaching at the same time. Thankfully I'm the only driver of this thing so I don't need to jump those second driver hurdles.
Assign both the key and the phone to the same profile. There should be no confusion by the car. When I was carrying my key, I never could tell whether my key or my phone was letting me start the car unless I put my phone in a Bluetooth-disabled mode. ??
Robert doesn't have that authority.
Thanks. Yes, I saw that. Now, where is the documentation telling the dealer to do that (and to update the two other modules)?The routine is literally called "Enable Center Display Screen Hood Release Soft Button". Here's a snip from @Mike G 's post earlier in this thread.
If you show this to your dealer, and they still don't know what you're talking about, it's time to find another dealer.
There is no documentation, which you already know. Your options are to ask your dealer to do it, or not.
The guy that he tagged.
Robert was the guy dumb enough to grab the handle at-sign “Ford” and got inundated with notifications and PMs intended for Ford Customer Service. I believe he left the forum very shortly after he joined. ?
?
That is not the answer to my question. What system is that? Everyone keeps saying “second app” or FORSCAN something similar. If I just tell the dealer “run the second app”, they won’t know what I’m talking about. You have to put things in very unambiguous, simple language (or bring them a CSP, TSB, or SSM). You make it as easy as possible for them to do something that they otherwise wouldn’t want to do.The routine is literally called "Enable Center Display Screen Hood Release Soft Button". Here's a snip from @Mike G 's post earlier in this thread.
If you show this to your dealer, and they still don't know what you're talking about, it's time to find another dealer.
oh, I’m planning on asking, but when they say they don’t have anything about a “frunk existing in the Mustang Mach E” (service writers aren’t bright), I want to give him as much help as possible (if I were allowed back in the bay to actually talk to the tech with FDRS connected to my car, I wouldn’t be trying to get as many specifics as possible ?)
It‘s FDRS. They need to update the BCM and GFM, and then run the routine in that screenshot to add the button. That’s it.
