How to Enable Plug & Charge in 7 Steps

[sockmeister]

Nice write-up! Have you officially tested it out now, yet?

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[s7davis]

Thanks very much - very appreciated. I would have thought Ford would have/could have provided these instructions instead of users figuring it out.

Well if I remember correctly Hybrid is a Ford Employee but I could be wrong so if he is then technically Ford is providing the needed instructions lol

 

[janitorjim]

 

[back_at_it_19]

Is it possible to tie the Plug & Charge to a new or existing Electrify America account? Having an account with them gets you a better rate/kWh.

It seems to me that without confirming detail on this that the “free” 250kwh and plug and play are at the higher rate. Will be nice to hear confirmation otherwise.

 

[JellyBelly]

Well if I remember correctly Hybrid is a Ford Employee but I could be wrong so if he is then technically Ford is providing the needed instructions lol

Yes you are right - @hybrid2bev day job is in finance and night job is Product support - deserves a raise

 

[MJMachForum]

Is it possible to tie the Plug & Charge to a new or existing Electrify America account? Having an account with them gets you a better rate/kWh.

FWIW: In the last screen shot the fine print below EA\Shell eludes to what you are saying but not explicit. Given that the charge cycle will burn thru your EA balance first one could assume you get the rates of your subscription. Payment outside is anyones guess.

 

[RonTCat]

It took some figuring out to enable Plug & Charge. It's only a 7 step process. So I figured maybe I'd share what I learned.

1. Log into my Ford.com account and click on My Ford Vehicles

2. Then click on Connected Services and walk through the process there (I've already done this so the screens won't match, but add your card info in here.)
Yeah it's a Ford Edge, LOL. This will start your free 250 kW trial and establish a default payment method.

3. Then log into the Ford Pass App and click on Vehicle (it may take time to update).

4. Click on Manage EV

5. Click on FordPass Charging Network

6. Click on Plug & Charge

7. Click the slider to enable.

OK, you get an award for this.
? "Best P&C Explanation, North America"

 

[stmache]

It took some figuring out to enable Plug & Charge. It's only a 7 step process. So I figured maybe I'd share what I learned.

1. Log into my Ford.com account and click on My Ford Vehicles

2. Then click on Connected Services and walk through the process there (I've already done this so the screens won't match, but add your card info in here.)
Yeah it's a Ford Edge, LOL. This will start your free 250 kW trial and establish a default payment method.

3. Then log into the Ford Pass App and click on Vehicle (it may take time to update).

4. Click on Manage EV

5. Click on FordPass Charging Network

6. Click on Plug & Charge

7. Click the slider to enable.

Thank you. TBH, the Ford Dealership should be walking new owners through this before leaving the lot. In the past, mine did so with syncing my phone to the cars. This should be just as important.

 

[JamieGeek]

Thank you. TBH, the Ford Dealership should be walking new owners through this before leaving the lot. In the past, mine did so with syncing my phone to the cars. This should be just as important.

My sales person used to try walking me through stuff; but now he first asks "You already know all this, right?" "Yup" "ok, just answer all 'excellent' on the dealer survey. Here is your keys, have a nice day"

Which I think is good because, usually, at that point I've been at the dealer for 2 hours signing my life away and I just want to leave with my shiny new car.

 

[hybrid2bev]

Nice write-up! Have you officially tested it out now, yet?

Going to try P&C again in a couple days (Friday night) at a different location.

 

[Chiefsfan]

Great summary

 

[jksu]

i couldn't get past step 2. when i click on "connected services" i get a pop up saying something is wrong with my address on file and to re-enter it (even though it's accurate in my profile information). but after i re-enter it, it says the same thing about something being wrong with my address on file.

sounds like a glitch. hope they fix it. but how do i even report stuff like this? i guess the dealer but they're kind of clueless....

 

[timbop]

I would suggest starting here: https://help.ford.com/

 

[GoGoGadgetMachE]

hey @Administrator can we make this a sticky or wiki page or whatever?

hey, this was done, thanks @Administrator for being a kind and benevolent overlord ?

 

[jksu]

if you're using safari, turn off all the pop up blocker, etc. stuff and the website works

i couldn't get past step 2. when i click on "connected services" i get a pop up saying something is wrong with my address on file and to re-enter it (even though it's accurate in my profile information). but after i re-enter it, it says the same thing about something being wrong with my address on file.

sounds like a glitch. hope they fix it. but how do i even report stuff like this? i guess the dealer but they're kind of clueless....

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