You got a Sync 4A info email? Boy, you rate! ?
Wow, that's amazing news. I'm in Northern VA too, but unlike both of you mine still says Week of 12/20/2020
Ideally Dealer, but you should get an email when it's been scheduled a build week. Then you should also see it on the order status page a few days later.
Believe it or not, I’m happy to hear this (from a shareholder perspective). I’ll just have to sit and stare at that marshmallow a while longer ?I don't have any Mach E news to share.....but I have been on the phone with several different people at Ford and they all have been saying their computers systems are a bit haywire these last few days. I have been trying to follow up and gather information for my fleet orders and other stuff and it's been a hassle. Broken links, permission access issues, resetting user accounts etc. My contact at my fleet dealership says she has been having these issues for the last 4-5 weeks at least.
So, I recommend we all try and have some patience with our dealers. Many of them are in the same boat and are struggling to get complete information. I even had my dealer call me to see if I could look up something for him. How crazy is that?
What does all this mean? My guess is that Ford products are in huge demand right now. Trucks, Vans, Electric vehicles, 4x4s....everything. From what I can tell, they are working very hard to keep up with demand and service their customers. I am a little frustrated that things aren't running as smoothly as possible but in the whole scope of things.......it could be much much worse so I will take some of my own advice and have some patience myself.
(Now where did I hide my chill pills.....??)
I think what we are seeing is the limitations when a key portion of administrative staff is working from home a portion of the time. Many tasks can be accomplished remotely with great success but there are also intangibles that can take much more time to resolve remotely or are just flat out impossible so someone at the office has to pick up the slack. As much as we like to think that a giant company like Ford would be a finely tuned machine......it really comes down to the people that make up the machine. When you look shore to shore, I don't think there are very many of us that are 100% which isn't surprising considering what we've been through this year....
Yeah - I think last week on Thursday this forum was starting to get hot with build date posts by mid afternoon. Not much today - either Ford is behind or taking a a breather and will do a mass scheduling effort next week
Yes, when I finally used Chrome to look at this page and could see the date I gained a day too! Not quite sure what to make of the difference between the email saying the week of 12/14 and the reservation page saying week of 12/13.I just noticed that the production got moved up one day, winning
Date reservation placed: 11/18/2019
Reservation ID number: 10006533
Probably a programming thing with GMT in preparations for the EU/UK buyers. Week of 12/13/20 is the same as week of 12/14/20. 12/13 is a Sunday.
The dates didn't move up a day, it's how the browser is displaying the date format that the Ford API is sending down.
