fallguy
Well-Known Member
- First Name
- fallguy
- Joined
- Feb 17, 2021
- Threads
- 11
- Messages
- 213
- Reaction score
- 320
- Location
- The south
- Vehicles
- 2020 Defender, 1968 Mustang, 2021 Mach-E GT
- Occupation
- Federal
- Thread starter
- #1
Thanks to ctmars02 for posting about this GT at a dealership. I called, ran some numbers and 2 days later they delivered it to my house. Was here about 10 minutes and he was on his way. Tim Short Ford in Hazard, KY was fantastic to deal with. And they gave me two key fobs, which I have been trying to get on the FE for months.
I have had my First Edition since April, and have loved it. Except PaaK has NEVER worked. Simply wouldn't connect. Not with my Android or wife's iPhone. Or even with a new phone I just got last week. Dealership has been terrible. Ford corporate has been terrible. Customer service has by far been the worse I have ever dealt with. I won't go into it all, I have wasted several days off and hours at home trying to get it to work. I had an appointment tomorrow to drop it of so they could trouble shoot it again, after literally telling me that they have no idea what to do. And only on key FOB, refusing to give me another. The fact that PaaK works now on the first attempt proves it was the actual vehicle to me. It's in the service history, and I told new dealership about it, hopefully they fix it before they sell it again or it will drive the next person crazy too.
I took a hit selling it for this GT, but I did get another $7500 credit. I was just so over that damn FE, I wanted rid of it. I shouldn't reward Ford with another purchase, but I really did love my FE other than the PaaK and customer service.
But as I said, the frunk button works also. Which is also huge for me. I will actually use it now, before it was too annoying to reach in and double pull, walk back to the front and put a bag in there. New MRR rims should be here next week. I am just so relieved to get rid of that FE. Looks of the GT are better too. Wish it had the metal pedals like the FE had, but oh well.
PIcs of the two before he drove it away, and that the frunk button isn't greyed out.
I have had my First Edition since April, and have loved it. Except PaaK has NEVER worked. Simply wouldn't connect. Not with my Android or wife's iPhone. Or even with a new phone I just got last week. Dealership has been terrible. Ford corporate has been terrible. Customer service has by far been the worse I have ever dealt with. I won't go into it all, I have wasted several days off and hours at home trying to get it to work. I had an appointment tomorrow to drop it of so they could trouble shoot it again, after literally telling me that they have no idea what to do. And only on key FOB, refusing to give me another. The fact that PaaK works now on the first attempt proves it was the actual vehicle to me. It's in the service history, and I told new dealership about it, hopefully they fix it before they sell it again or it will drive the next person crazy too.
I took a hit selling it for this GT, but I did get another $7500 credit. I was just so over that damn FE, I wanted rid of it. I shouldn't reward Ford with another purchase, but I really did love my FE other than the PaaK and customer service.
But as I said, the frunk button works also. Which is also huge for me. I will actually use it now, before it was too annoying to reach in and double pull, walk back to the front and put a bag in there. New MRR rims should be here next week. I am just so relieved to get rid of that FE. Looks of the GT are better too. Wish it had the metal pedals like the FE had, but oh well.
PIcs of the two before he drove it away, and that the frunk button isn't greyed out.