LeanneL

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lol. Thanks …. I think!
 


LeanneL

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So, any thoughts as to preferred order to do updates in FDRS? This is my list as of last week:

1711647663799-pg.png
That will be a party! I learned the hard way, that once you do a few of those, they just keep reproducing!
 

duck2412

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Is the FDRS server down? I am running the latest version (39.6.8) and a valid license, but I have not been able to log in for the past 20 hours.

I get this error:

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS (Alternative to Forscan) 1711856669467-j7


Running the "network diagnostics" I get this:

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS (Alternative to Forscan) 1711856695454-w0
 

markboris

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Is the FDRS server down? I am running the latest version (39.6.8) and a valid license, but I have not been able to log in for the past 20 hours.

I get this error:

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS (Alternative to Forscan) 1711856695454-w0


Running the "network diagnostics" I get this:

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS (Alternative to Forscan) 1711856695454-w0
Shouldn’t you be selecting Independent operator/Non-Dealer as your user type?
 

Jeff-NoVA

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Is the FDRS server down? I am running the latest version (39.6.8) and a valid license, but I have not been able to log in for the past 20 hours.

I get this error:

1711856669467-j7.png


Running the "network diagnostics" I get this:

1711856695454-w0.png
I had this problem once. I’m not suggesting you have to wipe your computer but since I was using an old Windows machine that I didn't use for anything else, I wiped it and that resolved this issue.

Warning: you have to deactivate the FDRS license before you wipe or you won't be able to activate the license again.
 

duck2412

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Shouldn’t you be selecting Independent operator/Non-Dealer as your user type?
I am not sure, but when I do I get this (also for the past 20 hours):

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS (Alternative to Forscan) 1711857330464-qz


Edit: I am pretty sure i used the email/password combo last time, but it's been a year since last login for me.
 

duck2412

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I had this problem once. I’m not suggesting you have to wipe your computer but since I was using an old Windows machine that I didn't use for anything else, I wiped it and that resolved this issue.

Warning: you have to deactivate the FDRS license before you wipe or you won't be able to activate the license again.
Hmm okay, I am using a new computer. Can anyone confirm that they do have access before I go to such drastic measures :p
 

Jeff-NoVA

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Hmm okay, I am using a new computer. Can anyone confirm that they do have access before I go to such drastic measures :p
I suspected it was something leftover from either an antivirus or some other program causing the issue. I triple checked Windows firewall and that didn't seem to be the issue. ¯\_(ツ)_/¯
 

LeanneL

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Hmm okay, I am using a new computer. Can anyone confirm that they do have access before I go to such drastic measures :p
I can login with no issues.
 

Mach-Lee

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Is the FDRS server down? I am running the latest version (39.6.8) and a valid license, but I have not been able to log in for the past 20 hours.

I get this error:

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS (Alternative to Forscan) 1711857330464-qz


Running the "network diagnostics" I get this:

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS (Alternative to Forscan) 1711857330464-qz
FYI it's server maintenance window (Saturday and Sunday night) so FDRS may randomly fail during these times.
 
 




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