? Track Your Mach-E Order by VIN # and Order #

[wallgirl]

Got the shipped email today! Reached out to dealership to see what they’re seeing on actual ETAs. Fingers crossed. Now to sell my current vehicle…

LEARN FROM ME and do not sell your current vehicle until you KNOW your car has been delivered. I originally had a 1/28/22 delivery date....today is 2/28 and it's still not here. Sold my car on 2/12.

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[SDMMEGT]

LEARN FROM ME and do not sell your current vehicle until you KNOW your car has been delivered. I originally had a 1/28/22 delivery date....today is 2/28 and it's still not here. Sold my car on 2/12.

? this is good advice! My wife and I have another car just in case, but thanks for the heads up.

 

[Djynn81]

So I may have missed this but is they're way to track from off the train to delivery truck to dealer?
I see united as a delivery receipt but no tracking

 

[SaintPaulMustangMach-E_GT]

Not working for me...

Not working for me either, I just get Can't Retrieve This VIN
When I go to https://shop.ford.com/vehicleordertracking I get info, delivery and updates are almost always wrong.

 

[Matt-E]

Not working for me either, I just get Can't Retrieve This VIN
When I go to https://shop.ford.com/vehicleordertracking I get info, delivery and updates are almost always wrong.

Me too. Keep getting the same ”Can’t retrieve“

 

[BluePony]

Car shows Build Date of 04/05/2022, still nothing as of shipping date. Does that mean it's still at the plant in Mexico or does it not get updated until it arrives in KC?

 

[Bill S]

Car shows Build Date of 04/05/2022, still nothing as of shipping date. Does that mean it's still at the plant in Mexico or does it not get updated until it arrives in KC?

Check the ordertrack.app and search this forum to understand what the app says. Try Ford Chat on the Ford.com site to find out your railcar number. You should see your car about 4 weeks after build date.

 

[Orangeeater]

Check the ordertrack.app and search this forum to understand what the app says. Try Ford Chat on the Ford.com site to find out your railcar number. You should see your car about 4 weeks after build date.

My car is in the same situation and I appreciate this advice. though it is disheartening.

Built 3/26. Never got a shipped email. Ford's estimated delivery is 4/17-4/23.
ordertrack showed Pending, ASN status

Ford chat- car arrived at a ramp in Mexico on 4/5/22 and it is still at that ramp, no further info they can provide

It is ridiculous that Ford is this incompetent.

 

[Regularmache]

Ramp times can very, if it goes to KC it may go out right away or may stage there for a bit. It can be unnerving if you let it get to you. They all most give us too much information and we try to expect it to be here on this date, then there on this date etc;, just breathe!

 

[rgonyer]

Tried to use the tool on the first page to track my MachE GT, but it says "can't load VIN" even though I already got a shipped notification on Ford's website. Is there anyway to track it? Trying to time when to sell my current vehicle. I tried palsapp.com, but just get a login page.

 

[rgonyer]

Thanks I've tried that and it just hangs when I input my order # / VIN

I'm getting an Invalid Order Number when entered, even though I have triple checked the order # and VIN.

 

[Okuma]

Just have to say thanks so much for the VIN retrieval tool. It worked great!

 

[SaintPaulMustangMach-E_GT]

Check the ordertrack.app and search this forum to understand what the app says. Try Ford Chat on the Ford.com site to find out your railcar number. You should see your car about 4 weeks after build date.

Not even close, 4 weeks after build date? My build date was 1/10. It was built and fully chipped on 3/3 and yes make sure it's fully chipped before you start the clock.
But 4 weeks does not appear to be average, 6-8 is more likely.

 

[irvshapiro]

I ordered my 2021 PREMIUM EAWD in August 2021 and it was confirmed on September 27, 2021. It was replaced by Ford with a 2022 PREMIUM EAWD, which went into production on 4/21 which is 54 days so far. My Ford App is active and at times even shows the location in Mexico, charge status, tire pressure, etc. Unfortunately, my dealer has now given up on estimating when the car will arrive in Chicago.

I understand supply chain issues, but it would be nice if Ford did a better job of keeping us informed about deliveries.

While I am disappointed with the wait I am still excited to receive the car.

 

[Shelbeast]

Just got a VIN and July build date. Link here says invalid order #. I did see it on Ford's Website.

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