UK Customers

Wonky_Donkey

Well-Known Member
First Name
Tony R
Joined
Feb 13, 2020
Threads
29
Messages
1,835
Reaction score
3,048
Location
Norwich UK
Vehicles
2022 Mach-E RWD ER
Country flag
So luckily / unluckily for you all (depending on your outlook) you'll be seeing a lot more of me again for the next two weeks as I've got some time off work LOL.

Here to help as always - and hope we can get some inside info on any movement towards delivery for us all in the next couple of weeks :)
 

Coolcatshaft

Well-Known Member
Joined
Dec 23, 2020
Threads
1
Messages
369
Reaction score
278
Location
UK
Vehicles
Mach E SR RWD, Volvo XC90, Ducati Scrambler 1100
Country flag
Thanks Jon, this is the post I was using to get my information.
@davkd there does seem to be some cars like yours and @portlandg and @SteveUk which are not showing any updates on ETIS or F12 network xhr method. God knows why, but as Grahame has had it confirmed via his dealer that his car has gone through QA I wouldn't worry too much if no updates are showing for yours.
 

Tim03

Well-Known Member
First Name
Tim
Joined
Jan 9, 2021
Threads
0
Messages
135
Reaction score
102
Location
Liverpool
Vehicles
Mustang Mach E - SR RWD - Rapid Red
Country flag
My car is being built today, according to my dealer and the tracking has turned to in production (it changed Friday) not sure how long before it will actually be on any form of ship tho.
 

portlandg

Well-Known Member
First Name
grahame
Joined
Mar 17, 2020
Threads
7
Messages
2,931
Reaction score
3,668
Location
Dorset UK
Vehicles
Black RWD ER and loving it
Occupation
Cabinet maker
Country flag
My car is being built today, according to my dealer and the tracking has turned to in production (it changed Friday) not sure how long before it will actually be on any form of ship tho.
Fingers crossed for you. Next 2 ships scheduled to leave are MSC IMMACOLATA (9/5) and Grande New Jersey (17/5). Hopefully your car will be on one of those. The only issue could be the microchip shortage may cause a delay, but I did hear that Ford were diverting chips from other production lines to keep the MME going
 


Tim03

Well-Known Member
First Name
Tim
Joined
Jan 9, 2021
Threads
0
Messages
135
Reaction score
102
Location
Liverpool
Vehicles
Mustang Mach E - SR RWD - Rapid Red
Country flag
Fingers crossed for you. Next 2 ships scheduled to leave are MSC IMMACOLATA (9/5) and Grande New Jersey (17/5). Hopefully your car will be on one of those. The only issue could be the microchip shortage may cause a delay, but I did hear that Ford were diverting chips from other production lines to keep the MME going
Brilliant, thanks for your help as always! Let’s hope 9/5 fingers crossed!
 

jongodfrey

Well-Known Member
First Name
Jon
Joined
Dec 22, 2020
Threads
0
Messages
350
Reaction score
396
Location
UK
Vehicles
Push Bike
Occupation
IT bloke
Country flag
@davkd there does seem to be some cars like yours and @portlandg and @SteveUk which are not showing any updates on ETIS or F12 network xhr method. God knows why, but as Grahame has had it confirmed via his dealer that his car has gone through QA I wouldn't worry too much if no updates are showing for yours.
Call me a cynic (you're a cynic!) but I would take anything your dealer says with a pinch of salt. Mine has to go to his boss for a Vista update which is at least a week behind where we are with ETIS or F12 data.

It's in the nature of a car salesman to say exactly what he or she thinks you want to hear.
 

jongodfrey

Well-Known Member
First Name
Jon
Joined
Dec 22, 2020
Threads
0
Messages
350
Reaction score
396
Location
UK
Vehicles
Push Bike
Occupation
IT bloke
Country flag
I’ve just checked your ETIS for you and still showing 08-12-2020 :(
It's probably another 1 week lag for Ford system updates.
Thanks but how can you get on when I can't. You using one of those back door thingymagibs.
It should just be a VIN enter as per the original post.... but you have a special VIN perhaps. You need to click on "View PTI Information" and expand the section "PTI related Electronic Control Units Installed on this VIN" to see the software module dates.
 

BlackheathDiggs

Well-Known Member
First Name
James
Joined
Dec 28, 2019
Threads
2
Messages
301
Reaction score
380
Location
London, UK
Vehicles
Mach E RWD ER (Black)
Country flag
Call me a cynic (you're a cynic!) but I would take anything your dealer says with a pinch of salt. Mine has to go to his boss for a Vista update which is at least a week behind where we are with ETIS or F12 data.

It's in the nature of a car salesman to say exactly what he or she thinks you want to hear.
At least yours responds - mine has decided to go quiet whenever I ask him to confirm the status of the £3k grant!! I've asked for confirmation twice now and no response, despite other emails from him inviting me to test drive!
 

SteveUk

Well-Known Member
Joined
Nov 10, 2020
Threads
0
Messages
2,112
Reaction score
1,575
Location
Warrington
Vehicles
Mustang Mache with crap keys
Country flag
Well, mine is still showing 27-11-2020 so it would appear mine has not gone through QA checks yet?
What's puzzling is that our dealer (I wont mention names) checked mine on Vista and thought mine had done the QC but when I check those dates like you, it's now showing.
 

jongodfrey

Well-Known Member
First Name
Jon
Joined
Dec 22, 2020
Threads
0
Messages
350
Reaction score
396
Location
UK
Vehicles
Push Bike
Occupation
IT bloke
Country flag
At least yours responds - mine has decided to go quiet whenever I ask him to confirm the status of the £3k grant!! I've asked for confirmation twice now and no response, despite other emails from him inviting me to test drive!
You should be able to get a confirmation for this from Hannah and the concierge. [email protected]
 

portlandg

Well-Known Member
First Name
grahame
Joined
Mar 17, 2020
Threads
7
Messages
2,931
Reaction score
3,668
Location
Dorset UK
Vehicles
Black RWD ER and loving it
Occupation
Cabinet maker
Country flag
Call me a cynic (you're a cynic!) but I would take anything your dealer says with a pinch of salt. Mine has to go to his boss for a Vista update which is at least a week behind where we are with ETIS or F12 data.

It's in the nature of a car salesman to say exactly what he or she thinks you want to hear.
You're a cynic ?. I make sure my dealer sends me a print of my vista update so I know he is not spinning me a line.
 

BlackheathDiggs

Well-Known Member
First Name
James
Joined
Dec 28, 2019
Threads
2
Messages
301
Reaction score
380
Location
London, UK
Vehicles
Mach E RWD ER (Black)
Country flag
You should be able to get a confirmation for this from Hannah and the concierge. [email protected]
Yes I've seen messages from the concierge, so I'm not worried about actually getting it - it would just be nice to see my dealer informed enough to be able to confirm it themselves - too much to ask I guess!

I can see from the Grimaldi site that my vehicle was deposited in Antwerp from the Grande Florida on Friday (23/4). Shame my dealer couldn't share such information! I'm guessing it will be 2-3 weeks now to go through QA process (mine was a 2nd Dec build), then I can use the ETIS and F12 data to see when that's done.

Ford Mustang Mach-E UK Customers 1619444084764
 

portlandg

Well-Known Member
First Name
grahame
Joined
Mar 17, 2020
Threads
7
Messages
2,931
Reaction score
3,668
Location
Dorset UK
Vehicles
Black RWD ER and loving it
Occupation
Cabinet maker
Country flag
It should just be a VIN enter as per the original post.... but you have a special VIN perhaps. You need to click on "View PTI Information" and expand the section "PTI related Electronic Control Units Installed on this VIN" to see the software module dates.
That is exactly what I did. I have used the etis website before. You used to be able to input your VIN and get a full spec breakdown of what you had ordered but that stopped 3 or 4 years ago. It is also good to keep up to date on recalls. They usually appear on there before your dealer gets them. A couple of times I have been to my dealer to book it in for a recall before he has been told. Anyway, the post that your reply was to was the fact that I couldn't get onto the website and NOT the PTI page. The website at the time said it was unavailable because it was "busy"
 

Spensaf

Well-Known Member
First Name
Spencer
Joined
Mar 2, 2020
Threads
4
Messages
358
Reaction score
336
Location
London, UK
Vehicles
Alfa Romeo 4C Spider, Alfa Romeo Stelvio
Country flag
Total wishful thinking BUT thought I'd share.

The Grimaldi RoRo tracking service showed my car on the Grande Florida on 27th March which I presume is accurate and ties up with the Vista date of COMPOUND OUT on the last date of 27/3/21.

Neither have had changes since nor has my Etis got any date later than 9/3/21.

The Grande Florida left Antwerp yesterday, and is currently in the Bristol Channel.

Could the car have stayed on the boat????

I know I'm being really stupid in even thinking that. ?
Sponsored

 
 







Top