UK Customers

[Glaekit]

I got mine for £376 from Direct Line. £15 less than i paid for my Edge. Excess is high at £500 compulsory and £250 voluntary. Happy to gamble with the excess!!

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[ProximusAl]

Well slap my bottom and call me Judy - AVIVA have stopped insuring the Mach-E

I've done some digging today and while we knew LV (Liverpool & Victoria) said they wouldn't insure the car, we can now add some others to that list.....

Those NOT offering insurance on Mach-E:

• AVIVA
• AXA
• General Accident
• More Than
• LV

Those still offering insurance are:

• eSure (only asking for £150 compulsory excess)
• Churchill
• Admiral
• Direct Line
• Ford Insure
• Elephant
• Lloyds
• Halifax
• Post Office
• Hastings
• Tesco Bank

Wonder what it is that's turning them off the Mach-E ?? We've already sacrificed no-end of functionality to plicate them.

Hey Judy , just checked eSure and it does not list the Mach-E either!

 

[davkd]

Well slap my bottom and call me Judy - AVIVA have stopped insuring the Mach-E

I've done some digging today and while we knew LV (Liverpool & Victoria) said they wouldn't insure the car, we can now add some others to that list.....

Those NOT offering insurance on Mach-E:

• AVIVA
• AXA
• General Accident
• More Than
• LV

Those still offering insurance are:

• eSure (only asking for £150 compulsory excess)
• Churchill
• Admiral
• Direct Line
• Ford Insure
• Elephant
• Lloyds
• Halifax
• Post Office
• Hastings
• Tesco Bank

Wonder what it is that's turning them off the Mach-E ?? We've already sacrificed no-end of functionality to plicate them.

They probably don't know that we have 'Ford' keys yet.

Going by previous Ford communications this will probably only come out in time for us insuring for our second years.

By that time the insurance companies will have found some other reason why the quotes have gone up on last year by another £xxx's. ????

 

[portlandg]

Well slap my bottom and call me Judy - AVIVA have stopped insuring the Mach-E

I've done some digging today and while we knew LV (Liverpool & Victoria) said they wouldn't insure the car, we can now add some others to that list.....

Those NOT offering insurance on Mach-E:

• AVIVA
• AXA
• General Accident
• More Than
• LV

Those still offering insurance are:

• eSure (only asking for £150 compulsory excess)
• Churchill
• Admiral
• Direct Line
• Ford Insure
• Elephant
• Lloyds
• Halifax
• Post Office
• Hastings
• Tesco Bank

Wonder what it is that's turning them off the Mach-E ?? We've already sacrificed no-end of functionality to plicate them.

Someones bored. Great help for those that are yet to take delivery though. Well done. At least you can't be accused of "I'm alright jack"

 

[IronAddict]

Well slap my bottom and call me Judy - AVIVA have stopped insuring the Mach-E

I've done some digging today and while we knew LV (Liverpool & Victoria) said they wouldn't insure the car, we can now add some others to that list.....

Those NOT offering insurance on Mach-E:

• AVIVA
• AXA
• General Accident
• More Than
• LV

Those still offering insurance are:

• eSure (only asking for £150 compulsory excess)
• Churchill
• Admiral
• Direct Line
• Ford Insure
• Elephant
• Lloyds
• Halifax
• Post Office
• Hastings
• Tesco Bank

Wonder what it is that's turning them off the Mach-E ?? We've already sacrificed no-end of functionality to plicate them.

I'm with AXA, my policy is finishing soon and I confirmed my renewal with them on Monday. Are they definitely not doing it? If so, they must have changed it since Monday.

AXA were the onit company quoting me less than £1k!

 

[davkd]

Someones bored. Great help for those that are yet to take delivery though. Well done. At least you can't be accused of "I'm alright jack"

Glad to see you back from your break Graham.

 

[SteveUk]

Well slap my bottom and call me Judy - AVIVA have stopped insuring the Mach-E

I've done some digging today and while we knew LV (Liverpool & Victoria) said they wouldn't insure the car, we can now add some others to that list.....

Those NOT offering insurance on Mach-E:

• AVIVA
• AXA
• General Accident
• More Than
• LV

Those still offering insurance are:

• eSure (only asking for £150 compulsory excess)
• Churchill
• Admiral
• Direct Line
• Ford Insure
• Elephant
• Lloyds
• Halifax
• Post Office
• Hastings
• Tesco Bank

Wonder what it is that's turning them off the Mach-E ?? We've already sacrificed no-end of functionality to plicate them.

Yes, it is rediculous

 

[ProximusAl]

For all you folks who came in on Grande New Jersey on Jun 10. I noticed that my car was moved today…not very far, but from the back of the dock right to the very edge. It’s clocked up another mile. In the hope it was moved to the edge of the dock ready to be loaded for Flushing, I checked what boats were next to it. No sign of TOSSA/FOSSA and only GRANDE ITALIA and GRANDE SICILIA. Probably more Mach-e’s being offloaded. So no real update (as I can track the car in FordPass), just thought you might like some information rather than none.

 

[David-HC]

I'm with AXA, my policy is finishing soon and I confirmed my renewal with them on Monday. Are they definitely not doing it? If so, they must have changed it since Monday.

AXA were the onit company quoting me less than £1k!

Hi @IronAddict and all

For what it's worth, I used Confused.com and got a really good quote from Ford Insure (which is in effect Admiral) for just over £500 ?

There were cheaper but the Ford Insure cover (Admiral) seemed really good, and their customer help line was also excellent. I think (but you would need to double check) they also do a multi-car policy.

I do live in a fairly low-risk area (I think!) and have a full NCD but may be worth checking out.

I used Confused.com about a week or two prior to the required date.

Hope this may help ?
David

PS: so the car has a Ford Warranty, a PCP with Ford and insured with Ford ....... what could possibly go wrong ?

 

[David-HC]

Hi all,

Looking at the US threads, there is a new version of FordPass App (3.26) which is available (Android at least) and I have installed ?

In conjunction with the latest OTA update, this is supposed to provide SecuriAlert, which sends you a notification when someone opens your car ?

It is not clear what version the latest OTA provides - one thread mentions 1.4 another 1.6 ?

As far as I can tell I am running 1.37 ..... I did receive a notification the other day that an update had failed and would re-try, but nothing since then and the car says (as it always does!) "Up to date".

I set the Schedule Updates to this evening and it passed with nothing ? (as noted previously, the car was definitely connected to my wifi)

This really is one area (of many?!) that Ford needs to address as a matter of urgency.

Every other piece of software on the planet (probably ?) makes it easy to see (a) your current version, (b) the content of the latest update, and (c) previous updates/version history.

I guess Ford take the same approach with their software as they do their customer service - don't tell anyone anything ?

 

[Tony.T]

For all you folks who came in on Grande New Jersey on Jun 10. I noticed that my car was moved today…not very far, but from the back of the dock right to the very edge. It’s clocked up another mile. In the hope it was moved to the edge of the dock ready to be loaded for Flushing, I checked what boats were next to it. No sign of TOSSA/FOSSA and only GRANDE ITALIA and GRANDE SICILIA. Probably more Mach-e’s being offloaded. So no real update (as I can track the car in FordPass), just thought you might like some information rather than none.

They're all going to have to budge up a bit as the Grande Florida is arriving on Friday with my car on it! ?

 

[Tatcampbell]

Not sure if anyone on here has ordered through Epsom but looks like the transporter had at least another 2 or 3 MME on it

Is there a Rapid Red AWD ER by any chance ?

 

[Wonky_Donkey]

Hi all,

Looking at the US threads, there is a new version of FordPass App (3.26) which is available (Android at least) and I have installed ?

In conjunction with the latest OTA update, this is supposed to provide SecuriAlert, which sends you a notification when someone opens your car ?

It is not clear what version the latest OTA provides - one thread mentions 1.4 another 1.6 ?

As far as I can tell I am running 1.37 ..... I did receive a notification the other day that an update had failed and would re-try, but nothing since then and the car says (as it always does!) "Up to date".

I set the Schedule Updates to this evening and it passed with nothing ? (as noted previously, the car was definitely connected to my wifi)

This really is one area (of many?!) that Ford needs to address as a matter of urgency.

Every other piece of software on the planet (probably ?) makes it easy to see (a) your current version, (b) the content of the latest update, and (c) previous updates/version history.

I guess Ford take the same approach with their software as they do their customer service - don't tell anyone anything ?

The updates have several identifiers (just to add to the confusion). Each OTA has a reference, and when it is installed it will increment your SYNC software build version as well.

As an example last weeks OTA was called "Ford PowerUp 1.3.0", and this updated SYNC to be Version 21139 Rev 263

I believe last week when we were getting Power-Up 1.3 the USA was getting Power-Up 1.4, but they are also running on at least one version ahead of us on the FordPass app as well.

You can see your SYNC version by going to: Settings --> General --> About SYNC.
When an OTA applies you will get a pop up giving the version no. This will stay visible for a few days.

Hope this helps.

Tone

 

[Wonky_Donkey]

I'm with AXA, my policy is finishing soon and I confirmed my renewal with them on Monday. Are they definitely not doing it? If so, they must have changed it since Monday.

AXA were the onit company quoting me less than £1k!

I think it depends on which way the wind is blowing with the UK Insurance Industry sometimes!

I also ended up with AXA as they offered the best quote in May when I picked mine up - but when I went to investigate who would and wouldn't cover me today I was surprised how many companies actually declined to cover me.

I've never been declined motor insurance in my entire life and have a fault free driving record since 1987 - so I could only assume that those companies that declined to provide cover were just not insuring the Mach-E.

To validate that assumption I tried the same companies again with my last car (Prius PHEV) and they would all provide cover for that. That's how I made my not very scientific conclusion over who will and won't insure the Mach-E.

Maybe it's more complicated than I thought

 

[SteveUk]

Same here Wonky! If I tried a Kuga top of the range my insurance was significantly cheaper (under half the price) and plenty of selection.

The mache has been around for a very short period - the Kuga has years of insurance history and probably no hassles for parts and fixing when claims are made.

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