😭😭😭 POST BATTERY CONTACTOR RECALL -- FIRST JUNCTION BOX FAILURE 😭😭😭😭

[rcechinel]

1. Part failed with warning this time -- and I'm getting a revised better part now

Do you think you will be able to get pictures like last time? I know it's not in your town, so it may be difficult.

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[Stang68]

Sorry to hear this happened to you, again.

I can only assume some Ford engineers will be working over the holiday weekend to figure this out. (Unless of course they knew this would happen and know we all need new parts, they just weren’t counting on a high profile forum member getting affected by this issue so quickly!)

 

[KevinS]

I can only assume some Ford engineers will be working over the holiday weekend to figure this out. (Unless of course they knew this would happen and know we all need new parts, they just weren’t counting on a high profile forum member getting affected by this issue so quickly!)

I have no doubt at this point (especially with commentary by people like @DevSecOps) that they know this is a band-aid and most affected Ford engineers will just consume an additional adult beverage or two at a cookout this holiday...

 

[scoopman]

So disappointed to learn the software "fix" is not really a fix. Just a band-aid. Looking at the other thread it looks like plenty of AWD ER were affected as well as GTs. I just got back from a 6 hour trip to the Coast (Atlanta to Hilton Head) and the car did great. However, had I read Scoopman's post prior to my trip I would have ICE'd to the coast. I may put her on "ice" for any long trips til Ford comes up with a real fix. The trip to the coast was a lot of long county roads for miles and miles. A SSN situation would have been really difficult. Didn't see any Carls Jr's on those roads......

Glad to hear you and the kids are safe and in the hotel. What's the plan now? Wait for Ford to fix it and stay close to the Taco Stand?.....btw who ever did the photo shop.....epic!!!

we are getting a rental car from enterprise paid by ford and going about our vacation. Calling the ? place later on today to see what the latest is but I know this isn’t going to be done before the weekend unless they ordered the part last night which was a possibility.

 

[KevinS]

Calling the ? place...

This expression could have some staying power.

 

[scoopman]

There's a slightly less cynical way to look at it. The software allows Ford to safely and compliantly spread the true repair process out and only replace failing parts. Instead of dropping 50k batteries in ~6 months they now can spread it over potentially several years (even in the case that the failure rate is higher than we have seen so far, which is currently around 1% per year).

at the cost of brand loyalty from people like me that are not happy with how they are failing to stand behind the car.

 

[scoopman]

Sorry you had to deal with this - not the sort of thing that one expects driving a new $65,000+ vehicle. Hopefully your MME's trip to the dealership will be brief.

so how is that i4 m50 so far? Lots of BMW dealers in LA I hear…

 

[scoopman]

I have no doubt at this point (especially with commentary by people like @DevSecOps) that they know this is a band-aid and most affected Ford engineers will just consume an additional adult beverage or two at a cookout this holiday...

Look at the upside, Ford does have a real fix and you get it when your car fails now.

 

[KevinS]

Look at the upside, Ford does have a real fix and you get it when your car fails now.

Yeah, they're just spreading out the pain. Sorry you're having to be the space monkey.

 

[Cjpayne]

Sorry this happened to you again. How confident are you that the new HVBJB will resolve this issue permanately?

 

[tuminatr]

Which means it's not a fix as I've said for months. It's still an underdesigned part and should be replaced.

If this is true then the fix should be all MMEs, not just the ones currently being recalled would be my guess

 

[MGHTYDX]

so how is that i4 m50 so far? Lots of BMW dealers in LA I hear…

And lots of LA dealers marking them up at least $10k too!

 

[Ford Motor Company]

I’m keeping this somewhat brief because I have been up since 5am this morning and had a great morning drive to LA turn into the first ever contactor failure with the new recall software (according to Ford). So that took only two days for my junction box to fry itself after the software protection.

My car has the recall software fix and was completely every-module updated in FDRS as of yesterday June 29th. I drove it on a road trip with my family from the Bay Area to LA, this is a little over 5 1/2 hours plus two 20-30-ish minute DCFC stops. There's some terrain as you pass over the Angeles National Forest on I-5 into LA area. I was driving keeping up with traffic generally 75-80mph. Definitely not driving like a maniac and I was in whisper mode.

My car made it almost out of the mountains before LA, about 10-15 minutes after the second DCFC (which was from SOC 55-80% because I wanted the buffer before hitting the mountains) before it failed with a new DTC for contactors. We were almost out of the mountains on the descent when it failed (just before Six Flags Magic Mountain -- for those familiar with the drive).

See photos below with your new, exciting, slightly less-catestrophic failure experience to look forward to -- with some tips. We were able to drive the car on local roads (Google Maps “avoid highways” toggle FTW!) for an additional 1hr 37min to cover the 44mi to our hotel. From there I drove the car (after unloading my family and checking in) to the nearest Ford dealership all without turning the car off (see below for tips).

So Mach N Cheese is tucked in at the Alhambra Ford dealership for probably the next week, where very nice people from Ford are hopefully expediting the revised HVBJB to be installed starting Tuesday if all goes well. (Yes this dealer sorta looks like a taco stand -- without the tacos).



I have a full video on the fun (until it was not) roadtrip that I’ll be editing over the coming days, but some quick tips on what happens with this genius new software if it thinks your contactors are failing.

You get this message WHILE DRIVING:

No other information. But your power is then limited A LOT. Check out this power jail!

DTC codes I had:

Note you can clear these codes, and the car will pretend everything is great .... but really it is not. Don't kid yourself.

DO NOT turn off the car if you get this wrench warning, you have a danger that it won’t turn on again and will be bricked. If you stop the car, much less turn it off, make sure you park nose-out because you very well might need a tow. Drive slowly, limiting power requested, to a dealership ASAP.

More later, but I gotta get some rest now that myself and my family have stopped safely now at our hotel Yes I had lots of expensive room service.

Good morning, scoopman. I would like to see what I can do to assist with these issues you and your Mach E have experienced. Could you please send over a private message with your VIN and estimated mileage to get started?

 

[scoopman]

Do you think you will be able to get pictures like last time? I know it's not in your town, so it may be difficult.

I'll ask -- we'll see how friendly they are in taking photos for me.

 

[scoopman]

Good morning, scoopman. I would like to see what I can do to assist with these issues you and your Mach E have experienced. Could you please send over a private message with your VIN and estimated mileage to get started?

sent via DM

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