Another GTPE Bites the Dust After 22S41!

[Bright daylight]

Would you recommend someone purchase an AWD 2022 mach-e?

Asking for a friend...

Without knowing any of the details on what the software measures and has as its tripwire threshholds, we have to trust Ford's design that it is not throwing too many false positives.

Instead, it probably is detecting actual contactor damage that the owner and Ford was unaware of before the software release. The number of vehicles already having unplanned ad hoc dealer visits will probably quickly overwhelm Ford (and create friction with its dealers), and I think it will be very interesting what crisis management Ford is going to deploy this week when their corporate offices are back from a week off.

They already have numerous failures and unhappy owners (before the software is deployed to tens of thousands of cars at scale via OTA and mail notices), as well as a class action suit.

Hope they had a good vacation, because I think it will be a long week when they realize what the failure rate is with their detection software on-board, and the looming PR mess, dealer tensions, and poor execution so far on the actual hardware fixes they are going to need to perform at scale for many hundreds if not thousands of cars.

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[scoopman]

There will be a steady flood of repairs needed once the OTAs start flowing. We will probably see one a day or more on the forum. It’s because the car will be able to detect a partially fried contractor for the first time. The problem already exists, it just isn’t being detected with the older software until total failure.

I don’t think it’s a problem with the software. It’s sort of like if you install antivirus on your computer for the first time in years, it might detect some preexisting things, doesn’t necessarily mean it’s oversensitive.

Good way of explaining it.

I think the real question is whether, once the car install base reaches saturation for the recall software, and failures have "caught up" to indentify previously-unknown damaged contactor sets, do we continue to see such a high rate of failures?

If Ford continues to see a steady rate that does not drop drastically relative to the install rate for the new software, then they may realize that their software does not work properly to prevent post-install damage. They should be able to have nice metric graphs showing the new contactor DTC rate, and the software install rate. At some point the failure rate should go down over time as the install base gets high.

I also wonder if they can forensically examine data from failed contactors like mine and Neil's in order to pinpoint when the initial damage occurred and higher resistance was seen across the contactors. This could also help them see if the sotware has the preventative properties they want.

 

[mkhuffman]

Would you recommend someone purchase an AWD 2022 mach-e?

Asking for a friend...

You asked Scoop, but I would. There isn't a better vehicle available at the same price point. And I love my car. I did some wheel spinning at stoplights just a little bit ago. It never gets old.

 

[scoopman]

Would you recommend someone purchase an AWD 2022 mach-e?

Asking for a friend...

Ask me again in a week or two. I agree with Mike that there's little else right now at this price point with this amount of capabilities.

But like most of the first-year new-everything EVs, there are some problems. I think more worrying to me right now is how Ford is not standing behind its products. I also question the general quality of the customer experience and dealer competence of Ford's dealer network, especially in comparison to luxury brands which I would cross-shop the MME (eg BMW i4, upcoming EQB, and even Genesis GV60).

But again, I'm still recovering from my "hardware recall" experience and need to get back to the "love" part of my troubled relationship with Mach N Cheese, so I might not be the best to answer.

 

[Phil-Springs]

Would you recommend someone purchase an AWD 2022 mach-e?

Asking for a friend...

Mine will be built this week and look forward to getting it. Do we have any solid speculation if the issue was just manufacturing tolerance with the part or is there also a software aspect that allowed for a very short power spike that was also out of spec?

 

[scoopman]

Mine will be built this week and look forward to getting it. Do we have any solid speculation if the issue was just manufacturing tolerance with the part or is there also a software aspect that allowed for a very short power spike that was also out of spec?

They specified a part that could not properly handle the current and heat that would flow through the part, so under certain loads of electrical output and heat, the part fails. It is a mission-critical part for your car to work, so when it fails, your car stops moving, or more likely, doesn't start up when you go to turn it on. These are all facts admitted in regulatory statements from Ford.

 

[Phil-Springs]

They specified a part that could not properly handle the current and heat that would flow through the part, so under certain loads of electrical output and heat, the part fails. It is a mission-critical part for your car to work, so when it fails, your car stops moving, or more likely, doesn't start up when you go to turn it on. These are all facts admitted in regulatory statements from Ford.

Sounds like any car with the new part should be good, any car with old part is a ticking time bomb .. so to speak?

 

[dtbaker61]

You asked Scoop, but I would. There isn't a better vehicle available at the same price point. And I love my car. I did some wheel spinning at stoplights just a little bit ago. It never gets old.

how do you get wheels to spin?
turn off traction control?
mine just squats and launches.....

 

[dtbaker61]

Sounds like any car with the new part should be good, any car with old part is a ticking time bomb .. so to speak?

I think that about sums it up

 

[HuntingPudel]

Would you recommend someone purchase an AWD 2022 mach-e?

Asking for a friend...

If its production journey started after May 25, unequivocally yes. If your friend can deal with the specter of a possible failed HVBJB, yes. If your friend is like Chicken Little, no. ??

Personally, I still love my car. I haven’t blown up my HVBJB yet, but I am also not worrying about it. I might try to expedite the Service Vehicle Soon scenario in a month or two, but that would require me to leave my dog at home. ??

 

[Phil-Springs]

I think that about sums it up

I guess there is at least some silver lining having a long wait.

 

[ridgebackpilot]

If its production journey started after May 25, unequivocally yes. If your friend can deal with the specter of a possible failed HVBJB, yes. If your friend is like Chicken Little, no. ??

Personally, I still love my car. I haven’t blown up my HVBJB yet, but I am also not worrying about it. I might try to expedite the Service Vehicle Soon scenario in a month or two, but that would require me to leave my dog at home. ??

Is there reason to believe that GTPEs built after May 25 have different hardware (HVB contactors)? Or will they just have the software "patch" installed from the factory?

My car was built on 6/30 and I wonder what hardware or software changes were made at the factory to address this issue...?

 

[Rec329]

Would you recommend someone purchase an AWD 2022 mach-e?

Asking for a friend...

If you want something in line with an AWD select or Premium look at the EV6. Ford's customer service was terrible so I placed an order for one and got it within 6 weeks. I've had it a couple of weeks and love it!

 

[phil]

There will be a steady flood of repairs needed once the OTAs start flowing. We will probably see one a day or more on the forum.

We're already seeing one or two a day on the forum. If they push the OTA to 50,000 Mustangs in a week...

 

[scoopman]

We're already seeing one or two a day on the forum. If they push the OTA to 50,000 Mustangs in a week...

One has to wonder if they decide to ramp up this OTA instead of all at once.

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