Post here if you have an active FDRS account and are willing to look up info for others

[Mike G]

Can you please check my VIN?

3FMTK4SXXNMA11337

7 Mar '22 build date (GT)

Here's the list of available updates:

Mike

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[hegemon]

Appreciate all that you do to help us!
VIN: 3FMTK2R70NMA14757

 

[Mr. Toejam]

28 Jan '22 build date.

Here's the list of available updates:

Mike

Mucho Grass!!! Thanks for taking the time. Still can't figure out why I am not getting an OTA update notification.

 

[Mike G]

Appreciate all that you do to help us!
VIN: 3FMTK2R70NMA14757

15 Mar '22 build date.

Here's the list of available updates:

Mike

 

[Peyole]

Mike, you had checked my VIN before I took it in to the dealership a few weeks ago to update modules, and checked after the service and got a clean bill of health. This morning I got the icon on the top bar saying an update was made but no information when I clicked details, just pulled up the screen saying no updates available. I have scheduled and automatic updates turned off so I was confused on why it was installed at all. I was wondering if something new now shows on your system.

VIN: 3FMTK3R71NMA30391

 

[TonyH]

So, just got my Mach E back from the dealers following the recall update for 21P22 software updates. Of the 22 updates required they were able to do 12 of these that are related to the recall, fair enough for now as they need to bill Ford under the recall. I'm investigating with our lease company if they will pay for the remainder but we'll see...

Following 21P22 should I notice a difference in SYNC? From the screenshot I still have the dashes of old.

Also, @Mike G would you be kind enough to run me an 'after' FDRS screenshot? VIN: WF0TR3SU7MMA05750
And any insight/analysis on the status of the car module, have they done them correctly?

Before:

Any thoughts welcome.

Many thanks

 

[HuntingPudel]

So, just got my Mach E back from the dealers following the recall update for 21P22 software updates. Of the 22 updates required they were able to do 12 of these that are related to the recall, fair enough for now as they need to bill Ford under the recall. I'm investigating with our lease company if they will pay for the remainder but we'll see...

Following 21P22 should I notice a difference in SYNC? From the screenshot I still have the dashes of old.

Also, @Mike G would you be kind enough to run me an 'after' FDRS screenshot? VIN: WF0TR3SU7MMA05750
And any insight/analysis on the status of the car module, have they done them correctly?

Before:

Any thoughts welcome.

Many thanks

Since the dealer updated things via FDRS, there should be no change in what Sync displays in its info screen. ??

 

[Mike G]

Mike, you had checked my VIN before I took it in to the dealership a few weeks ago to update modules, and checked after the service and got a clean bill of health. This morning I got the icon on the top bar saying an update was made but no information when I clicked details, just pulled up the screen saying no updates available. I have scheduled and automatic updates turned off so I was confused on why it was installed at all. I was wondering if something new now shows on your system.

VIN: 3FMTK3R71NMA30391

Nothing new showing in FDRS for software updates at the minute. As you know I can't see OTA activity in FDRS.

Nothing stands out from here.

Mike

 

[Mike G]

So, just got my Mach E back from the dealers following the recall update for 21P22 software updates. Of the 22 updates required they were able to do 12 of these that are related to the recall, fair enough for now as they need to bill Ford under the recall. I'm investigating with our lease company if they will pay for the remainder but we'll see...

Following 21P22 should I notice a difference in SYNC? From the screenshot I still have the dashes of old.

Also, @Mike G would you be kind enough to run me an 'after' FDRS screenshot? VIN: WF0TR3SU7MMA05750
And any insight/analysis on the status of the car module, have they done them correctly?

Before:

Any thoughts welcome.

Many thanks

First here's the list of currently available updates:

Second, thank you for including that completely brilliant shot of your Sync "About" page because that is the very poster child image of a 'stuck' APIM that will never get another OTA until TSB 22B08/22-2150 are performed to get your system sorted.

Bear in mind that, until they've done one or two of these and are used to it, techs will not be keen (to put it mildly) to perform this procedure. They have to buy USB and Ethernet cabling and adapters (locally, not from Ford) and it can sometimes take several attempts to make a connection successfully. And if they keep trying and are unsuccessful they can end up with a "lock" being placed on that VIN for a period of time by the Ford server. So it's not something they look forward to doing. In any case, that's the problem to overcome for your car from where I sit.

Attached are what I believe to be the latest versions of the procedures to sort that out. 22P08 is sort of a diagnostic that will tell the tech if the problem exists, and 22-2150 is the actual procedure to correct it.

Mike

 

[Mauser]

If I could please ask to have my VIN checked as well:

3FMTK4SX8NMA26273

Thank you very much in advance,

 

[JeffGo]

Can someone look up

3FMTK3SUXMMA39072

Thanks!

 

[Mike G]

Looking to find out what error codes my car is currently giving off after encountering the "Service vehicle soon" and the Fordpass "Powertrain malfunction / reduced power" message.

I appreciate the time to look this up and help.

3FMTK4SEXMME02792

You should contact your servicing dealer and ask the service manager or advisor to take a look at your VIN in the PTS dashboard. They can see every DTC your car throws. In near-realtime.

I can't see any DTCs using FDRS unless I'm directly connected to the car.

 

[Mike G]

Can someone look up

3FMTK3SUXMMA39072

Thanks!

21 Jun '21 build date, Job 1 car.

Here's the list of available updates:

Mike

 

[Mike G]

If I could please ask to have my VIN checked as well:

3FMTK4SX8NMA26273

Thank you very much in advance,

22 May '22 build date.

You have just two available updates; the Driver's Seat Module (DSM) and the HVAC module.

Mike

 

[GrayWolf]

You should contact your servicing dealer and ask the service manager or advisor to take a look at your VIN in the PTS dashboard. They can see every DTC your car throws. In near-realtime.

I can't see any DTCs using FDRS unless I'm directly connected to the car.

I appreciate the response. I deleted my post thinking that I could remove it before it actually bothered you (because I just got off the phone with my local dealership and will be meeting with the EV Service Manager to review FDRS with them, which is awesome!).

Thanks for taking a moment and sharing your update, @Mike G !

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