Post here if you have an active FDRS account and are willing to look up info for others

[Mach-Lee]

I took my car into the dealership today regarding lack of OTA updates. He said he pushed a Powertrain update - not sure of any others - and said my APIM is now showing an error. He returned the car to me while awaiting more info from Ford. I obviously didn't get the updated interface. Frustrating.

@Mike G - when you get a sec can you run me again to see my latest list? I'm at a loss. Extremely frustrated that Ford and my dealership can't work together to get this fixed.

3FMTK3SU7MMA10791 Thanks!

You have U3000 codes, these are normal if enrolled in tokens. Tell your service advisor to look up this SSM which was just published today: https://www.macheforum.com/site/thr...000-57-in-apim-tcu-gwm-unable-to-clear.25399/

Sponsored

 

[desiato]

I do not see any HVBJB codes in your car, I'm not sure what they're seeing unless it just happened. Your 3.6.2 update hung but that's not because of bad HVBJB.

Interesting. I really appreciate you looking at my info. The rep from FMC that called me said I had "high voltage" and "battery" issues. I asked if it was the known battery junction box issue and she either said yes, or something very close to it (i just can't remember). But she did accurately describe what could happen with a subsequent SVS or SSN. Luckily, she was able to line up a service appointment and loaner/rental pickup tomorrow morning, so ... we shall see!

 

[Mach-Lee]

We’re getting a driver seat belt sensor error but my obd2 plug in is failing me right now. I’m trying to determine if our dtc is just the belt sensor or a larger srs module problem. One we can drive with until svc can tech it, one we really can’t/shouldn’t. Thanks in advance.

3FMTK3SU2MMA48641

B0050:12 Driver Seatbelt Sensor: Circuit Short To Battery

Nothing else major I see.

 

[snowy_91]

Hi there chaps. My car hasn't received an update since Nov. I'm on 3.6.1 - Could someone let me know if there are some issues blocking me? also, i'm uncertain if my car has the faster charging to 90% feature.

Sorry if i am not being descriptive enough in my request but heres my vin. Would be cool to know what I don't have just yet: 3FMTK1SS2MMA61165

 

[Mach-Lee]

Interesting. I really appreciate you looking at my info. The rep from FMC that called me said I had "high voltage" and "battery" issues. I asked if it was the known battery junction box issue and she either said yes, or something very close to it (i just can't remember). But she did accurately describe what could happen with a subsequent SVS or SSN. Luckily, she was able to line up a service appointment and loaner/rental pickup tomorrow morning, so ... we shall see!

Well, I can say you have typical/usual codes right now that aren't serious at all. I'm not sure how well trained the people answering the phones are at interpreting the codes, and knowing which ones are serious and which ones are benign. It's possible they were talking about your failed 3.6.2 update, that failed at least one time because of a low 12V battery (common problem for that update).

 

[snowy_91]

I recently took my 2022 in for scheduled maintenance and asked them to check and update modules. The dealership is notorious for not doing what was requested by the service writer, and since I had also gotten a letter from Ford about Customer Satisfaction Program 22B28 about module updates I wanted to check what had been done or not done. Thanks.

3FMTK3R78NMA19565

 

[snowy_91]

We’re getting a driver seat belt sensor error but my obd2 plug in is failing me right now. I’m trying to determine if our dtc is just the belt sensor or a larger srs module problem. One we can drive with until svc can tech it, one we really can’t/shouldn’t. Thanks in advance.

3FMTK3SU2MMA48641

 

[Pushrods&Capacitors]

B0050:12 Driver Seatbelt Sensor: Circuit Short To Battery

Nothing else major I see.

Perfect, thanks!

 

[RustyDetroit]

I looked at a list of codes from November and those two were there. Was there perhaps precursor updates that were needed before those two could be done? I also took a peak at the developer tool (....status?country=usa&vin=XXXX) and the information is a fraction of that of another Mach-E owner's version I loaded in vehicle dashboard and I wonder if the dealer updates might "kickstart" the system. Is it possible those two updates are preventing anything?

 

[Mark Hassa]

I looked at a list of codes from November and those two were there. Was there perhaps precursor updates that were needed before those two could be done? I also took a peak at the developer tool (....status?country=usa&vin=XXXX) and the information is a fraction of that of another Mach-E owner's version I loaded in vehicle dashboard and I wonder if the dealer updates might "kickstart" the system. Is it possible those two updates are preventing anything?

I just had mine at the dealer to see why it wasn’t updating and those were on my list as well. If I were a betting man, I would presume the PCM is what’s been holding everyone back. In your case you only have two modules (I had 15) so get both done. The GWM should then appear. I brought a printed list of PowerUps from Wikipedia as proof to the service advisor. I was 4 behind 4.1.2.

 

[Peyole]

I just had mine at the dealer to see why it wasn’t updating and those were on my list as well. If I were a betting man, I would presume the PCM is what’s been holding everyone back. In your case you only have two modules (I had 15) so get both done. The GWM should then appear. I brought a printed list of PowerUps from Wikipedia as proof to the service advisor. I was 4 behind 4.1.2.

I am not familiar with the GWM and looked briefly at previous posts that said it facilitated communication between the car and Ford. Am I correct in thinking that the update to that would be a good kick in the rear to the car?

 

[Mike G]

I recently took my 2022 in for scheduled maintenance and asked them to check and update modules. The dealership is notorious for not doing what was requested by the service writer, and since I had also gotten a letter from Ford about Customer Satisfaction Program 22B28 about module updates I wanted to check what had been done or not done. Thanks.

3FMTK3R78NMA19565

Interesting...two separate programming sessions on the 6th of Jan.

During the first one they did the 22B28 HVAC update and then disconnected.

During the second update session it looks like they made every attempt to do the rest of the updates:

However...and for reasons that may be related to FDRS internet connectivity at that shop, a couple of the updates that supposedly were applied successfully (according to the session logs) are still in the available update list:

Those are the only two updates you have showing currently. Hope this helps.

 

[Mike G]

I am not familiar with the GWM and looked briefly at previous posts that said it facilitated communication between the car and Ford. Am I correct in thinking that the update to that would be a good kick in the rear to the car?

Well not really...that would be the Telematics Communication Unit (TCU). The GWM is the gateway module and you should think of that as the network router and switch for your entire car. It connects everything together. When new features come out for the car...the gateway has to be updated first to allow the new features to function when the other relevant module(s) are updated. This is why you will almost always see a gateway update precede an APIM (Sync) update.

But to answer your question...anytime there is a gateway update it should be done first because it's quite possible that doing that update will result in new updates to appear in your list that bring improvements or added features.

 

[21st Century Pony]

This thread seems to have become the most popular thread on our Mach E forum I've learned a lot by following the discussion - thanks to all here!

 

[RustyDetroit]

I have learned quite a lot as well. A family member told me to make an account to have my VIN checked and your posts have given me good information when I speak with our service writer later today. It is a very different experience than a Maverick we have with Sync 3. After purchasing the car attached it to WiFi, hit the check for update button in the system settings, and it started downloading the update. Took about an hour and granted it was a long alphanumeric version number with no release notes but I could probably find something if I search for it.

Sponsored