Mach-E Waiting Room. Check in with your reservation number!

Mach Dad

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Hi All,

I reserved my Mach E on 12/12/2019 Res# 26786 GT in Black (Although I hope to get Grabber Blue)
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djsiry

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Date reservation placed: 11/18/2019
Reservation ID number: 10013045

First Edition in Grabber Blue.
 
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kutcht

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Date Reservation: 2/2/2020
Pre Order Reservation Date" 3/3/2020
Reservation ID: 10035768

Premium Metalic White
 


VegStang

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Premium RWD red 11/17 #10006703 may change to AWD for speed boost

(reservation email says 11/18, not sure why since I received it before 8pm on the 17th)
 

RockDaphne98296

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@RockDaphne98296 -- I spoke to a lady from the Mach-E marketing department a couple days ago. This was the number I called: 800-334-4375. Give that a shot... I had to select the touch tones for the Mach-E, I forgot what they were but it was prompted.

She was able to look up my info after providing her with my name, phone number, and reservation number.

Give it a shot during business hours. :)
Thanks Macchiaz-o! Good news! I checked with my dealer - he verified my reservation number (I sent him my confirmation email) and my place in line on their "official" Ford list - and I logged in a few days later and now my reservation shows! So I feel much better now!
 

RockDaphne98296

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Since I placed my reservation I changed internet providers and had to change my email address. After I changed my email address to the new one with Ford, I logged back into the Ford site and couldn't find my reservation - I tried both the old and new address. I then tried logging in with my User ID instead of my email address and there it was. Just an idea for you to try, if you haven't already.
Thanks - I called my dealership - they verified everything I had as records and then a few days later my reservation now shows when I log in - I think they might have called for me :-D
 

Jim_I

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Date reservation placed: 01/05/2020
Reservation ID number: 10029845
Premium - Rapid Red Metallic - Light Space Grey Interior - Extended Range Battery - RWD
FL, 33462

Should I have heard from the dealership, because I have not......
 

macchiaz-o

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Should I have heard from the dealership, because I have not......
Many of us haven't. I eventually reached out to my dealer and they confirmed that they see my reservations. If that would give you peace of mind, you should do the same.

Ford and/or the dealers should be contacting all the reservation holders in the next several months, once the available options and pricing have all been finalized.
 

Jim_I

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Many of us haven't. I eventually reached out to my dealer and they confirmed that they see my reservations. If that would give you peace of mind, you should do the same.

Ford and/or the dealers should be contacting all the reservation holders in the next several months, once the available options and pricing have all been finalized.

Good to know!

Thanks
 

kutcht

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Online it shows my reservation date is 2/3/2020 but my preorder date is 3/2/2020. Does anyone know what the difference is? Also are they just in a different format? (month/ day and day/month)?
 

timbop

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Online it shows my reservation date is 2/3/2020 but my preorder date is 3/2/2020. Does anyone know what the difference is? Also are they just in a different format? (month/ day and day/month)?
yup. somebody goofed writing the formatter for the preorder date so it is in the european format of d/m/y
 

K1TT

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Order Date: 11/17/2019
Order # 6049
Select RWD in Infinite Blue in MI, but looking to change to Premium when the time comes
 

patdol

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Date de réservation: 02/07/2020
Numéro d'identification de réservation: 1003337
select - Gris carbonisé métallisé - Batterie longue portée - RWD
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