Post here if you have an active FDRS account and are willing to look up info for others

Mike G

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???

Should I just take it to a dealer?
They won't update any of that unless one or more of those will correct a specific complaint you have about the car's performance or functions, or there's some TSB or CSP that directs them to update some of those at Ford's expense. And the only service program I'm seeing for your car at present is the one about the door hem paint inspection (24N05).
 

Mike G

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@4o4eror
You car just told me that it has a gateway update OTA pending and it will download the next time you go out for a drive. It says it's OTA 4.2.3.

So after you park...hit the check updates button and then find and select "Update Now" to knock that out. Takes 10 minutes.
 

ThunderClap

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@4o4eror
You car just told me that it has a gateway update OTA pending and it will download the next time you go out for a drive. It says it's OTA 4.2.3.

So after you park...hit the check updates button and then find and select "Update Now" to knock that out. Takes 10 minutes.
Oh wow, and is there any info on 4.2.3? Like release notes?
 


Mike G

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Oh wow, and is there any info on 4.2.3? Like release notes?
No not really...it's just a gateway update...which normally leads to something bigger coming later.

The gateway is the car's network router for lack of a better term. So when they tweak the settings in the gateway it's normally for the purposes of providing some new functionality for some other update that will show up after that (Like an APIM "Sync" update).
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK4SE2PMA44592-23-May-24OTA_Pending
 

ThunderClap

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No not really...it's just a gateway update...which normally leads to something bigger coming later.

The gateway is the car's network router for lack of a better term. So when they tweak the settings in the gateway it's normally for the purposes of providing some new functionality for some other update that will show up after that (Like an APIM "Sync" update).
Oh okay, i have been trying to get my charging system update to accept Tesla superchargers. I just cant seem to get it. Thought this would get it.
 

Mike G

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Oh okay, i have been trying to get my charging system update to accept Tesla superchargers. I just cant seem to get it. Thought this would get it.
That would be an OBCC update you're looking for.
 

rugedraw

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What is this? Is this what you think the dealer is seeing on his car?
 

Jayc

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Not seeing any SSN for that VIN.

And this VIN is a US VIN....and you're in Sweden?

Do I have that right?
Yes you're correct I'm in Sweden.
My bad? I missed a few letters WF0TK3SS5NMA39836
 

Sikkun

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Just had the car in the shop for the 23 blue light service bulletin. So I’m confident they updated the 5 modules related to that, but curious if I’m still missing stuff or if OTA might start eventually (2024 loaner I had was a slightly different UI, so guessing Sync is behind at a minimum).

3FMTK3R77PMA62832
 

Nolanbro

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Considering replacing my mach e with a newer one. Can someone check to see what was done under warranty?

3FMTK3SU1PMA05042
 

PaulSch

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Mike: Thanks so much for taking the time to run a FDRS scan for my vehicle and posting the results. A huge help for me in preparation for my upcoming HVJB recall visit to the dealer. I'll be sure to mention to them that Ford has said they'll cover the cost of doing the module updates and insist they do them at the same time I have my vehicle at their service center. Thanks!
I took my car into the dealer this week to have the HV
Mike: Thanks so much for taking the time to run a FDRS scan for my vehicle and posting the results. A huge help for me in preparation for my upcoming HVJB recall visit to the dealer. I'll be sure to mention to them that Ford has said they'll cover the cost of doing the module updates and insist they do them at the same time I have my vehicle at their service center. Thanks!
I took my car into the dealer this week to have the HVBJB recall work done. I had printed out the list of updates Mike had obtained for my car and showed it to the service advisor. I told him that Ford would cover the costs for doing all of the updates on the list while the recall work was being done. The advisor said "NO", that they will only do the few updates required for the HVBJB recall, but will not do any of the other (10+) outstanding updates for my vehicle unless my vehicle has a issue requiring a specific update. My vehicle is still under warranty.

What have other's experiences been when bringing a list of updates to your dealer? Has your dealer performed all outstanding updates (as part of doing a recall or not)? Or, have they said "no" as in my case?
 

Mike G

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What is this? Is this what you think the dealer is seeing on his car?
That’s what I’ve seen while programming my own car. I can well imagine the “codes” they are seeing while they are doing his updates. If you’re not familiar with what happens when you’re updating a Mach-E I would imagine some of the errors and alerts might take you by surprise and leave you with the impression you just broke the customer’s car. And then they start trying to diagnose all those errors, when all they really need to do is clear and retest to get everything green again.
 

Jayc

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Not seeing any SSN for that VIN.

And this VIN is a US VIN....and you're in Sweden?

Do I have that right?
Yes Sweden.
I missed a few letters ?
My VIN is:
WF0TK3SS5NMA39836
Sponsored

 
 







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