2 Mach-E family. Both have bricked.

[ack154]

Is a keyhole enough though? Without a physical pull/latch on the outside, would it matter if its unlocked or not? It sounds to me like the button on the outside wouldn't work regardless of lock state (hence the open window to reach the release on the inside - which does have a physical mechanism as a backup).

Sponsored

 

[Sikkun]

Is a keyhole enough though? Without a physical pull/latch on the outside, would it matter if its unlocked or not? It sounds to me like the button on the outside wouldn't work regardless of lock state (hence the open window to reach the release on the inside - which does have a physical mechanism as a backup).

The capacitors in the door are supposed to be able to allow the door to open several times even when the battery is dead, but can’t unlock the door.

Though really I just mean put a normal door handle on the thing. But you could have also put a manual release/key for the trunk and kept the handless design. I think most people can live with crawling through the back in an emergency vs smashing a window.

 

[GarageWarrior2023]

Is a keyhole enough though? Without a physical pull/latch on the outside, would it matter if its unlocked or not? It sounds to me like the button on the outside wouldn't work regardless of lock state (hence the open window to reach the release on the inside - which does have a physical mechanism as a backup).

Keyhole access would be a mechanical release, not an electronic one. on vehicles with keyhole access it's mechanical for when the keyfob or 12v battery is dead. We're not saying add a key hole to the existing setup. we're saying the whole setup is problematic and unnecessarily overcomplicated.

with all that said though. the 2 front doors have mechanical levers on the inside that will (when the vehicle is dead) allow you to exit even with no power since they will work the latch mechanism (the power open solenoid won't go but you can push the door open). theoretically Ford could have had a hidden keyhole that mechanically opened the door latch and then you could pull the door open from the handle.

 

[GarageWarrior2023]

The capacitors in the door are supposed to be able to allow the door to open several times even when the battery is dead, but can’t unlock the door.

Though really I just mean put a normal door handle on the thing. But you could have also put a manual release/key for the trunk and kept the handless design. I think most people can live with crawling through the back in an emergency vs smashing a window.

Holy Moly!? This is super cool info! I didn't know there were capacitors in there for this purpose.

So, what's the intended workflow for that? my first thought is "that's awesome" my second thought is "but not enough 12v power to pickup the wireless key to allow you to open the door". I'm super curious for a effectively what cases this stored power would work for. (I love understanding all the ins and outs of every nuance of these vehicles)

 

[Maquis]

Holy Moly!? This is super cool info! I didn't know there were capacitors in there for this purpose.

So, what's the intended workflow for that? my first thought is "that's awesome" my second thought is "but not enough 12v power to pickup the wireless key to allow you to open the door". I'm super curious for a effectively what cases this stored power would work for. (I love understanding all the ins and outs of every nuance of these vehicles)

They are on the back doors only. They enable a person otherwise trapped in the back seat of a “dead” vehicle to exit. Not necessary on the front doors because they have a mechanical release function (pull the handle twice).

 

[GarageWarrior2023]

They are on the back doors only. They enable a person otherwise trapped in the back seat of a “dead” vehicle to exit. Not necessary on the front doors because they have a mechanical release function (pull the handle twice).

Thank you for clarifying. that's excellent info to be aware of. Yes, that's right, the back doors are totally electronic with no mechanical component. makes sense that they would provision for emergency exit in that way

 

[silverelan]

WTAF. There’s been way too many of these lockouts to not have gotten someone’s attention at Ford.

 

[dtbaker61]

This is discussed in many other similar threads, but I just don't believe this is a 12V battery problem and more likely a software issue....

If software is working properly, the HV battery should be charging the 12v as needed no matter what you are doing.

My money is on a bad software update in one of the recent OTAs..... Unfortunately, there is no way for Owners to roll back to a known stable build with all modules known to be at a stable version and compatible with each other.

@Ford Motor Company really needs to get a director of software development that knows what 'best practices' are in development, testing, release, and maintaining complex software libraries requires.

 

[garyd9]

WTAF. There’s been way too many of these lockouts to not have gotten someone’s attention at Ford.

It has. Ford has issued an FSA about it... and possibly a GWM fix.

 

[azerik]

It is only Wednesday...they could push it out as a priority OTA in the next few days. We quite often see new MME OTAs show up on Fridays and Saturdays. ?‍

Wait, let me hold my breath for an OTA.

?

Nothing at Mike, he's amazing, but the OTA's are. Just.

 

[Space_Pony]

Wait, let me hold my breath for an OTA.

?

Nothing at Mike, he's amazing, but the OTA's are. Just.

SOON

 

[Mr Breeze]

Welcome to the forum and sorry you are going through this again. Defective 12v batteries in these seems to be an issue, but 2 in the same household seems unlikely though not impossible. There are many extremely knowledgeable and helpful people on here, hopefully someone will be able to offer some explanations/suggestions. Good luck.

Scary to say the least, I have a 23 Premium now Im officially worried. Can I ask have you added anything to the car or is it just as delivered

 

[azerik]

Word has it the OTA rolled to EA's already, should be soon. Eh gaa I just did that.

 

[Jerrytball]

Another possibility with the battery may involve the time between when the car was built, shipped, received by dealer, and sold to/leased by you, and the dealer’s storage conditions and maintenance in storage. It may be that the batteries weren’t defective, rather they may have sat for quite a while in unsold vehicles under less than ideal circumstances. Not to mention the suspicion that an OTA has created some havoc with whatever systems are involved. I know none of this is of any conciliation to anyone going through these problems. I’m offering my non-engineer perspective that there seem to be a lot of moving parts to these problems, and the thought that Ford isn’t just sitting on its collective hands “hoping” for solutions. This is all too important to Ford as an organization for it to be ignoring these things without working hard to identify causes and solutions, IMO.

Rreddy, I don’t care if I take a personal shot to the head or some statement that this is disgusting for a $50,000 automobile but I’m sticking with my option in this photo cause I ain’t calling a tow truck unless absolutely necessary, I’m sorry.?

 

[rreddy3]

Rreddy, I don’t care if I take a personal shot to the head or some statement that this is disgusting for a $50,000 automobile but I’m sticking with my option in this photo cause I ain’t calling a tow truck unless absolutely necessary, I’m sorry.?

I think I’m going to do the same thing Jerry, but probably on the passenger side. It’s cheap insurance until we know there is an actual fix actually received. When the car is at home it’s in the garage, nose out, driver’s window down.

Sponsored