Post here if you have an active FDRS account and are willing to look up info for others

[markalexander]

FSA 23B50 is still open for your VIN.

The system says you have automatic updates turned on but you haven't set a schedule day or time (for inhibit updates) to be performed. I recommend doing this. Like everday of the week at say 6 in the evening.

FSA 23B50 has been out there for at least a year now...and the interesting thing is that it's an update to the powertrain modules. Now, the powertrain modules have been updated something like 5 times since that program was announced. So whenever you choose to go have this done you'll get the latest revision of the powertrain updates that are available at that time. 23B50 has a drop dead date of 31 Oct '25.

Here's the list of available updates for your VIN showing in FDRS right now:

Hi Mike
I appreciate what you're saying but when I check the updates screen on my vehicle it shows the Recurring Update Schedule is any day at 1am, see image.
Now I'm thoroughly confused?
Can you please walk me through this or should I just take vehicle to the dealer?
Thank you
Mark

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[Sargepepper]

If someone here can assist - I've been driving my pre-owned 2021 Premium for about a month now, and have received no updates. I believe I'm way behind, and would love to see just how bad it is. Any suggestions on how to get updates to...update would be welcome.

VIN: 3FMTK3SU1MMA24959

Thank you!

 

[HughJazzol]

No reset for you, you bought new. Factory reset is for folks who bought previously owned. It's likely that neither the original owner nor the sales team that sold it the second time thought about doing the factory reset (or even knew that it should be done).

You have an OTA for the BCM that's been triggered (24-PU0121-FTDI-FX) and if you went to the car now and waited till this icon was showing on the top row of your Sync screen:

And then selected the Software Updates screen you'd be able to hit the "Update Now" button. This update supposedly takes 7 minutes.

"Your vehicle's battery management is now upgraded to optimize battery charge for receiving software updates, aiming to make the update process more seamless.
Your FordPass personal profile now remembers your last settings, ensuring your Remote Start recalls your most recent profile to prepare your drive just the way you like it."

Your build date is 16 May '24. Your 12V battery is showing 91% SOC.

Here's the list of available software in FDRS for your VIN:

Mike
Educate me and others please.
Your picture shows software that's pending for my car, and I assume that those are updates that have got released after thr car's manufacture.
Are they in a queue of sorts awaiting their turn so to speak? How does Ford schedule them?
I received the one you mentioned on February 2nd or so, so shouldn't the next one be on its way?

Thank you

 

[Andyl273]

I just purchased a new 2024 GT. I wanted to see if someone could pull the vin and see what kind of updates the vehicle still needs or doesn’t.
Thank you.

3FMTK4SX3RMA51331

 

[MikeC]

Could some very kind person run my VIN through FRDS and tell me if there is a problem?

VIN - WF0TR3SU9MMA20704

OTA stopped at least 6 months ago. Last OTA was the Body Control Module Update - Step 1 of 2 (Priority Update 23-PU0924-DLDC)

So the car is out of warranty since last mid November. WiFi connected and the symbol at the top left hand side of the screen indicates I have connectivity for OTA. No schedule set, so tried setting it for 01:00 for everyday, still no joy.

I have contacted FORD, and they have told me that I will still get OTA updates. Great, but the tech team have suggested that I might have some DTC’s that prevent the OTA’s from happening. I have connected my 6 different scanners to the OBD2 port and all report the same, 0 faults found. There are no fault lights appearing on the dash. The car runs fantastically well (some may think, why bother, what’s the problem then, I know I 100% get that but I just would like to get an answer).

Many thanks in advance

 

[Trekkie101]

Mike
Educate me and others please.
Your picture shows software that's pending for my car, and I assume that those are updates that have got released after thr car's manufacture.
Are they in a queue of sorts awaiting their turn so to speak? How does Ford schedule them?
I received the one you mentioned on February 2nd or so, so shouldn't the next one be on its way?

Thank you

From my reading over months on this forum which may be inaccurate:

FDRS displays possible module updates for a car, to a dealer/FDRS user.

Each module is updated fairly independently but may be chained in a sequence with other similar modules. For example powertrain modules will complete in sequence, ensuring that it all communicates well.

Most of these module updates will send out via OTA, the various OTA's are displayed here and helpfully what module they update: https://github.com/elmedico27/fordpowerup

I wrongly believed every time you updated a module, a newer one would then pop up to be updated, while partially true, each car has a journey it takes with updates. It is not always the same, and modules can be done in different orders and won't follow oldest to newest as per that list.

The OTA queue is separate from the FDRS queue, it may run dry.

OTA's seem to deliver in waves, similar car models will get it at roughly the same time, the European/UK waves seem slower (around monthly) than the US waves (around two-weekly) and are behind in version.

OTA's fail occasionally and are resent about a week later. Multiple failures and the car may skip that OTA.

OTA's begin when you car starts and hits the cellular network and checks for updates. They download either when driving about, or when the car is on and in range of home wifi (some report it not using their wifi). Some can apply when driving, some only apply at your designated auto update time set in sync when not driving (inhibited updates).

FDRS modules are available to help fix issues identified with the car. You may not be experiencing any issues and dealerships will not update without being able to invoice either the user or ford. FDRS updates can/are also contain the updates that are shipped OTA.

FDRS modules can run dry, and replenish on a schedule I cannot ascertain. It is possible to still be quite far behind and have FDRS run dry also.

When I asked Ford some questions, they told me they are careful not to overload the cellular networks, which I guess is what causes the waves.

If the question is "how do I get to fully up to date on everything" - the answer is not easily!

 

[HughJazzol]

Thank you very much @Trekkie101

 

[Mike G]

Hi All,

I’m new to macheforum and would like some help with an OTA update problem. My local dealer does not seem able to help me. I hope this is the right place to post.

My situation:

I bought 2 brand new 2024 MMEs in November 2024, a White one and a Green one. Since then, the White one has received 5 OTAs. The Green one appears to have NEVER received an OTA. When I check the Ford Software Update page, for the Green one it always says “It’s been more than 90 days since your vehicle was updated”. For the White, it shows the 5 updates. https://www.ford.com/support/software-update-release-notes-history/

I called Ford Support and spoke to a woman at the OTA division and she said both cars have multiple modules that need updating. She said call my dealer. I called my dealer and they looked into it, and contacted Ford Engineering, who said “There is no failure-to-update problem because no updates are currently scheduled for this vehicle.” They didn’t address the problem that there are *never* updates scheduled for this vehicle. The dealer says “keep an eye on it”.

Can someone find out what’s going on? If someone can give me a diagnosis, I can contact Ford or the dealer again armed with real information this time.

Thanks

White: 3FMTK3SU1RMA15041 (receiving updates)
Green: 3FMTK3SU1RMA34401 (never been updated as far as I know)

Also: on the website above,

The Green one shows this:
SYNC Generation SYNC 4
SYNC Version 4.0.24018

The White one shows this:
Updated 02/07/2025
SYNC Generation SYNC 4

(Weird that the car that IS updating doesn't show a version number!)

White car has under a thousand miles on it but was built back on 16 May of last year. Green car has just over two thousand miles on it but it was built on 19 September of last year. There's nothing indicating anything is wrong with the green car it just hasn't been scheduled to receive any OTAs, because although there are some updates that could be applied, none of them are OTAs that are currently being sent out to anybody's car.

 

[Mike G]

Hi Mike
I appreciate what you're saying but when I check the updates screen on my vehicle it shows the Recurring Update Schedule is any day at 1am, see image.
Now I'm thoroughly confused?
Can you please walk me through this or should I just take vehicle to the dealer?
Thank you
Mark

I rechecked that setting this morning and it is now showing that there is a set schedule.

I think you should schedule the car in to get FSA 23B50 done. While the car is in the shop you can ask them to investigate why it's not receiving OTAs for software updates that others have already gotten that way.

 

[Mike G]

If someone here can assist - I've been driving my pre-owned 2021 Premium for about a month now, and have received no updates. I believe I'm way behind, and would love to see just how bad it is. Any suggestions on how to get updates to...update would be welcome.

VIN: 3FMTK3SU1MMA24959

Thank you!

Way behind is the understatement of the year.

It's unlikely you'll get any updates until somebody addresses the issue with your car's inability to have the APIM updated that likely began back in the fall of 2021 when OTA 1.7.0 corrupted thousands of cars APIM's and caused Ford to put out several TSBs to address the issue. In many cases the APIM (or gateway or TCU) was simply replaced outright to fix the issue.

But the previous owner of your car never had that addressed (just like they apparently never had the glass windshield and roof recalls performed either).

See the box at the bottom that says "Additional Updates" to get an idea of how behind the Ford server thinks you are (in addition to the items in the list above that). I counted 15 updates behind in the gateway, APIM (Sync), and TCU (telematics modem) categories.

If the dealer you bought this car from was a Ford dealer there's a separate issue. Ford dealers cannot sell vehicles to customers with open safety recalls like the 21S42 and 21C22 glass recalls.

 

[Mike G]

I just purchased a new 2024 GT. I wanted to see if someone could pull the vin and see what kind of updates the vehicle still needs or doesn’t.
Thank you.

3FMTK4SX3RMA51331

Here's the list of available updates in FDRS for this VIN:

 

[Mike G]

Could some very kind person run my VIN through FRDS and tell me if there is a problem?

VIN - WF0TR3SU9MMA20704

OTA stopped at least 6 months ago. Last OTA was the Body Control Module Update - Step 1 of 2 (Priority Update 23-PU0924-DLDC)

So the car is out of warranty since last mid November. WiFi connected and the symbol at the top left hand side of the screen indicates I have connectivity for OTA. No schedule set, so tried setting it for 01:00 for everyday, still no joy.

I have contacted FORD, and they have told me that I will still get OTA updates. Great, but the tech team have suggested that I might have some DTC’s that prevent the OTA’s from happening. I have connected my 6 different scanners to the OBD2 port and all report the same, 0 faults found. There are no fault lights appearing on the dash. The car runs fantastically well (some may think, why bother, what’s the problem then, I know I 100% get that but I just would like to get an answer).

Many thanks in advance

Low tire pressure warning, and a 12V battery that is indicating a 43% SOC.

That 12V battery is indicating that the voltage is 15V but the SOC is very low. So either the 12V battery is dying or the BMS Learned Values need to be reset. In fact it probably wouldn't hurt to try resetting the BMS learned values to see if it really is a dying battery. You won't get any OTAs (if any were available) with a 12V battery with that low a SOC.

BMS LV Reset:
Without pressing the brake pedal, press the start button to put the vehicle in Accessory mode.

With your foot off the brake, flash the high beams with the stalk 5 times, and then depress and release the brake pedal 3 times, and observe the small red battery icon in the instrument cluster flash three times to acknowledge.

Press the start button to shut the vehicle off.

Start the vehicle and go out for a drive to completely charge the battery up.

Here's the list of available software updates in FDRS for this VIN:

Make sure you have automatic updates toggled on, and a schedule set to apply any inhibit OTAs that may be sent to your car.

 

[Sargepepper]

Way behind is the understatement of the year.

It's unlikely you'll get any updates until somebody addresses the issue with your car's inability to have the APIM updated that likely began back in the fall of 2021 when OTA 1.7.0 corrupted thousands of cars APIM's and caused Ford to put out several TSBs to address the issue. In many cases the APIM (or gateway or TCU) was simply replaced outright to fix the issue.

But the previous owner of your car never had that addressed (just like they apparently never had the glass windshield and roof recalls performed either).

See the box at the bottom that says "Additional Updates" to get an idea of how behind the Ford server thinks you are (in addition to the items in the list above that). I counted 15 updates behind in the gateway, APIM (Sync), and TCU (telematics modem) categories.

If the dealer you bought this car from was a Ford dealer there's a separate issue. Ford dealers cannot sell vehicles to customers with open safety recalls like the 21S42 and 21C22 glass recalls.

Thank you for looking this up!
Wow, I knew I was behind but...

You mention TSBs - will that help me get my updates done by a dealer without having to spend?
I am aware of the glass recall. I'm on a wait-list with a Ford dealer to have that done (they need the glass guys and I want a loaner...planets will align soon).

Oh, and no, I didn't get this from a Ford dealer.

 

[markalexander]

I rechecked that setting this morning and it is now showing that there is a set schedule.

I think you should schedule the car in to get FSA 23B50 done. While the car is in the shop you can ask them to investigate why it's not receiving OTAs for software updates that others have already gotten that way.

Hi Mike
Yes, I agree on taking in for service and I'll post an update after I go have this completed
Thanks for all your help with this, really appreciate all your efforts and help
Have a great day!
Mark ?

 

[DonM]

White car has under a thousand miles on it but was built back on 16 May of last year. Green car has just over two thousand miles on it but it was built on 19 September of last year. There's nothing indicating anything is wrong with the green car it just hasn't been scheduled to receive any OTAs, because although there are some updates that could be applied, none of them are OTAs that are currently being sent out to anybody's car.

This is fantastic news, thanks so much!
Based on what you found, it looks like White got updates just because it's an older car (by 4 months), even though both were bought in November. And Green has gotten no updates because it really doesn't need any, or at least the updates available for it aren't being sent to anyone yet.
Now why couldn't my dealer or Ford Engineering have simply told me this?

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