Khornby

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How are you getting your rail car info?!? I’ve chatted with ford.com (US site) almost every day and the don’t have any rail info. For the last two weeks they say it’s in MO. That’s it. Other Canadian members with the same build date tracked theirs right through Calgary (where I live) to their final destination, yet no one can provide me the rail car info, no matter how I ask.
I got mine through the Ford.com website. That said, in the past few weeks, they’ve also put themselves behind a geofence blocking non US access. Your dealer however should also be able to see it via the Vehicle Visibility Report.
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yazoo888

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Any one know how to track Union Pacific railcar# TTGX705678? Supposed to deliver to my Orange County dealer ship. But I want to know ahead of the ETA; I have been waiting for the car for 12.5 months now. Full of anxiety. Thank you!
 

Fez

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Anyone have any tracking info on my order?
order C65J
vin 3FMTK1RM8NMA41401
Ford chat says it’s in Laredo Texas….final destination is Houston
 

yazoo888

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Any one know how to track Union Pacific railcar# TTGX705678? Supposed to deliver to my Orange County dealer ship. But I want to know ahead of the ETA; I have been waiting for the car for 12.5 months now. Full of anxiety. Thank you!
Received the Mustang Mach E on 8/30/22. Total waiting ~13 months.
 
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HITQ

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Can I ask you what date Ford reported the car built? How long after did it ship?
 


Jay_in_Austin

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It looks like my car is being transported by Kansas City Southern Railway on a railcar owned by the Crab Orchard and Egyptian Railroad. No one seems to have tracking info except Ford. They say the railcar is in Laredo, TX. I think another railroad will move the rail carrier to San Antonio where the car will go on a truck. I did learn that the Crab Orchard and Egyptian Railroad was the last in the US to use only steam power. They didn't get diesels until 1986. Maybe that will be useful trivia if I am ever on a game show.

The time line to date:
Order placed: 15JAN22
Initial production schedule: Week of 15JUL22
First schedule revision (Parts shortage?): Week of 1AUG22
Second schedule revision (Contactor fix?): Week of 15AUG22
Started production: 17AUG22
Released from production: 19AUG22
Received by the railcarrier: 23AUG22
Arrived in Laredo, TX: 29AUG22
 
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FirstPony

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I did a search and found only bits and pieces of the answer, so... Can someone explain to me how the "AsBuilt" webpage data (Module Build Data) works? What I am looking and and what it means? Attached is a screen shot of what I see for my car, which has been assigned a production week of 10/24/22. I assume it is normal to not have many modules ready yet that far in advance anyway, but I would reeeeeaaaallly appreciate if someone could give me quick lesson on what I should expect to see on this? Other than the VIN (which I blacked out), none of the rest of the page is meaningful, and the file to download is a '.ab' which I am not familiar with either. Thanks!
Ford Mustang Mach-E 🧭  Mach-E Build & Tracking Links CaptureModules1.JPG
 

yazoo888

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Can I ask you what date Ford reported the car built? How long after did it ship?
Mine? Ford website reported "built" status on Feb 15, 2022. --- You may not believe it.. But YES, it was set for Build Week of Oct.4, 2021, Finish building on Feb. 15, 2022. Received the car on 8/30/2022.
My case could be a rare case -- wish it will not happen to other buyer any more. Overall, ordered on 7/28/21, Received car on 8/30/22. Total 13 months + 2 days.
 

HITQ

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Mine? Ford website reported "built" status on Feb 15, 2022. --- You may not believe it.. But YES, it was set for Build Week of Oct.4, 2021, Finish building on Feb. 15, 2022. Received the car on 8/30/2022.
My case could be a rare case -- wish it will not happen to other buyer any more. Overall, ordered on 7/28/21, Received car on 8/30/22. Total 13 months + 2 days.
Thats a loooong time to wait. Ours was just built week of 8/29 and shipped 9/7. It was ordered 2/7/22. Expected week of 10/17 to be delivered.

It’s coming via rail according to the window sticker. Guess I can try tracking it.
 

Perogi

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When everyone says "Ford Chat" what exactly does that mean? I tried getting rail car information using Facebook messenger but didn't receive anything useful:

Thank you for verifying these details for me. I was able to review your Mach-E order and I see that your vehicle is currently In Transit. This means that the vehicle has been built and is being transported from the plant to the Dealership. The latest update in our system shows that your Mach-E has been shipped from the plant via rail. As a Social Media Specialist, I do not have the location at my disposal. For additional order updates and information regarding your new Mach-E, please monitor our Order Tracking site here: https://shop.ford.com/vehicleordertracking. Will you please take a quick two question survey to rate your Facebook Messenger experience? <redacted> Ford Service Team
 

MachPJ

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My Mach E has been stuck in a lot in Port Newark New Jersey and I'm waiting for it to be delivered to my dealer in Manchester, NH. It has been there since Sept. 20th... Is there anything I can do to find an *actual* delivery date or move things along? My delivery date has been pushed twice now...
 

scode

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Tracking BNSF Rail Car-Help!

I received a RC# from Chat, it is BNSF Rail Car#TTGX696405. But since there is no way to track BN, I tried CSX, they gave me rail car info that was months old didn't help.

Can someone help me track the above rail car or provide a link to track, my Ford dealer ord#4639, Vin#3FMTK3SS6NMA40106?
 
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jennabo

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The ordertrack.app site is giving me an error. Does it appear to be down for anyone else?
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