2021 Mach-E won't get 2022 usable Battery Increase

[chrisGT]

Porsche also promised OTAs for their Taycan. It was big part of their marketing campaigns. But in practice it is even worst than the Mach-e's OTA. No module can be updated by OTA. The only thing that is OTA is map updates and some Infotainment apps like the Weather and Calendar app. They had a couple of very important software updates to roll out (recalls and serious fixes) and they asked every owner to visit the dealer. In several cases, the update process was failing even at the dealer, connected with a wire to a computer and a 12v supply, leaving bricked cars at the dealers' lot waiting for several weeks to receive module replacements from Germany.

I heard that Polestar had its own share of problems with their OTAs.

It feels that all these companies overpromised and underdelivered. They underestimated the complexity of OTA updates and it is likely the current (first) generation of their EVs will never have Tesla's OTA capabilities. One thing these companies could do to satisfy customers is to offer those updates for free during the annual dealer visit.

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[timbop]

It feels that all these companies overpromised and underdelivered. They underestimated the complexity of OTA updates and it is likely the current (first) generation of their EVs will never have Tesla's OTA capabilities. One thing these companies could do to satisfy customers is to offer those updates for free during the annual dealer visit.

Yes, and when Tesla introduced OTA nearly a decade ago they had exactly the same issues. Tesla figured it out, Ford et al will also - it just takes time, real-world experience, and admitting what went wrong so as not to continue to repeat the mistakes.

If it was easy, anyone could do it.

 

[Excited]

Be assured the team is working diligently to improve range for 2021 model year Mustang Mach-E's. We will be keeping you updated on this forum as more information is available. Thank you for being a part of the Ford family. Happy Holidays!

?

«The information director at Ford in Norway, Anne Sønsteby, would like to remove "all doubt", and states that model year 2021 of Mustang Mach-E gets the same wireless update of usable battery capacity as the 2022 models, which started production November 28 .»

https://motor.no/aktuelt/ford-garanterer-batteroppgradering-av-eldre-mustanger/215674 (Norwegian)

 

[jlauro]

Left hand meet right hand.

 

[willowma]

Seems like it's time to change the title on this thread. Are we waiting for the OTA update to do so?

 

[SnBGC]

Seems like it's time to change the title on this thread. Are we waiting for the OTA update to do so?

Title can change to "Some 2021s won't get the increase." If you have over 36k miles and/or updates don't load then you won't get it."

Kinda makes you wonder. Why are owners with more than 36k miles excluded? Seems awful strange. There must be some other changes with the calibrations that Ford isn't telling us about....
?

 

[jlauro]

Title can change to "Some 2021s won't get the increase." If you have over 36k miles and/or updates don't load then you won't get it."

Kinda makes you wonder. Why are owners with more than 36k miles excluded? Seems awful strange. There must be some other changes with the calibrations that Ford isn't telling us about....
?

I don't think it's certain those over 36k miles are excluded. They just can't get the dealer to update it for free if it's beyond the warranty. Maybe they turn off auto-updates when past the warranty so they are not liable for bricking a vehicle with OTA.

 

[breeves002]

I don't think it's certain those over 36k miles are excluded. They just can't get the dealer to update it for free if it's beyond the warranty. Maybe they turn off auto-updates when past the warranty so they are not liable for bricking a vehicle with OTA.

Kind of defeats the purpose of OTA then as a selling point of the vehicle.

In reality they need to figure out OTA. If they happen to poorly test and brick vehicles outside of 3/36 doing OTAs then they need to cover it - it’s only fair. I’m 99% sure they would cover it in that case as they broke it.

I’m sure the plan is to do OTAs on cars over 36k miles at this point but we’ll see…they haven’t even done any substantial OTA yet.

 

[SnBGC]

I don't think it's certain those over 36k miles are excluded. They just can't get the dealer to update it for free if it's beyond the warranty. Maybe they turn off auto-updates when past the warranty so they are not liable for bricking a vehicle with OTA.

Good point. I am only assuming there is an exclusion after 36k miles since other dealer applied updates have the same condition. OTAs might be different though.

 

[Thor2j]

Be assured the team is working diligently to improve range for 2021 model year Mustang Mach-E's. We will be keeping you updated on this forum as more information is available. Thank you for being a part of the Ford family. Happy Holidays!

Now how about a comment on that 5 second DISASTER on the GTs???

 

[kennethjk]

This is from an article regarding the new BMW IX50- I recognize it’s 30k more than the MME but there is a section on heat lumps that some may find interesting

https://insideevs.com/news/556758/bmw-ix-324miles-epa-range/

 

[2GOfast54]

Have AWD SR only 1600+miles since Aug.Charged up to 85% yesterday evening temp was low 60s to upper 50s.GOM said 190 miles. That would estimate out to 220mi. You think that’s updated?

 

[Ride_the_lightning]

Have AWD SR only 1600+miles since Aug.Charged up to 85% yesterday evening temp was low 60s to upper 50s.GOM said 190 miles. That would estimate out to 220mi. You think that’s updated?

No. 220 is pretty spot on with the original EPA rating.

 

[Jimrpa]

Be assured the team is working diligently to improve range for 2021 model year Mustang Mach-E's. We will be keeping you updated on this forum as more information is available. Thank you for being a part of the Ford family. Happy Holidays!

thanks for the response

 

[Jimrpa]

?

«The information director at Ford in Norway, Anne Sønsteby, would like to remove "all doubt", and states that model year 2021 of Mustang Mach-E gets the same wireless update of usable battery capacity as the 2022 models, which started production November 28 .»

https://motor.no/aktuelt/ford-garanterer-batteroppgradering-av-eldre-mustanger/215674 (Norwegian)

Is he speaking only for al Norwegian vehicles, all EU/UK vehicles or all 2021 Mustang Mach Es worldwide?

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