22S41 Recall Software - Server Deployment Issue

[agoldman]

It's very similar to my version of Job2Hell.
Some of them are included in 21P22 program that service should apply during a visit for the recall. It will leave me with 10 that are not cover - don't know if I'm willing to pay for them, unless it's really in donuts

The idea that you have to pay for module updates to fix bugs and things is absurd, but not that uncommon. Volvo pulled that nonsense a couple years back and customers revolted and they then back pedaled.

By the way, the server still shows no recalls for my VIN, so it must still be messed up?

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[Neil4Real]

The idea that you have to pay for module updates to fix bugs and things is absurd, but not that uncommon. Volvo pulled that nonsense a couple years back and customers revolted and they then back pedaled.

I'm jumping in pretty late, but I'm not really following. There are relevant TSBs for almost all updates and a good chunk, improved charging curve, additional battery on 2021's, I believe also came out OTA. So it isn't just "basic things" coming out OTA. The recall update was quite a few modules, so it is promising they've, so far, been able to roll it out smoothly. That should mean when newer versions of those modules come out, they can also be shot out OTA fairly quickly once available.

If you have an actual issue with your car, you'll certainly be able to get the dealer to perform the module update, if there is one. You're making it sound like you go to a dealer with, for example, PaaK issues and they refuse to follow the TSB to update the proper module. This just isn't the case. There are very, very few updates that have no TSB.

The case you're referencing is if you just go into the dealer and say "hey, I know I have 12 updates in FDRS, please update all of them for free." They just can't do that, they won't get paid, and frankly have no reason to if you're not experiencing any issue.

If you say "hey, here are the TSBs I'm having issues with," most that don't even require a DTC or check personally by the dealer, they'll just do the updates and you're golden.

 

[kennethjk]

My car is in for service today and I was just told that ford put a hold of recall due to a server problem and my car was in the middle of some OTA’s

Will fine out later what they were

edit: 2.8.2 updated as OTA according to dealership and they did WACM.
other than that nothing done.

 

[alexgorod]

The idea that you have to pay for module updates to fix bugs and things is absurd, but not that uncommon. Volvo pulled that nonsense a couple years back and customers revolted and they then back pedaled.

To fix bugs is one thing, but I don't know if I want/need an update on something that works correctly based on my observations. What, for example, Gear Shift Module software update does? Or Power Steering Control Module?

 

[agoldman]

The case you're referencing is if you just go into the dealer and say "hey, I know I have 12 updates in FDRS, please update all of them for free." They just can't do that, they won't get paid, and frankly have no reason to if you're not experiencing any issue.

Ford's policy is now clear to me. If they update Modules, you have to have a problem to get the update. I don't happen to believe that is how it should be. If something has an update, I want it. It is updated for a reason. Anyway, to each their own. I'm used to being able to get all the updates on a car regardless. As far as the updates during the recall update at dealer, since the server failed, all my recall related updates are still MIA. maybe because the dealer tried to get them when the server was down and now they don't show for my car. Anyway, tired of begging for updates. next car I buy will not have this problem hopefully.

 

[Neil4Real]

Ford's policy is now clear to me. If they update Modules, you have to have a problem to get the update. I don't happen to believe that is how it should be. If something has an update, I want it. It is updated for a reason. Anyway, to each their own. I'm used to being able to get all the updates on a car regardless. As far as the updates during the recall update at dealer, since the server failed, all my recall related updates are still MIA. maybe because the dealer tried to get them when the server was down and now they don't show for my car. Anyway, tired of begging for updates. next car I buy will not have this problem hopefully.

Unless you get a Tesla or Rivian, you'll probably not even get OTA updates on your next car.

 

[macchiaz-o]

I'm used to being able to get all the updates on a car regardless.

How did you know about all the updates that were available that you didn't have, on your prior vehicles?

How would you know on the Mach-E if not for this forum?

next car I buy will not have this problem hopefully.

Good luck!

 

[Southern92]

The June recall updates included PCM, BECM, SOBDMB, and SOBDMC. The updates were missing from FDRS for a couple of days but were available again this morning.

BECM and SOBDMC, which are the modules referenced in the recall, are still the exact same version as were released in June.

PCM and SOBDMB have a newer version as of today which are confirmed to be available for 2021 GT's. I haven't had a chance to dig into other models but it seems to be only GT's.

TY! I actually (I think) understood!! lol

 

[StephsMachE]

Just so everyone knows it can take 24-48 hours for FDRS to reflect a change made by the OTA system. It's not immediate unless a physical scan is performed.

Hmmm so the update done last Friday could very well not even be there? UGH

 

[StephsMachE]

You sir are a victim of the classic "Job 2 hell" syndrome.

'21 Job 2s don't get any love and no OTAs either apparently. And I guess you don't have any Mongoose buddies there in MD either.

This is an impressive list:

How does one see this? Especially not a tech savvy one LOL. Or is someone open to message me and I can provide my VIN?

I am still waiting on the 21P22 update and so far only one I have received was the day after purchase and it was for the maps.


Recently just did the recall update, otherwise nada.

 

[agoldman]

How did you know about all the updates that were available that you didn't have, on your prior vehicles?

How would you know on the Mach-E if not for this forum?



Good luck!

This Forum is the solution, not the problem. That's why I'm on here. But in fairness most cars have forums, although most not as robust. Anyway, just venting. Not that big of a deal.

 

[Illinibird]

Agree ... Kinda like that tooth that I broke skateboarding when I was 12. Now in my 30's I've had 3 root canals done on the same tooth because they can't seem to get it right the first 2 times. Very aggravating!

I'm sure it is/was! Was the root development complete on the tooth? I assume it was an anterior maxillary incisor which is one of the easiest teeth to do RCT on unless the root development is incomplete or the root fractured as well. Who did the first root canal; a specialist or general dentist? That can make a big difference as well. I often had to retreat teeth done by a GP who probably shouldn't have been doing Endodontic treatment. I feel your pain buddy and am glad the third time was the charm! ??? PS - Thanks again for all your help with this recall/OTA/VIN business. I appreciate it and only wish a hardware solution could be found.

 

[WyldStallyn]

I'm sure it is/was! Was the root development complete on the tooth? I assume it was an anterior maxillary incisor which is one of the easiest teeth to do RCT on unless the root development is incomplete or the root fractured as well. Who did the first root canal; a specialist or general dentist? That can make a big difference as well. I often had to retreat teeth done by a GP who probably shouldn't have been doing Endodontic treatment. I feel your pain buddy and am glad the third time was the charm! ??? PS - Thanks again for all your help with this recall/OTA/VIN business. I appreciate it and only wish a hardware solution could be found.

Whoa! I realize this thread has been like getting teeth pulled but now it's getting ridiculous. ?

 

[DevSecOps]

I'm sure it is/was! Was the root development complete on the tooth? I assume it was an anterior maxillary incisor which is one of the easiest teeth to do RCT on unless the root development is incomplete or the root fractured as well. Who did the first root canal; a specialist or general dentist? That can make a big difference as well. I often had to retreat teeth done by a GP who probably shouldn't have been doing Endodontic treatment. I feel your pain buddy and am glad the third time was the charm! ??? PS - Thanks again for all your help with this recall/OTA/VIN business. I appreciate it and only wish a hardware solution could be found.

Well since this is now a medical thread ...

Front tooth (medical term, bugs bunny tooth). Broke it a 1/8" down from the gum so they just built it up. Worked well for 25 years then they said I needed a root canal and a crown. So that was done by a general dentist. Went back 6 months later and the abscess grew. Said I needed the tooth next to it done. So he did that one. 6 months later same thing, so he sent me to an Endodontist who said he might have to slice open my mouth and scrape shit out ... I wasn't too thrilled by that prospect, so he said let's try re-doing those 2 root canals again first. That was about 5 months ago... sooo time will tell. I guess my mom, who was a ER Doctor, might have been right about not skateboarding. She used to bring home some narly x-rays of kids with trumpets through their necks and crazy stuff trying to get me to stop.

@WyldStallyn it's like updates in FDRS getting pulled ... minus well continue the trend.

 

[WyldStallyn]

Well since this is now a medical thread ...

Front tooth (medical term, bugs bunny tooth). Broke it a 1/8" down from the gum so they just built it up. Worked well for 25 years then they said I needed a root canal and a crown. So that was done by a general dentist. Went back 6 months later and the abscess grew. Said I needed the tooth next to it done. So he did that one. 6 months later same thing, so he sent me to an Endodontist who said he might have to slice open my mouth and scrape shit out ... I wasn't too thrilled so he said let's try re-doing those 2 root canals again first. That was about 5 months ago... sooo time will tell.

Just needs a software update. It will come OTA while you are sleeping. It may be today, it may be in 10 years. ?‍

If you bring the Twinkies I'll solve it immediately. Just need a piece of string, FDRS (Ford Dental Removal System), and a Mach-E. If you're lucky I'll get the HVBJB failure first.

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