ShadowCVL
Well-Known Member
- First Name
- Chris
- Joined
- Jul 26, 2021
- Threads
- 12
- Messages
- 216
- Reaction score
- 134
- Location
- 40601
- Vehicles
- Jeep Grand Cherokee, GMC Sierra, MME Premium
- Occupation
- IT and Electronics
- Thread starter
- #1
I keep having to ask for help, this is driving me nuts.
Got my new MME yesterday. I had the foresight to order a second fob, got it in, no problems. Even got the salesman to get me a quote to get the second fob programmed.
And then the confusion...
I have not spoken to the Parts/Service people directly yet, yet!
So, while we were doing the paperwork I gave the new fob to the salesman, he ran it back to the back and came back 30 seconds later with "they dont know how to do it". I said something to the tune of "Pretend a customer lost one of their fobs, and need a new one. Here is the replacement fob". He was back there for 4-5 minutes this time, when he came back out I heard the guy say "Just have him bring it back tomorrow and ill spend a few hours figuring it out"
Today doesnt work for me, too many meetings but I said I would bring it up there Friday. But I am a little concerned about the few hours bit, dont they have some kind of programmer or ODB2 interface they can just plug in and read the key? Im also a little concerned that they didnt understand the difference between the key and the blade, since there is no blade on the MME.
Anyone able to give me clear directions to give them that I can print out?
Would I be better served by trying other dealers, or a locksmith, Im in central KY, and this is the first MME they sold in my city, their demo was sold to someone in ohio, so there may not be many out there and its a learning experience all around, I can respect that. However, I would think a ford is a ford is a ford when it comes to key fobs?
Got my new MME yesterday. I had the foresight to order a second fob, got it in, no problems. Even got the salesman to get me a quote to get the second fob programmed.
And then the confusion...
I have not spoken to the Parts/Service people directly yet, yet!
So, while we were doing the paperwork I gave the new fob to the salesman, he ran it back to the back and came back 30 seconds later with "they dont know how to do it". I said something to the tune of "Pretend a customer lost one of their fobs, and need a new one. Here is the replacement fob". He was back there for 4-5 minutes this time, when he came back out I heard the guy say "Just have him bring it back tomorrow and ill spend a few hours figuring it out"
Today doesnt work for me, too many meetings but I said I would bring it up there Friday. But I am a little concerned about the few hours bit, dont they have some kind of programmer or ODB2 interface they can just plug in and read the key? Im also a little concerned that they didnt understand the difference between the key and the blade, since there is no blade on the MME.
Anyone able to give me clear directions to give them that I can print out?
Would I be better served by trying other dealers, or a locksmith, Im in central KY, and this is the first MME they sold in my city, their demo was sold to someone in ohio, so there may not be many out there and its a learning experience all around, I can respect that. However, I would think a ford is a ford is a ford when it comes to key fobs?
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