List of instructional videos, manuals, and web sites for Mach-E owners

[macchiaz-o]

This is a Wiki post, which means you can bookmark it and come back later to get links to the latest available instructional materials for Mustang Mach-E owners. It also means you can help maintain this post.

When available, dates are included next to each post in YYYYMMDD format. Knowing when information was published will help determine its relevance, as things may change.


Web sites
2021 Mustang Mach-E owner manual, warranty, and other information

Recalls and customer satisfaction programs

Web-based owner's manual: North America; Europe

Vehicle Dashboard

Driver Assist Technology

Ford Credit (financing, loans, leases, warranties, protection plans, insurance)

Ford Support Home (not Mach-E specific)

FordPass Connect with Wi-Fi Hotspot (AT&T)

SYNC 4A

NHTSA recalls, investigations, complaints, safety ratings: AWD; RWD

Order/delivery tracking (requires VIN from dealer)


Documents
Window Sticker (put your VIN at end of URL)

Owner's Manual v1 (20201116)

Supplemental Owner's Guide v1 (20201116)

Quick Reference Guide v3 (20210126)

US Warranty Guide (20201124); request free printed copy
Canadian Warranty Guide (20210122)

Tire Warranty Guide (20201201)

EVSE/Charger Home Installation Tips for Licensed Electricians (20210211)

Technical Specifications (20201217)

Rescue Cards (De-energizing the high voltage systems, 20201120)


Videos
Safety
LATCH (Lower Anchors and Tethers for CHildren) (20201116)

BLIS with Cross-traffic Alert (20210113)

Forward Sensing System (20210113)

Access
Phone as a Key with Walk Away Locking (20201116 -- coming soon)

MyKey for Enforcing Some Good Driving Habits (20210113)

E-Latch Door System and 12V Battery Access (20201014)

Hands-free liftgate (20210113)

Power Liftgate Obstacle Detection (20201116)

SecuriCode Keyless Entry Keypad (20210113)

Universal Garage Door Opener: HomeLink (20201116)

Universal Garage Door Opener: HomeLink for Genie Intellicode (20201116)

Universal Garage Door Opener: HomeLink for Genie Intellicode 2 (20201116)

Driving
Adjusting Tilt/Telescoping Steering Column (20201116)

Windshield Wiper - Courtesy Wipe (20201116)

Driving Experiences & One-Pedal Driving (20201013)

Active Park Assist 2.0 for Parallel and Perpendicular Parking (20200729)

Connected Navigation and Natural Voice Activation (20201009)

Heated Mirrors (20210113)

Heated Steering Wheel (20210113)

Electric Parking Brake (20210113)

Intelligent 3-Blink Turn Signal (20210113)

Adaptive Cruise Control with Stop and Go and Lane-Centering Assist (20210113)

Tire Mobility Kit (20210113)

Personalization, infotainment, settings
4-Way Adjustable Head Restraint (20201116)

Manual Passenger Seat Adjustment (20201116)

Power Seat Adjustment (20201116)

Memory Seats (20201116)

SYNC 4/4A Overview (20201221)

SYNC 4A Personalization (20201012)

Remote Vehicle Setup (20200904)

Climate controls, dual-zone (20210113)

Charging
Charging Basics (20200922)

At Home Charging (20200924)

Charging On the Go (20200923)

Maintenance
Over the Air Updates (20201002)


Apps
FordPass Android, Apple

Ford Charge Station Setup Android, Apple

SYNC AppLink

Ford+Alexa Android, Apple


Accessories
Ford Connected Charge Station

Accessories

Parts (be sure to also check w/ your dealer's parts department!)

 

[Kamuelaflyer]

This is a Wiki post, which means you can bookmark it and come back later to get links to the latest available owner-guidance videos and manuals from Ford. It also means you can help maintain this post.

When possible, dates are included next to each post in YYYYMMDD format. Knowing when information was published will help determine its relevance, as things may change.

20201009: Knowing Your Mustang Mach-E: Connected Navigation
20201002: Knowing Your Mustang Mach-E: Over the Air Updates
20200924: Charging Basics: How to Charge Your Mustang Mach-E at Home
20200923: Charging Basics: How to Charge Your Mustang Mach-E on the Go
20200922: Charging Basics: How to Charge Your Mustang Mach-E
20200904: Mustang Mach-E: Remote Vehicle Setup
20200729: Active Park Assist 2.0 for Parallel and Perpendicular Parking

Thanks @macchiaz-o . This far handier than relying on memory or "where did I bookmark that?"

 

[macchiaz-o]

Not yet. A bunch of us car nerds will be reading the entire manual once it's available.

 

[hybrid2bev]

Added a couple new ones added today and yesterday

 

[hybrid2bev]

E-Latch added today.

 

[Kamuelaflyer]

E-Latch added today.

The jumper cable question finally answered! Good find.

 

[ChasingCoral]

The jumper cable question finally answered! Good find.

Interesting. I thought that was the tow hook panel. Is there a tow rod and a pair of electrodes in there? That doesn't seem very safe.

 

[Davedough]

Interesting. I thought that was the tow hook panel. Is there a tow rod and a pair of electrodes in there? That doesn't seem very safe.

That brings up another question. I too would have thought that panel was for a tow hook. Since it is not, I'm at a loss as to where an alternate location might be for front mounted license plates. In my state, they're required, but (as on my current vehicle) I use a tow hook license plate mount so as not to have to drill into the front fascia with a plate bracket. Do we know yet how Ford has addressed front plates? I don't want to destroy the beautiful front end

 

[KAustin]

That brings up another question. I too would have thought that panel was for a tow hook. Since it is not, I'm at a loss as to where an alternate location might be for front mounted license plates. In my state, they're required, but (as on my current vehicle) I use a tow hook license plate mount so as not to have to drill into the front fascia with a plate bracket. Do we know yet how Ford has addressed front plates? I don't want to destroy the beautiful front end

I would like an alternative mount, as well.

 

[ChasingCoral]

That brings up another question. I too would have thought that panel was for a tow hook. Since it is not, I'm at a loss as to where an alternate location might be for front mounted license plates. In my state, they're required, but (as on my current vehicle) I use a tow hook license plate mount so as not to have to drill into the front fascia with a plate bracket. Do we know yet how Ford has addressed front plates? I don't want to destroy the beautiful front end

We've seen plenty of pictures of Ford's solution, which requires holes in the front fascia. My approach was the tow hook solution, too. That's discussed in
https://www.macheforum.com/site/threads/what-are-peoples-plans-for-front-license-plates.1295/

 

[JBB_JD]

Interesting. I thought that was the tow hook panel. Is there a tow rod and a pair of electrodes in there? That doesn't seem very safe.

Metal tow rod and electrodes in the same panel, what could possibly go wrong?

 

[digdug52]

Interesting. I thought that was the tow hook panel. Is there a tow rod and a pair of electrodes in there? That doesn't seem very safe.

On my Model 3, It is both a tow hook panel and a small connection for 9V batter that will allow the frunk to open for access to the 12V battery for jumping / replacement.

 

[JellyBelly]

This is a Wiki post, which means you can bookmark it and come back later to get links to the latest available owner-guidance videos and manuals from Ford. It also means you can help maintain this post.

When possible, dates are included next to each post in YYYYMMDD format. Knowing when information was published will help determine its relevance, as things may change.

(page exists, but not yet populated with information): 2021 Mustang Mach-E owner manual, warranty, and other information
20201014: Knowing Your Mustang Mach-E: E-Latch Door System
20201013: Knowing Your Mustang Mach-E: Driving Experiences & One-Pedal Driving
20201012: SYNC 4A Personalization
20201009: Knowing Your Mustang Mach-E: Connected Navigation
20201002: Knowing Your Mustang Mach-E: Over the Air Updates
20200924: Charging Basics: How to Charge Your Mustang Mach-E at Home
20200923: Charging Basics: How to Charge Your Mustang Mach-E on the Go
20200922: Charging Basics: How to Charge Your Mustang Mach-E
20200904: Mustang Mach-E: Remote Vehicle Setup
20200729: Active Park Assist 2.0 for Parallel and Perpendicular Parking

Thanks very much - this will be very useful.

 

[macchiaz-o]

I've added several more links, and attempted to reformat for readability.