Mach-E Security Threat Break In

[JoeDimwit]

My understanding, which could be wrong, is that the doors unlatch/open from the inside via purely mechanical linkage similar to every other car ford has built for mass production in the last 60+ years. This means they didn’t need a hidden emergency release (like brand ”T” does), but it also leaves them vulnerable to “slim Jim“ attack.

If it were me, I would look at the windows near the weatherstripping for scratches. Other than that, I would look closely at the paint between the door and the car body in the areas someone would try to slip a coat hanger in to catch the door latch. I’d also look on the undersides of the door latches inside the car to see if there are ant tool marks on them.

finally, I’d reach out to Ford on twitter and ask why a vehicle with this many cameras can’t use them to record activity around the vehicle while it is parked and locked.

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[jdmrc93]

I've had a couple occurrences of my car unlocking with a door button press, despite me not having my phone or keyfob on me. The door would open and the instrument screen would show something like "start vehicle or alarm will sound". Then the alarm would then go off and I'd have to go get my key.

I'm not surprised about this post. Kind of ironic, since when I WANT IT TO UNLOCK, it quite often doesn't.

 

[Motomax]

In my experience people rarely use the coat hanger anymore. They either destroy the lock cylinder (had a rash of charger/300 break-ins and the only visible damage was a small dent on the lock cylinder) or smash the window (especially common if you have a barcode in the window because that usually indicates a rental car). Relay attacks are pretty common in residential areas.
My coworker did catch video of thieves breaking into his car and neighbors cars using an electronic device didn’t sound like a relay device and he said his door locks and remote were acting up following the day- couldn’t find anything online on a RF brute force device so not sure what that was.
It’s also possible the doors just didn’t lock, which would be my guess. I have a wonky door lock on my other car that doesn’t always lock, if you open it when “locked” the alarm goes off. The Mach e is probably locked electronically instead (not sure) so that would be a software bug if this were the case.

 

[BMT1071]

Yesterday, somebody bypassed the security and was able to unlock the door of my Mach-E. I was alerted by my cell phone, no damage to the car, but they were able to secure entry and steal my gym bag.
When I got to the car within 10 minutes of the alert the car was flashing and alarm was going.
How did they do that?
Is there a flaw in the security? HELP!!!

Did this happen near a place that has cameras that might be willing to share the footage with you? Might eliminate at least some of the guesswork going on here.

 

[FCCinAZ]

Maybe the thief was hiding in your trunk concealed by the luggage cover the whole time and the alarm went off as he exited

 

[GABAR]

Perhaps an ex GF.
Sounds fishy to me.

 

[zvez]

I find this confusing. If the alarm went off, by definition wouldn't have been some sort of mechanical intrusion, ie slim jim or such. If they had unlocked the car with code or such, the alarm wouldn't have triggered.

 

[Davedough]

I’m sorry this happened to you, I really am. It sucks to feel violated like that. I can only hope that the thief only made away with some nasty sweaty gym underwear and nothing of any real substance

 

[Motomax]

I find this confusing. If the alarm went off, by definition wouldn't have been some sort of mechanical intrusion, ie slim jim or such. If they had unlocked the car with code or such, the alarm wouldn't have triggered.

unless the door failed to locked in the first place. The alarm would go off with an open door signal.

 

[Shayne]

Maybe the thief was hiding in your trunk concealed by the luggage cover the whole time and the alarm went off as he exited

I am betting they had been eyeing those workout shoes for awhile and so they determined the stole away heist would work perfectly. They knew when there would be clean gym clothes in the bag and picked that day for the shoe heist. It all went like clockwork until the exit.

 

[Gimme_my_MME]

Just remember when you report this to your insurance that your keep all your gold bullion in the bag

 

[Crilly]

Come on, check the gym for the bag. Look under the front seat.

 

[JoeDimwit]

unless the door failed to locked in the first place. The alarm would go off with an open door signal.

Theoretically possible, It that’s kinds like hearing hoof beats and assuming a zebra. I mean, it’s also possible that someone was using their FordPass to unlock their 2020 Explorer, and the Ford servers screwed up and unlocked the OP’s Mach-E.

 

[EVTRAVEL]

Yesterday, somebody bypassed the security and was able to unlock the door of my Mach-E. I was alerted by my cell phone, no damage to the car, but they were able to secure entry and steal my gym bag.
When I got to the car within 10 minutes of the alert the car was flashing and alarm was going.
How did they do that?
Is there a flaw in the security? HELP!!!

My Mach E should be here the first of November but this has been a concern of Mach E as there is no lockable storage that you can secure anything as small as coins or passports. Unlike any Tesla that has glove box that locks and a security system. Sorry this happened. I am interested in knowing how it happened too. Some responses are not helping to find the reason.

 

[Motomax]

Theoretically possible, It that’s kinds like hearing hoof beats and assuming a zebra. I mean, it’s also possible that someone was using their FordPass to unlock their 2020 Explorer, and the Ford servers screwed up and unlocked the OP’s Mach-E.

It’s a lot more probable than you might think. There are other people on here who have reported this behavior. There seems to be a few different bugs with the security system. With conventional mechanical locks there’s feedback to tell the car whether or not the door actually locked. Im not sure how the mach e locks the doors but let’s assume there’s no mechanical parts to fail and it’s all software. How many bugs have people reported with door locks not acting how they should? That said, I’m pretty sure the safety regulations require actual locking latches for crash safety so that would make me believe there’s a mechanical aspect of locking the doors as well and the VW in my driveway tells me those don’t always work ?

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