Mach-E Security Threat Break In

[GoGoGadgetMachE]

Maybe we can all pretend that the OP left their gym bag well hidden, and someone opened the car door, looked around, then stole their bag. The interesting question here about the Mach e is why does the door open when the vehicle is locked but no key is detected? I have had the exact same thing happen in my garage. I wanted to test PaaK, so I checked to make sure the vehicle was properly locked by pressing the door open button (Ford Pass app was disabled, no PaaK working on it). To my surprise, the door opened and the vehicle began to beep. It may have said something about no key detected on the display, but I can't quite recall. After a few seconds the alarm started going off. My physical fob was in the house and may have been close enough to be detected, but why would there be a "close enough to open the door, but not close enough to disable the alarm" setting?

your issue may not be the same issue. yours sounds like the known "incorrect alarm" bug:

(1) SSM 49676 - Alarm Activates When Unlocked Door Opened - Driver Door Does Not Unlock/Open - Door Activation Switch Not Lighting Up | Ford Mustang Mach-E Forum - MachEforum.com

the alarm is delayed with warning beeps as you describe.

@Bsales 's description doesn't match this as I read it.

but

I had posted a reply that I deleted that was "here's two ways someone could have unlocked your car", the more likely of which was:

Radio Attack Lets Hackers Steal Cars With Just $20 Worth of Gear | WIRED

it's possible now that I think about it a little that, plus the alarm bug, were involved here. ?

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[Kamuelaflyer]

The fact that the alarm was going off suggests to me that a mechanical entry technique was used. Those “skilled” in that could do that rather quickly. There is not much you can do about that to be honest.

Sorry this happened @Bsales.

 

[Bsales]

Maybe we can all pretend that the OP left their gym bag well hidden, and someone opened the car door, looked around, then stole their bag. The interesting question here about the Mach e is why does the door open when the vehicle is locked but no key is detected? I have had the exact same thing happen in my garage. I wanted to test PaaK, so I checked to make sure the vehicle was properly locked by pressing the door open button (Ford Pass app was disabled, no PaaK working on it). To my surprise, the door opened and the vehicle began to beep. It may have said something about no key detected on the display, but I can't quite recall. After a few seconds the alarm started going off. My physical fob was in the house and may have been close enough to be detected, but why would there be a "close enough to open the door, but not close enough to disable the alarm" setting?

**YES you are correct the bag was on the floor behind the drivers seat and is black in Color and back windows are tinted so not visible. So yes how did they open the door???

 

[RickMachE]

Maybe we can all pretend that the OP left their gym bag well hidden, and someone opened the car door, looked around, then stole their bag. The interesting question here about the Mach e is why does the door open when the vehicle is locked but no key is detected? I have had the exact same thing happen in my garage. I wanted to test PaaK, so I checked to make sure the vehicle was properly locked by pressing the door open button (Ford Pass app was disabled, no PaaK working on it). To my surprise, the door opened and the vehicle began to beep. It may have said something about no key detected on the display, but I can't quite recall. After a few seconds the alarm started going off. My physical fob was in the house and may have been close enough to be detected, but why would there be a "close enough to open the door, but not close enough to disable the alarm" setting?

Test again.

Put Fob in refrigerator.
Turn Bluetooth on phone OFF.
Lock car with button, close door.
Door will not open.

The Mach-E does not let the door be opened unless it detects either PAAK or the FOB.

In the OP's case, there is nothing nefarious going on. The car alarm went off as it should when someone gained entry via physical means. Period.

 

[ARK]

Sorry to hear this, does it tell you which door was opened specifically (I don’t use SecuriAlert)? Any damage to that door that may show a forced entry?

 

[macchiaz-o]

**YES you are correct the bag was on the floor behind the drivers seat and is black in Color and back windows are tinted so not visible. So yes how did they open the door???

You may be encountering this bug:

https://www.macheforum.com/site/threads/does-my-car-think-my-workplace-is-safe.10402/

I'm pretty sure this has happened to me a few times... So I either lock with 7-8 and 9-0, or I look back to see if the mirrors have folded. (They fold at the same time as the door locking.)

As an Android phone user, I have never gotten the notification about Walk Away Locking. That seems to be iPhone only. So it's impossible to say we're experiencing the same thing, but it sure seems like it.

 

[Bsales]

Sorry to hear this, does it tell you which door was opened specifically (I don’t use SecuriAlert)? Any damage to that door that may show a forced entry?

I don’t recall it saying a specific door and thankfully no physical damage

 

[JohnnyForensic]

With an alarm going off upon return, OP didn’t leave it unlocked, walk-away lock did not fail, nobody guessed the door code, and there was no pressing of fobs or buttons on FordPass to unlock, because unlocked would mean a disabled alarm.

If the alarm was going off, it was forced open. Maybe someone used Munro’s tear down video of the door to build a tool that would shimmy down the window to catch the pull cable at the right place. It has to be a physical defeat of the door lock and opening mechanism (because even just getting it unlocked forcibly doesn’t tell the opener buttons to enable to open the door).

If someone wants in, they’ll find a way, unfortunately. Just glad it wasn’t by smashing OP’s window.

 

[ARK]

I don’t recall it saying a specific door and thankfully no physical damage

That’s good no damage to the car.

The one other possibility that comes to mind would be if one of your doors wasn’t fully closed, just sitting ajar against the car. I believe in this situation, the alarm might trigger and it wouldn’t be anything more than the thief noticing an ajar door and pulling it open.

 

[BMT1071]

You may be encountering this bug:

https://www.macheforum.com/site/threads/does-my-car-think-my-workplace-is-safe.10402/

I'm pretty sure this has happened to me a few times... So I either lock with 7-8 and 9-0, or I look back to see if the mirrors have folded. (They fold at the same time as the door locking.)

As an Android phone user, I have never gotten the notification about Walk Away Locking. That seems to be iPhone only. So it's impossible to say we're experiencing the same thing, but it sure seems like it.

I get the notification on my Samsung Galaxy Note 8. It also appears on my Galaxy watch. Do you have it turned off in app settings?

 

[RickMachE]

Walk away notification works fine on our Google Pixel 4a phones.

 

[macchiaz-o]

I get the notification on my Samsung Galaxy Note 8. It also appears on my Galaxy watch. Do you have it turned off in app settings?

Walk away notification works fine on our Google Pixel 4a phones.

Hmm. Yes it is on. I've turned it off and back on just now in case that busts it loose.

 

[Shayne]

You may be encountering this bug:

https://www.macheforum.com/site/threads/does-my-car-think-my-workplace-is-safe.10402/

I'm pretty sure this has happened to me a few times... So I either lock with 7-8 and 9-0, or I look back to see if the mirrors have folded. (They fold at the same time as the door locking.)

As an Android phone user, I have never gotten the notification about Walk Away Locking. That seems to be iPhone only. So it's impossible to say we're experiencing the same thing, but it sure seems like it.

Mirrors are the only visual thing to tell you it is locked after time. With no physical up and down lock buttons on the doors you have to trust something.

Was it unlocked when they got back mirrors in or out?

You would think you may see something on the outside lower rubber of one of the windows?

With an alarm going off upon return, OP didn’t leave it unlocked, walk-away lock did not fail, nobody guessed the door code, and there was no pressing of fobs or buttons on FordPass to unlock, because unlocked would mean a disabled alarm.

So if it is unlocked and there is no key detected when someone tries to get in the alarm will not go off? That seems strange with my 10 year old truck you need a chip near.

 

[BDC]

Test again.

Put Fob in refrigerator.
Turn Bluetooth on phone OFF.
Lock car with button, close door.
Door will not open.

The Mach-E does not let the door be opened unless it detects either PAAK or the FOB.

In the OP's case, there is nothing nefarious going on. The car alarm went off as it should when someone gained entry via physical means. Period.

I did try it just now, and it did not let me open the door. That said, this also doesn't sound like the known SSM - the door opened even though it was locked, then the alarm went off. So either it saw the key and didn't disable the alarm, or it didn't see the key and let me open the door.

 

[JohnnyForensic]

Mirrors are the only visual thing to tell you it is locked after time. With no physical up and down lock buttons on the doors you have to trust something.

Was it unlocked when they got back mirrors in or out?

You would think you may see something on the outside lower rubber of one of the windows?


So if it is unlocked and there is no key detected when someone tries to get in the alarm will not go off? That seems strange with my 10 year old truck you need a chip near.

If it’s unlocked? It shouldn’t. It probably still needs the fob to enable the push button to open the door, but if someone were inside it and it was unlocked, they could open the interior handle without the alarm going off.

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