Order status page - confusing updates

Jimrpa

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Even though I have the email from Ford with a production week (1/18/21), the status dashboard shows “in production” but the “week of” field is blank. And FordPass still doesn’t show a picture of my Mustang Mach E, even though it grudgingly has finally acknowledged my VIN is a Mustang Mach E, not an Edge!
 

JellyBelly

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Even though I have the email from Ford with a production week (1/18/21), the status dashboard shows “in production” but the “week of” field is blank. And FordPass still doesn’t show a picture of my Mustang Mach E, even though it grudgingly has finally acknowledged my VIN is a Mustang Mach E, not an Edge!
The date being blank has been reported here - attributed sometimes to browser issues
 
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GoGoGadgetMachE

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And don't even ask what'll happen to your car if you use Firefox! ?
don't go there on a BEV forum ? (*)

(*) yes, this is a hot ? take (**)

(**) I tried to resist this (***) but couldn't stop myself

(***) not very hard if I'm being completely honest
 


kdryden99

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The canadian site is also having issues. I mentioned already the calculator was wrong. And im also missing tool tips
 

GoGoGadgetMachE

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The canadian site is also having issues. I mentioned already the calculator was wrong. And im also missing tool tips
I may have lost this being mentioned earlier in the thread but the US tooltips literally have the word "tooltip" in them ?
 
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I may have lost this being mentioned earlier in the thread but the US tooltips literally have the word "tooltip" in them ?
Lol yup, I had to take a screenshot of that earlier in the thread. That killed me
 

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Even though I have the email from Ford with a production week (1/18/21), the status dashboard shows “in production” but the “week of” field is blank. And FordPass still doesn’t show a picture of my Mustang Mach E, even though it grudgingly has finally acknowledged my VIN is a Mustang Mach E, not an Edge!
Same here
 

eltonlin

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The date being blank has been reported here - attributed sometimes to browser issues
Using Chrome solves the issue , though due to Javascript, the date displayed will be a Sunday (vs the actual Monday).
 

VegStang

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You can also use a more privacy-focused browser based on Chrome like Epic.
 

Drewlectric

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Mine as of today - It would've been nice if Step 3 is also green check box

But with the lack of the green check box, my imagination goes
--built was supposed to start last week.
--but since its a long weekend everyone took off
--They came back Monday and now trying to figure out where to start
--one guy/girl picked up the note pad(or tablet)... Oh, we forgot this guys VIN, let's start
--wait, now we have to postpone all production by one week
--Inform the web team to make changes/edit to the website
--Web Team: let's confuse the customers a little bit by playing with green check boxes



Ford Mustang Mach-E Order status page - confusing updates 1606771610766
 

methorian

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Seems like the Ford reservations page is down again this morning.
 

SimS

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Seems like the Ford reservations page is down again this morning.
I hope this team is not in charge of the OTA software system. I'm envisioning Mach E's languishing in garages all across the USA. I'm also thinking about upgrading my AAA membership to "Unlimited Towing".

SimS
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