Serramonte Ford Mach-E Specialist Here

Reign of Ravens

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Gloff

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When online ordering for new Mach-E will resume?
We're not sure yet, but the tentative date that's been kicked around is indeed 8/15. We don't have an official confirmation though.
 

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I see. I see you ordered last year have you gotten your car yet?
No. Supposedly in production, hoping to have it within the next three months.
 


RedDragon

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@Gloff - is it possible for a dealer to pull up an order sheet from a previous date? Specifically, I have a 12/6 order (pre-increase) and my dealer never sent me an order sheet. If I asked for an order sheet that was "historical" to my order date, would a dealer be able to produce it? I'm interested in getting my order sheet that reflects the pre-price increase numbers for my order.

Thanks
 

MachKet

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@Gloff - is it possible for a dealer to pull up an order sheet from a previous date? Specifically, I have a 12/6 order (pre-increase) and my dealer never sent me an order sheet. If I asked for an order sheet that was "historical" to my order date, would a dealer be able to produce it? I'm interested in getting my order sheet that reflects the pre-price increase numbers for my order.

Thanks
Yes that is an easy pull
 
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Gloff

Gloff

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@Gloff - is it possible for a dealer to pull up an order sheet from a previous date? Specifically, I have a 12/6 order (pre-increase) and my dealer never sent me an order sheet. If I asked for an order sheet that was "historical" to my order date, would a dealer be able to produce it? I'm interested in getting my order sheet that reflects the pre-price increase numbers for my order.

Thanks
We can't pull the order sheet unless it was physically saved, but it is possible for us to pull all the DORAs now. Your dealer should be able to pull the DORA from that date.
 

RedDragon

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We can't pull the order sheet unless it was physically saved, but it is possible for us to pull all the DORAs now. Your dealer should be able to pull the DORA from that date.
ok thanks. One more question. My window sticker came with a "premium regional discount" of $2,000 (im in NJ). Im assuming this discount, along with the price pre the December 8th increase, would BOTH be on the DORA associated with the date of my 12/6 order, correct?
 
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Gloff

Gloff

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ok thanks. One more question. My window sticker came with a "premium regional discount" of $2,000 (im in NJ). Im assuming this discount, along with the price pre the December 8th increase, would BOTH be on the DORA associated with the date of my 12/6 order, correct?
I don't actually know. I'd have to look at a DORA on a car we know has a regional discount to see if it's on there.
 

RedDragon

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I don't actually know. I'd have to look at a DORA on a car we know has a regional discount to see if it's on there.
If I PM'd you my VIN and order number, could you pull up my DORA from the order date?
 

yamaken1117

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Hey Mach-E Community!

My name is Sean McLaughlin.

I'm the Mach-E, Lightning, and Bronco Specialist here at the store. Most of my forum time has been spent on Bronco6G, but I've also been on here passively for a while. Wanted to jump in to give our customers (and other Mach-E Customers) another resource. Feel free to ask any questions about the process (which most of you know already), our store, or anything Mach-E (and Lightning!) My direct email at the store for EV related items is [email protected], you can always reach out there as well if you want an order update or have questions!
Nice to see you here Sean!
Just booked an appointment for my 2022 Mach-e GT PE at Serramonte Ford in March. I was impressed the Mach-e service appointment is fully booked for 3 weeks!
I started to hear noise when I turn steering wheel or going over speed bump - something similar to what we used to say front control arm bushing. If that's the case, do you think it's covered by bumper-to-bumper warranty? The advisor told me a lot of things are not covered by that...
Ken
 

DugthePug Dad

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His last post was September 2022.

I doubt he’s still around but I could be wrong…
 

Aza

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His last post was September 2022.

I doubt he’s still around but I could be wrong…
I clicked on his avatar and it says he was last seen this past Sunday, so it looks like he’s still around.
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