UK Customers

[Dunc999]

A bit of hopefully useful info - I have now used the Gridserve chargers at Cherwell Valley services on the M40 J10 twice, they have a couple of old ones and a bank of about 6 350KW new ones. Not the cheapest (69p), but they are really good and quick. Today was running at 95kwh, I got 23% in the 11 minutes it to me to wander in for a wee and grab a coffee, which was all I needed to get home. I got 115kwh last time too! Plus the added bonus I can use my company AllStar card on them as well.

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[nataliej]

If the amount of charge requested is more than the car will accept in the time period set then it will start charging as soon as you plug it in.

Ah, this now makes sense. When I limit the max charge it shows "Waiting to charge" in the app.

It's trying to be a bit too clever though. Sometimes I don't need the car to reach a certain point, I just want to charge between the hours when the electricity is cheap. e.g. reach 90% by charging for fours hours tonight, four hours tomorrow and then a few more hours the night after.

My new problem now is that it doesn't seem to register the change to the max charge level. Last night I changed the max charge from 50% to 60% but I woke up this morning to find it had only charged to 50%. Hmm!

 

[Teslaeata]

It’s a pretty hard email trail to make any sense of, and it’s littered with the same factually incorrect responses from Ford that we have gotten so used to ? (how do they manage to get it so wrong?)

@Oldlawman - you left your vehicle VIN number on the email screenshot so I took the liberty of doing what Ford customer services are incapable of doing and looked up to see what dealership software updates have been applied to your vehicle since it was built - the answer is none. The good(ish) news is you are running on a relatively new factory build and are running SYNC Version 22082 right now.

If you want to delve deeper feel free to send me a direct message and I’ll do what I can to help.

A bit of hopefully useful info - I have now used the Gridserve chargers at Cherwell Valley services on the M40 J10 twice, they have a couple of old ones and a bank of about 6 350KW new ones. Not the cheapest (69p), but they are really good and quick. Today was running at 95kwh, I got 23% in the 11 minutes it to me to wander in for a wee and grab a coffee, which was all I needed to get home. I got 115kwh last time too! Plus the added bonus I can use my company AllStar card on them as well.

Have you tried them thar Instavolts at Stroud Park up the M40, there’s about 30 of ‘em, more charge points than you can shake a stick at!!

 

[Spacey]

Jamie and the guys are great there, no problem driving onto ramp with OPD switched on, rear tyres renewed with Contis couple of thousand miles ago by Alignment Svcs, fronts barely half worn at last check. I don’t experience road noise problems. They did report that the biggest fattest Tesla X (is it? I don’t really follow/care about the Tesla range) we’re too big for conventional ramps. Got some bodywork booked for this week or it could be next at Impact Nottm to tidy up the ‘Stang a little.

Had to search as remembered something about Nottingham Alignment Services in the UK part of the forum. Rang up and requested 4 wheel alignment as my steering wheel is slightly off to the right when driving in a straight line. (Some big potholes in a National Trust car park on the Isle of Wight and no way of avoiding them. Only doing about 5 MPH).

If the thrust angle is changed the cameras have to be re-aligned which they said they can't do. Looks like I'm going to be price gouged at my Ford dealer. I've used Nottingham before for all of my other cars.

 

[Teslaeata]

Had to search as remembered something about Nottingham Alignment Services in the UK part of the forum. Rang up and requested 4 wheel alignment as my steering wheel is slightly off to the right when driving in a straight line. (Some big potholes in a National Trust car park on the Isle of Wight and no way of avoiding them. Only doing about 5 MPH).

If the thrust angle is changed the cameras have to be re-aligned which they said they can't do. Looks like I'm going to be price gouged at my Ford dealer. I've used Nottingham before for all of my other cars.

Tried somebody like Autowindscreens?

When changing screens they have to re-calibrate ADAS so are equipped to do so, may be cheaper than Ford dealers who only use people like this to change their screens anyway.

They were probably the people who were doing all the screen recalls, they did mine when it went into Ford and are likely to be cheaper than a dealer.

On the other hand, thinking logically, if your ADAS was correctly calibrated before your wheel alignment was knocked out of true and probably Roy who’s amazing at Nottm Alignmement put it right again, there’s probably no need to re-calibrate ADAS because the ADAS wouldn’t be affected by wheel alignment being knocked out of true and then adjusted back into spec where the ADAS was calibrated to in the first place.

 

[Spacey]

Tried somebody like Autowindscreens?

When changing screens they have to re-calibrate ADAS so are equipped to do so, may be cheaper than Ford dealers who only use people like this to change their screens anyway.

They were probably the people who were doing all the screen recalls, they did mine when it went into Ford and are likely to be cheaper than a dealer.

On the other hand, thinking logically, if your ADAS was correctly calibrated before your wheel alignment was knocked out of true and probably Roy who’s amazing at Nottm Alignmement put it right again, there’s probably no need to re-calibrate ADAS because the ADAS wouldn’t be affected by wheel alignment being knocked out of true and then adjusted back into spec where the ADAS was calibrated to in the first place.

Hi Teslaeater

When I rang Nottingham Alignment Services as soon as I said what car I had they said they couldn't do any re-alignment due to changing the thrust angle and not having the facility to recalibrate cameras. So I took it as a definite no. Perhaps they've had returning customers with problems so now don't take on the work? I don't know who actually answered the 'phone.

My first service is due in August so I'll have to see what the dealer says.

 

[Wonky_Donkey]

After Apple’s unveiling of the developer build of iOS17 yesterday I thought it would be interesting to see if there were any unannounced changes under the hood for CarPlay.

So far I’ve discovered just one, and that’s an enhancement to the EV routing function when planning a trip using Apple Maps. In iOS17 Beta 1 it will now ask you to enter your preference of charging networks to use when route planning (see screenshots below). Previously it would select any random charger it found on route, and some of those were provided by networks I’d never heard of before.

I know that EV routing in CarPlay is an emotive subject as there seems to be a bit of inconsistency in who can and can’t get it to work. Ford UK‘s “help” team seem confused about it’s availability often saying they’re still waiting for Apple to activate the function in the UK despite it being available for over a year.

All that aside I thought I’d highlight a glimpse of future improvements for those that can/do use it.

Routing now sticking more well known charge networks….

 

[Teslaeata]

Hi Teslaeater

When I rang Nottingham Alignment Services as soon as I said what car I had they said they couldn't do any re-alignment due to changing the thrust angle and not having the facility to recalibrate cameras. So I took it as a definite no. Perhaps they've had returning customers with problems so now don't take on the work? I don't know who actually answered the 'phone.

My first service is due in August so I'll have to see what the dealer says.

Rear toe, which if out of spec, is probably what is causing misaligned thrust angle; toe/tracking is adjustable on our cars and so is rear camber angles.

If it were mine I’d get it in my garage, drop my wheel alignment gauges on it which Jamie always pulls my leg about being a toy ? and make some adjustments.

Manufacturer’s specs attached for ER RWD for info (I have others).

I’d be happy with ADAS configuration if adjusting geometry only returned it to manufacturer’s specification which is to where the ADAS was calibrated to initially.

If thrust angle is out, rear toe/tracking is probably the cause so premature and uneven rear tyre wear is a real risk whilst you’re driving it around in that condition.

One other thing is that KwikFit, who fitted my tyres only because I needed them in a hell-fire hurry and couldn’t wait for Nottm Al sadly, measured my wheel alignment and could carry out adjustments if Nottm Al can’t be persuaded make the adjustments and ignore ADAS. Daybrook Kwikfit were really impressive, though, I must say in fairness them.

 

[CloverRover]

After Apple’s unveiling of the developer build of iOS17 yesterday I thought it would be interesting to see if there were any unannounced changes under the hood for CarPlay.

So far I’ve discovered just one, and that’s an enhancement to the EV routing function when planning a trip using Apple Maps. In iOS17 Beta 1 it will now ask you to enter your preference of charging networks to use when route planning (see screenshots below). Previously it would select any random charger it found on route, and some of those were provided by networks I’d never heard of before.

I know that EV routing in CarPlay is an emotive subject as there seems to be a bit of inconsistency in who can and can’t get it to work. Ford UK‘s “help” team seem confused about it’s availability often saying they’re still waiting for Apple to activate the function in the UK despite it being available for over a year.

All that aside I thought I’d highlight a glimpse of future improvements for those that can/do use it.

Routing now sticking more well known charge networks….

Is there an android equivalent to this app? Google maps don't seem to do it neither does waze

 

[Dermot Vermin]

Have 3 stone chips in my screen that have now grown into 3 very large cracks.... have to use Autoglass through work, first appointment is the 22nd of June... lucky I can still drive it as I'd be back in the Kia Sportage hire car, although I did very nicely out of that thanks to Ford!!

 

[Wonky_Donkey]

Is there an android equivalent to this app? Google maps don't seem to do it neither does waze

So, at present, I don’t believe there is an equal alternative for Android Auto users.

The functionality that is used in Apple CarPlay for its EV Routing is a direct integration with the car that was developed by a partnership between Ford and Apple where the current HV battery level is fed in real time to the iPhone. Even on those devices it only works with Apple Maps and not with any other CarPlay compatible navigation tools.

 

[Spacey]

Rear toe, which if out of spec, is probably what is causing misaligned thrust angle; toe/tracking is adjustable on our cars and so is rear camber angles.

If it were mine I’d get it in my garage, drop my wheel alignment gauges on it which Jamie always pulls my leg about being a toy ? and make some adjustments.

Manufacturer’s specs attached for ER RWD for info (I have others).

I’d be happy with ADAS configuration if adjusting geometry only returned it to manufacturer’s specification which is to where the ADAS was calibrated to initially.

If thrust angle is out, rear toe/tracking is probably the cause so premature and uneven rear tyre wear is a real risk whilst you’re driving it around in that condition.

One other thing is that KwikFit, who fitted my tyres only because I needed them in a hell-fire hurry and couldn’t wait for Nottm Al sadly, measured my wheel alignment and could carry out adjustments if Nottm Al can’t be persuaded make the adjustments and ignore ADAS. Daybrook Kwikfit were really impressive, though, I must say in fairness them.

Really helpful thank you. FYI I have the AWD extended range version if you have the data sheet for that? I've checked the tyre treads for depth and all are equal over the tyre width except for the front offside which has 1mm more wear on the outer edge. Tyres are 5mm at the rear and 6 mm at the front which I presume is O.K. as the rear motor is in use more than the front motor (I presume) with spirited acceleration. This is at 15,000 miles.

 

[Teslaeata]

Have 3 stone chips in my screen that have now grown into 3 very large cracks.... have to use Autoglass through work, first appointment is the 22nd of June... lucky I can still drive it as I'd be back in the Kia Sportage hire car, although I did very nicely out of that thanks to Ford!!

Feel your pain, DV!

I have 3 chips, one huge, in my second screen!

Massive stone wrecked first over Spaghetti one day but Ford paid for new screen under warranty as it was the time of the dodgy screen & pano roof recalls, so did well out of a Ford there.

Chipped screens an occupational hazard of driving high mileages, I’m afraid.

How’s your mileage coming along, DV?

Mine’s c58,500.

Sent ‘Stangy in for service yesterday just before it’s out of its 60k warranty with a list to check out so there’s a line in the sand in case failures occur in those areas outside the warranty period, and to get some work done under warranty.

Whining from transmission for one.

Deteriorated puddle light lenses another.

Swishing noise from cooling system on initial startup in morning.

Defective brakes; been driving around for c1,500 miles with defective brakes (what could possibly go wrong there?) during which time left rear park brake no longer applied itself, Ford now have car, got park brake to apply and could not release it to get it off their ramp, you couldn’t write this stuff!

They’re great down there at Sandicliffe and Anj on their service desk is a diamond looking after me and keeping me updated.

Got a nobby little Fiesta on loan which is just fine but won’t be hauling my tools to Glasgow or somewhere in that little badger!

Hoping Stangy is back tomorrow ready for a trip out on a jolly watching staged collisions Thursday up in Derbyshire.

The goodwill from that £3k Ford gave me when Bozo the clown Johnson robbed me of my EV grant still lasts so I’m not complaining.

Keep enjoying the ‘Stang!

 

[Teslaeata]

Really helpful thank you. FYI I have the AWD extended range version if you have the data sheet for that? I've checked the tyre treads for depth and all are equal over the tyre width except for the front offside which has 1mm more wear on the outer edge. Tyres are 5mm at the rear and 6 mm at the front which I presume is O.K. as the rear motor is in use more than the front motor (I presume) with spirited acceleration. This is at 15,000 miles.

Specs are all the same according to Manufacturer’s specifications published on Autodata.

 

[Ru55]

Hi All

I have recently taken delivery of my Mach E and loving it so far. I have been lurking for a week or so extracting lots of good info, so thank you all.

I have a question which I haven't been able to find an answer to and I am hoping you guys maybe able to help, apologies if they have been asked before and I have missed it.

I didn't receive my factory code (for the door panel) when I got my car (second hand) I have gone back to the dealer and they are trying to get it. In the meantime I have seen there are other ways to get it.

I have tried the 2 fob trick which does indeed pop a factory code on the screen which initially made me happy, until i discovered that it is only a 5 digit code and here in the UK we have 7 digit codes?!?!?

Others have mentioned it is retrievable via Forscan, i am happy using Forscan and have a compatible ODB adapter but I have not seen anywhere where it is listed (which module etc).

Is anyone able to shed any light on retrieving the code for UK models?

@WD just down the road from, good to have someone else local

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