UK Customers

[Rico2021]

The team is ready with their tools to get these cars road worthy. You might end up with cars a little different to the brochure but I can assure you they will be bullet proof.

Sorry couldn't resist...12V top up by Murdock?

 

[SashaLondon]

I asked my dealer and he wasn't specific but said it's on the ship and showing as delivery in May. So at least is on the ship.

 

[Hotspur28]

Sounds good for you guys. Mine has finally changed to in production, I guess at least it won't need the extra QC work.

Yours could even take over ours whilst we are sitting waiting for these checks so it's still good news?

 

[stesir]

Yours could even take over ours whilst we are sitting waiting for these checks so it's still good news?

Norwegian stats shows latest built processed much faster...

 

[Mercury8]

Just hope that if my car is on its way that my dealer ups their game. I’ve still to get my charger installed. The dealer has refused to send me my order confirmation to allow me to apply for the EST grant. The dealer said I should get 2 months notice before my car arrives.

The Ford esales team haven’t even replied to my request from over 2 weeks ago.

Knowing my luck my car will have arrived and I won’t have my charger!?

 

[portlandg]

Just hope that if my car is on its way that my dealer ups their game. I’ve still to get my charger installed. The dealer has refused to send me my order confirmation to allow me to apply for the EST grant. The dealer said I should get 2 months notice before my car arrives.

The Ford esales team haven’t even replied to my request from over 2 weeks ago.

Knowing my luck my car will have arrived and I won’t have my charger!?

I don't understand the mentality of some dealers. I have been told twice that all dealers should get a list of their cars that are on the ships. My dealer got his and confirmed my car was on the IMMACOLATA. Your car is within 2 days the exact situation as mine (according to @Wonky_Donkey's spreadsheet) so I would assume yours is on the same ship. Why your dealer won't/can't confirm this is beyond me. If he hasn't got the list ask him to get in touch with FordUK

 

[Wonky_Donkey]

I don't understand the mentality of some dealers. I have been told twice that all dealers should get a list of their cars that are on the ships. My dealer got his and confirmed my car was on the IMMACOLATA. Your car is within 2 days the exact situation as mine (according to @Wonky_Donkey's spreadsheet) so I would assume yours is on the same ship. Why your dealer won't/can't confirm this is beyond me. If he hasn't got the list ask him to get in touch with FordUK

I emailed my dealer the tail end of last week - they are normally very very good - but I’ve had silence since requesting confirmation of shipping.

I’m just trying to be chilled about it as fretting won’t make it arrive any quicker (but it would be nice to know for sure which boat it is on - if any!)

 

[BlackheathDiggs]

I asked my dealer and he wasn't specific but said it's on the ship and showing as delivery in May. So at least is on the ship.

Are you with Ford Dagenham? I asked them again yesterday if they had the shipping list, but they said they only had access to Vista (which for me is either slow to update, or showing my car still waiting for a ship at Veracruz). I was told last week it was due in May though, which should mean it's on a ship...

 

[portlandg]

The other option is to ask your dealer what the latest vista information says. My latest vehicle status says compound out and status date says 1 March

 

[mach-e-2021]

I just spoke to my dealer trying to get a receipt for my deposit for Energy Saving Trusts, VISTA shows car still in compound despite built in December. I'm not in mad rush but interesting on methodology around shipping.

 

[SashaLondon]

Are you with Ford Dagenham? I asked them again yesterday if they had the shipping list, but they said they only had access to Vista (which for me is either slow to update, or showing my car still waiting for a ship at Veracruz). I was told last week it was due in May though, which should mean it's on a ship...

Yes Dagenham.

 

[SteveUk]

Just hope that if my car is on its way that my dealer ups their game. I’ve still to get my charger installed. The dealer has refused to send me my order confirmation to allow me to apply for the EST grant. The dealer said I should get 2 months notice before my car arrives.

The Ford esales team haven’t even replied to my request from over 2 weeks ago.

Knowing my luck my car will have arrived and I won’t have my charger!?

I went with podpoint, the same delay as you as ford passed the buck to the dealer who had to sort out the order confirmation because ford were useless again.

 

[Hotspur28]

Are you with Ford Dagenham? I asked them again yesterday if they had the shipping list, but they said they only had access to Vista (which for me is either slow to update, or showing my car still waiting for a ship at Veracruz). I was told last week it was due in May though, which should mean it's on a ship...
All dealers were sent a notification on 10th March if your car was on either the Houston or IMMACOLATA and it says to use this as most accurate eta and not vista. I was sent a copy of this but it has a confidential notice all other it so cannot share. So them saying they only have vista seems like a fob off ?

 

[Markyj]

@BlackheathDiggs You can share the list here in confidence. We all promise not to tell anyone or share it ?. Scouts honour and all that......

 

[portlandg]

I have just spoken to my dealer to ask if the list said ALL cars or just dealers cars and he told me it was just dealer specific cars. That was my thinking. If it detailed all cars then I could've let people know. Not to be though.

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