UK Customers

[SashaLondon]

Its not surprising.

Sponsored

 

[portlandg]

That's disappointing. No benefit (VED wise) to owning a BEV over an ICE car. Looks like we will be paying £165 per year. The "luxury vehicle tax" of £355 for vehicles over £40,000 has been reinstated for BEV's, so as long as it isn't backdated we will be OK.

 

[SteveUk]

Another government con!

 

[Teslaeata]

Not unexpected. We will start paying VED/Road Tax, whatever you want to call it, from 2025. Fingers crossed that it will be a "sensible" rate

It was always coming after the car grant was taken away but which Ford very kindly covered, I’ll take the VED out of the massive fuel savings BEV achieves, still quids in and a very happy ‘Stang owner

 

[portlandg]

It was always coming after the car grant was taken away but which Ford very kindly covered, I’ll take the VED out of the massive fuel savings BEV achieves, still quids in and a very happy ‘Stang owner

Ford didn't "very kindly" cover the grant when the government withdrew it. They realised that they had f....d up because they DIDN'T tell the dealers that they had to apply for the grant when the order was confirmed. I know this because my dealer was one of the ones that wasn't aware of the procedure that had to be taken until I told him. If I hadn't got the grant I probably wouldn't have been able to afford the car so would have cancelled the order. I imagine that there was quite a few people in the same boat. Unfortunately, the fuel savings aren't as good as they were but in my case my MME is still cheaper to run, so I am happy.

 

[Dermot Vermin]

It was always coming after the car grant was taken away but which Ford very kindly covered, I’ll take the VED out of the massive fuel savings BEV achieves, still quids in and a very happy ‘Stang owner

Only problem now is the dreaded cold! Last winter, when we were at 0c, I was getting less than 2 mpkwh on motorways. Now that fast charging is averaging around 60p per kwh, that's working out at 30p a mile and more/longer stops on top....winter is not our friend!!!!

Company Car Tax savings are still good though but we'll see how long that lasts as they start to creep up after 2025...

 

[grovep]

Very similar to myself, I had to contact ford to object to how they'd told me to download the updates to a USB stick and then install which of course was B/S and didn't work.

Well I dropped off my MME at Evans Halshaw, Alty this afternoon for them to try and fix the blocked 1.6/1.7 software issue tomorrow. They advised I was very fortunate as they were getting in a specialist and they had been told by Ford not to book anymore.
The history was that they initially refused to carryout the TSB until I contacted Ford directly. They then gave me a September appointment but when they got the car they could not do the TSB as they didn't have the cables required. They said they would order the kit but then I heard nothing. After a further call to Ford, they gave me the appointment tomorrow. So let's see what happens.

Well their "specilist" that they got was in reality a level three trained technician - apparently these are in short supply which is why they have been telling others that they cannot do this. Anyway they connected up FDRS using the kit specified in the TSB and it got to the point where the TSB said "disable your firewall and antivirus" and Oh dear! we can't do that - against company policy - IT refused to disable either and they went around in circles. They tried continuing regardless and it failed and gave an error. They said they would escalate it to director level and get back to me next week. I think this is really a weakness in the TSB/FDRS because most medium/large organisations I think would behave the same in this repsect.
Ford called me after and when I explained what had happened they said well there's really not much else we can do. They did say they will call back once the garage had reviewed things. The saga continues

 

[Jonno21]

Well their "specilist" that they got was in reality a level three trained technician - apparently these are in short supply which is why they have been telling others that they cannot do this. Anyway they connected up FDRS using the kit specified in the TSB and it got to the point where the TSB said "disable your firewall and antivirus" and Oh dear! we can't do that - against company policy - IT refused to disable either and they went around in circles. They tried continuing regardless and it failed and gave an error. They said they would escalate it to director level and get back to me next week. I think this is really a weakness in the TSB/FDRS because most medium/large organisations I think would behave the same in this repsect.
Ford called me after and when I explained what had happened they said well there's really not much else we can do. They did say they will call back once the garage had reviewed things. The saga continues

Depending which firewall/antivirus they've got they should be able to include an exception in the AV options to let FRDS through without scanning it. If you can't trust FDRS then well, I don't know what to suggest...

 

[SteveUk]

Well their "specilist" that they got was in reality a level three trained technician - apparently these are in short supply which is why they have been telling others that they cannot do this. Anyway they connected up FDRS using the kit specified in the TSB and it got to the point where the TSB said "disable your firewall and antivirus" and Oh dear! we can't do that - against company policy - IT refused to disable either and they went around in circles. They tried continuing regardless and it failed and gave an error. They said they would escalate it to director level and get back to me next week. I think this is really a weakness in the TSB/FDRS because most medium/large organisations I think would behave the same in this repsect.
Ford called me after and when I explained what had happened they said well there's really not much else we can do. They did say they will call back once the garage had reviewed things. The saga continues

Is it worth trying Pentagon Ford in Warrington as they are less incompetent?

 

[grovep]

Depending which firewall/antivirus they've got they should be able to include an exception in the AV options to let FRDS through without scanning it. If you can't trust FDRS then well, I don't know what to suggest...

I would have thought that IT will sort out a way to open ports and add an exception if permission is granted. However what if the Firewall / AV is not the cause of the failure?

 

[grovep]

I would have thought that IT will sort out a way to open ports and add an exception if permission is granted. However what if the Firewall / AV is not the cause of the failure?

I have just read the TSB 22-2166 again and towards the end it says

The US version TSB22-2150 is now superseded by TSB 22-2404 which has at the start in big fat bold ..

CAUTION: Due to Ford cyber security requirements, the module repair procedure outlined in this article is limited to a maximum of 15 attempts with a total of 20 days from the first time the application is run before the application is permanently disabled for each unique VIN. Make sure that all required and compatible tooling listed in this article is available prior to performing this procedure to reduce the chances of encountering this lockout state. If a lockout occurs, module replacement may be necessary. Note that even if the application is run successfully, the 20 day timer (allowing 15 attempts) continue to run in the background. If the module repair application has successfully completed in the past, it is not required to be run again.

So I guess the clock is ticking for me now unless they already had 15 attempts. Moral of the story if you are having this work done. Ensure they have all the cables/adapters mentioned in the TSB prior to giving then the key and ensure they can disable their AV and thoroughly read the TSB beforehand

 

[Teslaeata]

Ford didn't "very kindly" cover the grant when the government withdrew it. They realised that they had f....d up because they DIDN'T tell the dealers that they had to apply for the grant when the order was confirmed. I know this because my dealer was one of the ones that wasn't aware of the procedure that had to be taken until I told him. If I hadn't got the grant I probably wouldn't have been able to afford the car so would have cancelled the order. I imagine that there was quite a few people in the same boat. Unfortunately, the fuel savings aren't as good as they were but in my case my MME is still cheaper to run, so I am happy.

Haha! You might well be right if what your dealer told you was the truth. Either way, whether it was really with kindness or guilt in their heart, Ford paid it not me and I’m really very grateful. Just looked at my fuel expenses spreadsheet; the ‘Stang saved me a minimum of a grand on fuel costs alone over the past year/30,000 miles. What a bloomin’ car!!

 

[Teslaeata]

Only problem now is the dreaded cold! Last winter, when we were at 0c, I was getting less than 2 mpkwh on motorways. Now that fast charging is averaging around 60p per kwh, that's working out at 30p a mile and more/longer stops on top....winter is not our friend!!!!

Company Car Tax savings are still good though but we'll see how long that lasts as they start to creep up after 2025...

30p/mile? Wow!

Don’t you charge at home?

On a mix of mainly home (economy 7) and some rapid/ultra rapid chargers on the road returns me 7.2p/mile unless my calcs are out!

Also, I think the First Year Allowance of 100% against corporation tax bill remains unaffected so may have to have a new ‘Stang next year before they change that, too.

 

[Teslaeata]

Only problem now is the dreaded cold! Last winter, when we were at 0c, I was getting less than 2 mpkwh on motorways. Now that fast charging is averaging around 60p per kwh, that's working out at 30p a mile and more/longer stops on top....winter is not our friend!!!!

Company Car Tax savings are still good though but we'll see how long that lasts as they start to creep up after 2025...

There is one other thing which is not advantageous, the allowable flat AER rate of 5p/mile doesn’t come close to covering the proportion of the cost of charging our BEVs which is attributable to business mileage. Though I understand it does rise to 8p/mile at the end of the year.

 

[SteveUk]

I have just read the TSB 22-2166 again and towards the end it says

The US version TSB22-2150 is now superseded by TSB 22-2404 which has at the start in big fat bold ..

CAUTION: Due to Ford cyber security requirements, the module repair procedure outlined in this article is limited to a maximum of 15 attempts with a total of 20 days from the first time the application is run before the application is permanently disabled for each unique VIN. Make sure that all required and compatible tooling listed in this article is available prior to performing this procedure to reduce the chances of encountering this lockout state. If a lockout occurs, module replacement may be necessary. Note that even if the application is run successfully, the 20 day timer (allowing 15 attempts) continue to run in the background. If the module repair application has successfully completed in the past, it is not required to be run again.

So I guess the clock is ticking for me now unless they already had 15 attempts. Moral of the story if you are having this work done. Ensure they have all the cables/adapters mentioned in the TSB prior to giving then the key and ensure they can disable their AV and thoroughly read the TSB beforehand

Yeah it looks like they shouldn't be allowed near my car!