UK Customers

KBahn

Well-Known Member
First Name
Geoff
Joined
Apr 14, 2021
Threads
0
Messages
95
Reaction score
83
Location
Exmouth, Devon
Vehicles
Mustang Mach-E RWD ER, Porsche Cayenne
Occupation
Retired
Country flag
@Skitty31 Welcome!
There's many people on this forum who have been here much longer than me. But I'll try to answer your queries and no doubt more guys will be along to help further or correct me!

As I understand it you have to order these on-line, you can't just walk into a Ford showroom as the chances are they won't know f'all about the car. Only a few dealers are accredited to sell these. For example I live in Cornwall and across Devon and Cornwall I believe only one dealer is handling the Mach E, in Plymouth.

Delivery date? Allow 6 months unless you can bag a cancellation

The grant is only available on the base standard range model. Don't bank on this as I'm sure it won't last forever.

Home chargers, you can't get a grant until you have an agreed order. Speak to you utilities provider- some like octopus do their own charger and will provide more help than your dealer will.

If you can charge at home and do average distances then the savings will make you think xmas has arrived early!

good luck!
Tony.T is right - only a few dealers are accredited (or capable) to sell them, so worth checking out your local dealerships so when you order online you connect the order to the right dealer! Tony.T is almost correct when he says 1 dealer in Devon and Cornwall - it’s Vospers so they have 2 branches - one in Plymouth and one in Exeter (where mine is due in 6 more weeks…)
Sponsored

 

bl0ke

Active Member
First Name
D
Joined
Jun 24, 2021
Threads
2
Messages
29
Reaction score
16
Location
UK
Vehicles
Mustang Mach-E
Country flag
Octopus GO electric tarrif is ideal for overnight charging and for the best rates you do it over 4 hours and that roughly will be 7kw * 4 = 28kw in a session.
I’m on Go as well. My only issue is that the MME itself only lets you set preferred charging times in whole-hour increments. That means 01:00-04:00 from your 00:30-04:30 Go off-peak slot.

I’ve mentioned this to the concierge because it’s frankly ridiculous in this day and age. Will hopefully be sorted in an eventual update.
 

SteveUk

Well-Known Member
Joined
Nov 10, 2020
Threads
0
Messages
2,112
Reaction score
1,575
Location
Warrington
Vehicles
Mustang Mache with crap keys
Country flag
I’m on Go as well. My only issue is that the MME itself only lets you set preferred charging times in whole-hour increments. That means 01:00-04:00 from your 00:30-04:30 Go off-peak slot.

I’ve mentioned this to the concierge because it’s frankly ridiculous in this day and age. Will hopefully be sorted in an eventual update.
I set it through the podpoint app.
 


portlandg

Well-Known Member
First Name
grahame
Joined
Mar 17, 2020
Threads
7
Messages
2,930
Reaction score
3,668
Location
Dorset UK
Vehicles
Black RWD ER and loving it
Occupation
Cabinet maker
Country flag
I’ve got a wee question: when insuring a car that’s been purchased via Ford Options is it Ford Credit that goes down as the registered owner?

Thanks ?
NO. With Ford options it's basically a hire purchase NOT a lease. You technically own the car and are responsible for it. The log book is in your name and it is down to you to keep it legal. Therefore the insurance should be in your name too
 

Tony.T

Well-Known Member
First Name
Tony
Joined
Mar 1, 2021
Threads
0
Messages
446
Reaction score
367
Location
Bodmin uk
Vehicles
Toyota C-HR sadly gone, MME RWD ER now with us!
Occupation
retired
Country flag
The planets aligned for me last night, the boat that sailed a week ago didn't have mine on it. But another docked at 9pm local time last night. Early this morning I got an e-mail from a tracking app to say the status of my car had changed from 'compound in' to 'compound out' I think it'll be loaded today as the ship sails up the coast tomorrow
Ford Mustang Mach-E UK Customers {filename}


My dealer will be phoning me on Monday for my weekly update so I'll know for sure then ?
 

Ant379

Well-Known Member
First Name
Anthony
Joined
Mar 26, 2021
Threads
1
Messages
161
Reaction score
78
Location
Preston, UK
Vehicles
Mustang Mach E
Country flag
The planets aligned for me last night, the boat that sailed a week ago didn't have mine on it. But another docked at 9pm local time last night. Early this morning I got an e-mail from a tracking app to say the status of my car had changed from 'compound in' to 'compound out' I think it'll be loaded today as the ship sails up the coast tomorrow
Ford Mustang Mach-E UK Customers {filename}


My dealer will be phoning me on Monday for my weekly update so I'll know for sure then ?
Good luck, matey.

I am doing the same by trying to correlate tapps updates with ship movements. I got excited again yesterday when I had activity 5 or so ours after Adeline left flushing. I am hoping for an update today but nothing yet.
 

Tony.T

Well-Known Member
First Name
Tony
Joined
Mar 1, 2021
Threads
0
Messages
446
Reaction score
367
Location
Bodmin uk
Vehicles
Toyota C-HR sadly gone, MME RWD ER now with us!
Occupation
retired
Country flag
Good luck, matey.

I am doing the same by trying to correlate tapps updates with ship movements. I got excited again yesterday when I had activity 5 or so ours after Adeline left flushing. I am hoping for an update today but nothing yet.

I'm crossing my fingers for you!
 

SashaLondon

Well-Known Member
First Name
Sasha
Joined
Sep 11, 2020
Threads
32
Messages
1,393
Reaction score
1,500
Location
London
Vehicles
MME AWD SR
Country flag
Every step of the way I have to harass them with an email to get them to the next step it seems like. Unless I mail them nothing happens. Still not there yet.
 

bl0ke

Active Member
First Name
D
Joined
Jun 24, 2021
Threads
2
Messages
29
Reaction score
16
Location
UK
Vehicles
Mustang Mach-E
Country flag
New arrival this morning. I *think* this is only for preorder customers but could be wrong.

Ford Mustang Mach-E UK Customers 9EC54641-F050-4F0B-8291-FAEC1AFF440F


Ford Mustang Mach-E UK Customers CE99219E-C806-40D2-A1F8-9BCEC8AB2FC9
 

Smuddell

Well-Known Member
First Name
Stephen
Joined
Mar 2, 2021
Threads
1
Messages
265
Reaction score
179
Location
Eastbourne UK
Vehicles
Renault Megane E Tech Launch Edition
Country flag
Good luck, matey.

I am doing the same by trying to correlate tapps updates with ship movements. I got excited again yesterday when I had activity 5 or so ours after Adeline left flushing. I am hoping for an update today but nothing yet.
I've got this today :
"vehicleDateTime":"2021-07-02T09:01:44Z","tappsDateTime":"2021-07-02T08:05:16.426Z"
Not exactly an hour between so not definite enough to say I'm in Dagenham - they might just be moving our cars around in Flushing, or they may be receiving OTA's?! But yesterday's and today's DO tie in with ADELINE's movements.
 

Ant379

Well-Known Member
First Name
Anthony
Joined
Mar 26, 2021
Threads
1
Messages
161
Reaction score
78
Location
Preston, UK
Vehicles
Mustang Mach E
Country flag
I've got this today :
"vehicleDateTime":"2021-07-02T09:01:44Z","tappsDateTime":"2021-07-02T08:05:16.426Z"
Not exactly an hour between so not definite enough to say I'm in Dagenham - they might just be moving our cars around in Flushing, or they may be receiving OTA's?! But yesterday's and today's DO tie in with ADELINE's movements.
I hope so. I am checking my update every hour.

Still no change for me since yesterday.
 

m4tty_j

Member
First Name
Matt
Joined
Apr 11, 2021
Threads
0
Messages
10
Reaction score
1
Location
United Kingdom
Vehicles
Tesla Model X
Occupation
IT Support
Country flag
My tapps has updated to the below today...


{
"tappsResponseTemplate":{
"vin":"WF0TR3SU3XXXXXX....",
"status":200,
"lifeCycleModeStatus":{
"lifeCycleMode":"TRANSPORT",
"oemCorrelationId":0,
"vehicleDateTime":"2021-07-01T17:09:14Z",
"tappsDateTime":"2021-07-02T12:38:30.981Z"
}
},
"vinFeature":{
"vin":"WF0TR3SU3XXXXXX....",
"radioFlag":"N",
"siriusXmIpFlag":"N",
"otaFlag":"N",
"wifiFlag":"N",
"driveModeFlag":"Y",
"updateDate":"2021-07-02T12:31:09.717",
"packageCode":"RMVS_PK00201",
"model":"CX727"
}
 

Ant379

Well-Known Member
First Name
Anthony
Joined
Mar 26, 2021
Threads
1
Messages
161
Reaction score
78
Location
Preston, UK
Vehicles
Mustang Mach E
Country flag
My tapps has updated to the below today...


{
"tappsResponseTemplate":{
"vin":"WF0TR3SU3XXXXXX....",
"status":200,
"lifeCycleModeStatus":{
"lifeCycleMode":"TRANSPORT",
"oemCorrelationId":0,
"vehicleDateTime":"2021-07-01T17:09:14Z",
"tappsDateTime":"2021-07-02T12:38:30.981Z"
}
},
"vinFeature":{
"vin":"WF0TR3SU3XXXXXX....",
"radioFlag":"N",
"siriusXmIpFlag":"N",
"otaFlag":"N",
"wifiFlag":"N",
"driveModeFlag":"Y",
"updateDate":"2021-07-02T12:31:09.717",
"packageCode":"RMVS_PK00201",
"model":"CX727"
}

I will keep an eye on mine. I had checked all day yesterday. No change. Almost as if when you give up. You see on here someone has had an update. I checked and mine had updated.

How come there is a day difference in Tapps Date and Vehicle date? Surely they should activate together?
Sponsored

 
 







Top