UK Customers

[Wonky_Donkey]

Regarding 22P25 Alarm Update for UK RHD vehicles only. I had mine done in early Jan at the Dealer with sone other updates only found on FDRS by VIN, like improvements to HVAC display, etc.
Anyway I noticed after the Alarm update when walking up to Locked Mach-e, in the dark, I was welcomed by tail light / headlight recognition nor puddle lights! Sometimes Yes it works, other times no, or it does one day, then a day or two later if not driven or opened, ‘nothing’! Like the proximity sensor falls into sleep mode now for sensing our silly special Mondeo, Fiesta model Thatcham approved keys,. ?
I never remember this happening pre-22P25 update! I contacted the UKBEV team, they’re completely clueless as usual, and said tske it back to the Dealer.

Anyone else notice this?

Also anyone hear any rumours when Ford UK might release a proper OTA. OMG are we years behind what they get in USA ?? or what!

So shocking isn’t it! Be nice at least have proper Carplay Apple Maps display updated and battery data integrated for IPC.
The brainiacs at FordPass Community say it’s up to Apple, ? But Ford UK has to approve it & modify software for Apple Maps access to battery data module. I think the whole IT dev department must still be OTL. ?

Thanks guys!

Oh my lord there’s a lot to unpick here ! ?

Lets start with the welcome lighting and Mustang logo puddle light issue after having the 22P25 update. I’m going to assume you meant that your issue is that they are not coming on (I think you missed a word out in your sentence which makes the context a bit confusing)

So it’s not unusual for settings to get reset when module updates are performed at the dealership using FDRS. This is especially true where the BCM (Body Control Module) is concerned. It might be worth checking in Settings --> Vehicle —> Welcome lighting that the setting is active. Secondly the performance of the key fob being detected to turn on the welcome lights can be severely affected by what else is in your pocket with the fob. Try approaching the locked car with just the fob in your hand and see if that improves performance. If it does you may need a new battery in the fob (they can run down quickly if they get pressed a lot in a bag or pocket)

Personal experience: I applied the BCM update (22P25) to my car a couple of days after it became available and I’ve had zero issues with the performance of welcome lighting or puddle lights.

Moving on - OTA updates or lack thereof. It’s not just the UK - it’s the same across the whole of Europe. Ford EU are running on a different timeline to Ford US, and that is super frustrating for everyone here. That said we are only one major release behind.

The latest OTA release here in UK was the completion of the 2 Series updates which gave us the new volume bar at the top of the screen and EV routing with Apple CarPlay. The 3 series of updates that deliver Alexa built in are available in UK via dealership updates (FDRS)

Series 4 updates (the new interface that also ships on the 2023 models) are only available to those in the Early Access Program in the US. These are not OTA for general release anywhere yet. So yes we haven’t had the Alexa update OTA’d here yet - but I’m sure it’s not far off, and then we are back in line.

So your assumption that we don’t have the CarPlay battery integration and CarPlay EV routing is incorrect - it’s alive and kicking here in UK and we’re not waiting for Ford or Apple at all.

For this to work you need your car to be running SYNC version 21281 Rev 244 (Power-Up 2.3) and an iPhone running iOS 15.4.1 or later. Apple switched on the functionality for UK users on 21st April 2022. I posted about it on this thread back on page 912

Unfortunately at the time of writing Ford are still pushing out some rubbish on their Community pages and via the CRC saying they are still waiting for Apple to make this work ? Slightly worrying

So bit of a mixed bag - but it’s not as f@%ked up as you make out. ?

Sponsored

 

[portlandg]

Regarding 22P25 Alarm Update for UK RHD vehicles only. I had mine done in early Jan at the Dealer with sone other updates only found on FDRS by VIN, like improvements to HVAC display, etc.
Anyway I noticed after the Alarm update when walking up to Locked Mach-e, in the dark, I was welcomed by tail light / headlight recognition nor puddle lights! Sometimes Yes it works, other times no, or it does one day, then a day or two later if not driven or opened, ‘nothing’! Like the proximity sensor falls into sleep mode now for sensing our silly special Mondeo, Fiesta model Thatcham approved keys,. ?
I never remember this happening pre-22P25 update! I contacted the UKBEV team, they’re completely clueless as usual, and said tske it back to the Dealer.

Anyone else notice this?

Also anyone hear any rumours when Ford UK might release a proper OTA. OMG are we years behind what they get in USA ?? or what!

So shocking isn’t it! Be nice at least have proper Carplay Apple Maps display updated and battery data integrated for IPC.
The brainiacs at FordPass Community say it’s up to Apple, ? But Ford UK has to approve it & modify software for Apple Maps access to battery data module. I think the whole IT dev department must still be OTL. ?

Thanks guys!

My car was built Dec 2020, delivered May 2021 and the puddle lights/welcome lights have NEVER worked properly. Mostly they don't come on when in my garage but will come on when key is in pocket and I just happen to walk past when car is outside work and I'm inside. My dealer had a Ford technician in one day and he said it is more than likely that if the key has been still for long time it takes a bit to "wake up" the movement sensor. Seem plausible. Still bloody annoying though.

 

[James III]

Wow thanks so much for your teply!
Sorry for fat finger tapping bads in my last message. You definitely have more knowledge than anyone on Ford UKBEV team. They have absolutely no Technical information and takes months to get some if any from their enquiries to TECH. There been a lot if issues with my 21 Build 1. Like no EV data in App. Fineallt got with latest IPC update picked up in FDRS, same time 22P25 was done. I talked tge dealer into doing afew, so perhaps an update module ZIPC or BCM issue like you said?

Firstly yes lights don’t come on sometimes.
Definitely not a battery issue. I have 2 keys and of course when it fails I have tried both key alone in hand and shaking it. Movement is also part of the function ai understand which prevents signal from transmitting when it sits, as part of the UK only Thatcham approval setting ours apart from the rest of the world!
It works perfectly sometimes for a day or more, tgen stops. Unlocking Relocking doesn’t help. Keyless entry works fine though.

I thought perhaps some sort of deeper functionality cut iff in new settings to save the 12V battery(?) Similarly when I’ve been parked for more than a week for 1st time I noticed . FordPass App says my car is in a Deep Sleep and say car must me started manually to wake up for app to connect.

But if plugged in to charger even when stopped for a couple days, the Welcome function always works when I pass by the car!

Yes with Power-Up OTA 2.3 & 2.6 on 27 April 2022, I got the updated display you mentioned and the intelligent Adaptive Cruise with hands on (blue circle)steering control. Nice improvement to just lane centering!
Apple Maps in CarPlay got Turn by Turn only added to display on driver console. But there is no distance, time, nor battery usage info with it, like it’s displayed with Ford Navigation. Apple Maps is not integrated in Carplay to read the actual battery data, nor does mapping show distance planning to EV charging points in calculating routing. This came later in the US and they also enlarged the Apple map display.size to be similar to Ford Navigation too. Definitely not in my car yet. IKenna at FordPass Community forum says to me that it’s not released in UK yet, but blames it on Apple. While Ford US says the battery integration came with Ford and Apple working together.I replied with exact details, It mentions which Sync4 ver is required, but I am not on that yet.
I’m on SYNC4 Software Version 22177 Revision 473. and iphone 12ProMax on iOS 16.2

Nice to hear some updates might be coming.

The last OTA I had was 22 Oct 2022, Priority Update 22-PU076-SCH-POPA.

I’m not to concerned about getting Alexa, but the added apps besides sketching and video streaming sounds good while charging.

A functional FRUNK Button once promised would be amazing too.

Do you have FDRS?

Cheers again!

 

[Andeh]

The intelligent cruise you describe has been there since day one. It was on the December 2020 car I test drove in April 2021, and my own car when delivered with 1.3.0...

I'm not sure you actually know what updates you're asking for here.

 

[Lucky luke]

My car was built Dec 2020, delivered May 2021 and the puddle lights/welcome lights have NEVER worked properly. Mostly they don't come on when in my garage but will come on when key is in pocket and I just happen to walk past when car is outside work and I'm inside. My dealer had a Ford technician in one day and he said it is more than likely that if the key has been still for long time it takes a bit to "wake up" the movement sensor. Seem plausible. Still bloody annoying though.

Hi, I had a simular problem: at home the puddle lights were not working properly, but somewhere else they did work. I noticed that I kept my fob key to close nearby the parked car at home, the car doors were locking, lights went out, etc.. but no puddle lights. Now I put my fob somewhere else and it't working all the time, without any sw update. Try it.

 

[Wonky_Donkey]

Wow thanks so much for your teply!
Sorry for fat finger tapping bads in my last message. You definitely have more knowledge than anyone on Ford UKBEV team. They have absolutely no Technical information and takes months to get some if any from their enquiries to TECH.

I’m on SYNC4 Software Version 22177 Revision 473. and iphone 12ProMax on iOS 16.2

The last OTA I had was 22 Oct 2022, Priority Update 22-PU076-SCH-POPA.

A functional FRUNK Button once promised would be amazing too.

Do you have FDRS?

Cheers again!

Hiya

Yes I do have FDRS - if you’d like me to look up what updates may be available for your car just drop me a DM with your VIN number and I’ll look them up.

It looks like your SYNC and iOS version should support CarPlay with EV routing - I’ll have to look into that a bit more for you.

I used it this morning … as you can see from the CarPlay screenshots from the Mach-E the battery integration all works.

 

[Teslaeata]

Hi, I had a simular problem: at home the puddle lights were not working properly, but somewhere else they did work. I noticed that I kept my fob key to close nearby the parked car at home, the car doors were locking, lights went out, etc.. but no puddle lights. Now I put my fob somewhere else and it't working all the time, without any sw update. Try it.

Don’t think puddle lights are supposed to come on when you lock car, don’t think mine ever have done.

Aren’t they part of welcome lighting which turn on as you approach locked car and remain on until key is operated or door open button is pressed.

I reckon it’s the only thing on the ‘Stang which works same way every time, quite a boring feature really when everything else works when it wants, how it wants by some kind of randomising control??‍

 

[Teslaeata]

Hiya

Yes I do have FDRS - if you’d like me to look up what updates may be available for your car just drop me a DM with your VIN number and I’ll look them up.

It looks like your SYNC and iOS version should support CarPlay with EV routing - I’ll have to look into that a bit more for you.

I used it this morning … as you can see from the CarPlay screenshots from the Mach-E the battery integration all works.

Go on???????

Hiya

Yes I do have FDRS - if you’d like me to look up what updates may be available for your car just drop me a DM with your VIN number and I’ll look them up.

It looks like your SYNC and iOS version should support CarPlay with EV routing - I’ll have to look into that a bit more for you.

I used it this morning … as you can see from the CarPlay screenshots from the Mach-E the battery integration all works.

Go on then, WD, spill the beans pls and tell me how you get this up on screen………

 

[Wonky_Donkey]

Go on then, WD, spill the beans pls and tell me how you get this up on screen………

Hey

So - a long time ago in a galaxy far far away (well Norwich anyway) back in April Apple turned on EV routing for compatible vehicles. Check out my post back then (link) that shows it screen shot by shot what comes up on your phone when it detects a supported vehicle / iOS combo.

After that one time setup (where you plan a route using Apple Maps on your phone rather than through the CarPlay interface) it will read battery info etc and display it as part of your routing info. forever more.

Now whenever I plan a route using Apple Maps or CarPlay I see the following option to pick a vehicle from my list of setup cars. I did originally have both my old 21 Job1 and new 22 Mach-E on the list, but in the latest iOS update the finally made it so you could delete unwanted entries on the list.

You can select “Different vehicle” if you are in a friends car and it won’t suggest charging points and will offer petrol stations on the in car map Search function

So if this option has not become available for you I can only assume that maybe the version of SYNC on your vehicle is not supported (ie an older version), but as I mentioned I had this running on my old Job 1 car with Power-Up 2.3 installed so it’s not something that only works on newer cars.

 

[Lucky luke]

Don’t think puddle lights are supposed to come on when you lock car, don’t think mine ever have done.

Aren’t they part of welcome lighting which turn on as you approach locked car and remain on until key is operated or door open button is pressed.

I reckon it’s the only thing on the ‘Stang which works same way every time, quite a boring feature really when everything else works when it wants, how it wants by some kind of randomising control??‍

I am sorry, I did not express myself very well, English is not my native language. I mean, with the fob key stored in my house to close to the car, everything looks very normal, the car is locked, etc.... But I notice that the puddle lights do not work when I approach the car later on with the fob key. When I put the fob key further away in the house, it works ok when I approach later on.

 

[Teslaeata]

I am sorry, I did not express myself very well, English is not my native language. I mean, with the fob key stored in my house to close to the car, everything looks very normal, the car is locked, etc.... But I notice that the puddle lights do not work when I approach the car later on with the fob key. When I put the fob key further away in the house, it works ok when I approach later on.

Ah, that’s reassuring, your puddle lights have TST syndrome - Tesco shopping trolley syndrome - like every other system on a Mach-e has, does what it likes goes where it wants? I bet WD can tell us if there’s a software update to randomise how my puddle lights work!

 

[Wonky_Donkey]

Ah, that’s reassuring, your puddle lights have TST syndrome - Tesco shopping trolley syndrome - like every other system on a Mach-e has, does what it likes goes where it wants? I bet WD can tell us if there’s a software update to randomise how my puddle lights work!

Puddle lights eh? …. Nah - I got nothing for that.

My park assist button definitely suffers from TST syndrome though. Every car has to have at least one special feature LOL

 

[portlandg]

A heads up for some of you.
My car (Job 1 2021 ) ER RWD has now done almost 14,000 miles. (Took delivery 26 May 2021) and although my rear tyres have still got 2.4mm tread on them (Min allowed 1.6) I picked up a screw in one of them and it is not in a position where it can be plugged so I am having to get 2 new ones.
The tyres that Ford supplied with the car were Continental Premium Contact 6 225/60 R18 V XL.
I imagine that there are one or two of you who are going to need new ones soon as well so I just wanted to let you know that they are (possibly) in short supply. My dealers tyre supplier has( or did have) only 3 in the whole country. I have had 2 of them. So if you want to stick with the same ones that Ford supplied then it might be advisable to get an order in now just in case, otherwise you might be without a car for a while. Of course these are EV specific (as far as I am aware) but if you weren't bothered by that then you shouldn't have a problem.

 

[Andeh]

Seem to be plenty in stock on Blackcircles.

https://www.blackcircles.com/catalo...um-contact-6/225/60/R18/V/104/f?tyre=40067628

There was a similar query about the Bridgestones raised on Facebook the other week, again dealer said they were hard to get but they were on next day delivery online. I suspect dealers aren't particularly well suited to ordering niche tyres.

 

[Dermot Vermin]

Seem to be plenty in stock on Blackcircles.

https://www.blackcircles.com/catalo...um-contact-6/225/60/R18/V/104/f?tyre=40067628

There was a similar query about the Bridgestones raised on Facebook the other week, again dealer said they were hard to get but they were on next day delivery online. I suspect dealers aren't particularly well suited to ordering niche tyres.

Swapped mine for Michelin Crossclimate 2 all round, the difference in grip and handling is very noticeable...in fact, it's not as fun now I'm not losing the back on the slightest corner. Not sure if there has been a drop in range as its been cold and the range is kaput! Once it gets warmer then I'll be able to tell.

Sponsored