What would make you cancel your Mach-E reservation and buy something else?

Redundant

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It passed tonight: https://www.sierraclub.org/press-re...electric-vehicle-legislation-most-progressive

If I lived in NJ, I'd buy a Mach-E even if I were going to sell it in 6-12 months, cuz I'd make money on the trade-in, with $12500 back in federal and state credits/rebates.
Unfortunately, they put a $55,000 max MSRP on the vehicle, which greatly reduced the number of EVs available. Basically compliance cars, some of which have no federal rebates left, like the Bolt, and the Model 3, also without Fed rebates. The Premium Mach-E with extended battery and four wheel drive takes me to $60K. May have to sacrifice one of those or forego the rebate. I think they set that number too low for what EV's are going for, but I guess they don't want to look like they are helping the rich.
 

dbsb3233

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Which leads me to a question I wondered before... I wonder if the ER battery pack can be added later? I'm thinking of going with the SR battery anyway to save the $5000 (since I'll probably relegate my Mach-e to <120 mile home-base drives only), but it would be nice to have the option to add the additional battery pack a few years later should I change my mind (if it doesn't cost a ton more than $5000 to do so).

If that's an option, that could come into play for the tax credit purchase price caps too.
 
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silverelan

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Which leads me to a question I wondered before... I wonder if the ER battery pack can be added later?
That would be cool if it were possible but I'm guessing it isn't easily done since the extra battery modules are under the rear seat. The housing and wiring for the pack as well as the seat mount, along with the insulation probably complicates things.

To Tesla's credit, they change out battery capacities easily using the same battery pack. Just crack open the skateboard, pull out the pack and insert a new one with more or less capacity.
 

dbsb3233

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I wonder if the ER pack is accessed from above or from below? I'm guessing the latter, so as to keep the inside of the vehicle sealed. If it is from below, that would mean dropping down the SR pack to access the ER pack above it.

Either way, that's certainly some work. But I don't know that it should be prohibitively expensive. I would think most EV certified service dealers would have the equipment to drop out the SR pack (and the ER pack) for replacement if needed. It's logical to design them for fairly simple removal if necessary.

OTOH, I don't know if they're actually separate battery packs. It's possible the ER pack is all one sealed single pack (with the bump holding the additional cells). If that's the case, then it would be full replacement which is surely prohibitive.
 

AndyS_OSU

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All about the leasing program for me. I’m in on a loaded Premier BoltEV at a pretty good lease price. If I can factor in the $7500 tax credit and supplement the difference in lease cost with that money, then I’ll feel okay.
 

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dbsb3233

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What a great article! I love and the details and pictures they provide. Answers some questions too.
 

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I think if the leasing program residuals aren’t right, there’s any ADM, and I can’t even test drive the car before ordering then I’m out.

I just spoke to the dealer I selected for my reservation and he said they did not anticipate getting a vehicle to test drive although some other unknown dealers will have MMEs to test drive, apparently. I’ll be looking for those dealerships specifically before I place an order.
 

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That's what I'm half-expecting -- that the dealership I chose may not get a Mach-e to show and test-drive, but that maybe 1 or 2 dealerships in the city will. I'm fine driving to a different dealership in the area to do that part (as long as it's in reasonable range).

Although I'm not sure the dealerships that don't get a demo car would be happy about that. They probably fear the other dealership would try to poach that customer.
 

macchiaz-o

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The lack of info on the dealership side is frustrating. According to an Internet salesperson (self titled "the Mach-E reservation specialist") at the dealer holding my reservations, they will receive between 1 to 3 demo units at my dealer. She don't know exact number, yet. The rest of the info she gave me was fully in line with the slide (attached) that all the dealers have access to. She forwarded it to me, but it's the same as the one already posted here on the forum.

If you read the slide carefully, it indicates that we convert our reservations into orders in the Spring timeframe. Then we confirm "payment and financing" and complete "checkout" with our selected dealer in the Fall, right after the test drive units begin to arrive.

So the question is, what sort of financial transaction takes place in the Spring when we convert a reservation into an order? Is that order through Ford.com instead of the dealer (it sort of sounds like it is, but unclear). If yes, then I suppose the payment and financing discussions in the Fall after test drive are when we might be required to make a non-refundable deposit with the dealership. None of this is clear, yet.

Anyway, if you email or call around, let us know what you find out.

20200108 Reservation to Delivery Timeline.png
 

zhackwyatt

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The lack of info on the dealership side is frustrating. According to an Internet salesperson (self titled "the Mach-E reservation specialist") at the dealer holding my reservations, they will receive between 1 to 3 demo units at my dealer. She don't know exact number, yet. The rest of the info she gave me was fully in line with the slide (attached) that all the dealers have access to. She forwarded it to me, but it's the same as the one already posted here on the forum.

If you read the slide carefully, it indicates that we convert our reservations into orders in the Spring timeframe. Then we confirm "payment and financing" and complete "checkout" with our selected dealer in the Fall, right after the test drive units begin to arrive.

So the question is, what sort of financial transaction takes place in the Spring when we convert a reservation into an order? Is that order through Ford.com instead of the dealer (it sort of sounds like it is, but unclear). If yes, then I suppose the payment and financing discussions in the Fall after test drive are when we might be required to make a non-refundable deposit with the dealership. None of this is clear, yet.

Anyway, if you email or call around, let us know what you find out.

20200108 Reservation to Delivery Timeline.png
When I custom ordered my C-Max, the dealer wanted a refundable deposit. It was paid to the dealer, not Ford. I was not committed to it until I test drove it. If I didn't like it, they would have just sold it to someone else, but the onus was on them. It was only after I test drove it that I had any financing or payment discussions.

The Mach-E seems different. I suspect the refund happens in Spring and that's it financially until checkout of the car in the fall. I bet the number of people who order the car and don't actually buy it is small, and any cars in that category will probably just go to the next person in line that has the same options picked. Remember, checkout is in Fall, actual car delivery is in Winter.

Another thought is that "confirm payment" is not equal to "pay payment". So maybe they confirm what you want in Fall, but you don't actually pay until car delivery in Winter, like my C-Max. It does seem there is less financial risk to the dealer (and more to Ford) for selling a Mach-E compared to my C-Max.
 

macchiaz-o

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Yeah, I agree -- expect less dealer risk on MME. There aren't really any weird color or option combos for this Job 1 MME. And it's an exciting new product launch with really great specs, so should sell easily (we hope!).

When I custom ordered a Fusion in 2006, I was asked for a non-refundable deposit. The rationale was that I was custom ordering something they wouldn't have otherwise chosen, meaning they felt it would be harder to sell...

That was what I was told, anyway. In reality, I'd custom ordered with a paint color being introduced in Job 2 for the 2007 MY, because I knew job 2 was adding a Line In audio jack and a foldable front passenger seat. I was willing to order to ensure it'd have those things, and to ensure no dealer add on junk.
 

dbsb3233

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When I custom ordered my C-Max, the dealer wanted a refundable deposit. It was paid to the dealer, not Ford. I was not committed to it until I test drove it. If I didn't like it, they would have just sold it to someone else, but the onus was on them. It was only after I test drove it that I had any financing or payment discussions.

The Mach-E seems different. I suspect the refund happens in Spring and that's it financially until checkout of the car in the fall.
I was guessing just the opposite. What's new here is the $500 reservation directly with Ford, because it's a radically new vehicle (for them) and they're trying to gauge demand for how many and which trims to manufacture.

The fact that Ford will be automatically refunding that $500 to us in the Spring suggests to me that that's where the the whole process shifts to the dealers. Otherwise it would seem like the deposit would just be held and applied to customers following through with the actual purchase.

So from there it seems to make sense that the exact same process as your C-Max would occur -- a refundable deposit to the dealer. They still typically want some sign of good faith commitment (i.e. a deposit) because they're spec'ing the vehicle to your exact selections. That may not be the specs they would normally choose if they were just stocking vehicles for random sale off the lot. That could make it harder for them to sell the vehicle if the buyer pulls out and they're stuck with a vehicle to sell with less popular specs.

In essence, what the dealer deposit is for is for the right to spec the vehicle exactly how you want.
 

dbsb3233

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Yeah, I agree -- expect less dealer risk on MME. There aren't really any weird color or option combos for this Job 1 MME. And it's an exciting new product launch with really great specs, so should sell easily (we hope!).
I agree that we hope. But as fans that plunked down $500 to get in line to buy one, our view may be a bit inflated. So far things are looking good for the Mach-e, but it's still a radical deviation from Ford's norm. That's a significant risk. There's still a chance the mainstream public could look at the Mach-e and decide "Hmmm, 60 grand for compact crossover that I worry about taking on road trips? I'll pass". Ford's customer base may not be ready for that yet.

But while still a significant risk, I do think the Mach-e will be a success. At least in the short term until more FORD BEV SUVs come out. If they come out with 250+ mile BEV Edges and Explorers, they could do even better.
 
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