Optional Product Improvement Program 21G01 - BlueCruise Programming

[Blue highway]

Update - The dealer called after day 2. They aren't done and need it a third day. I'll update later today. (I left the step by step instructions this time)

Score is OTA 0 Dealer 0

Day 3 Update: It will be at least another day, likely more according to the service manager.

The good news: The dealer has reached out to the Engineers at Ford.

The Bad news: As it is explained by my service manager (who does not speak IT) There is some kind of communications problem between the Ford server or configuration that they see and what is seen in my car.

I feel bad for the tech assigned to my car because they are ~20 shop hours into this without resolution but am hopeful the dealer will get it solved.

The score is still OTA 0 Dealer 0

Next round tomorrow.

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[RickMachE]

Finally got my Car today. They have completed all the updates but according to the dealership BlueCruise is still not active because they have not yet released it. They informed me that I will get it soon via an OTA update to activate the BlueCruise Functionality. So 21G01 is completed but no BlueCruise yet.

They are incompetent. They lack the ability to read English.

 

[florida_mache_owner]

I just lost the lane centering ability when I’m in adaptive cruise control..I’m assuming this is from the fact they did not complete all the updates at the dealer !!!

 

[chuckles]

I just lost the lane centering ability when I’m in adaptive cruise control..I’m assuming this is from the fact they did not complete all the updates at the dealer !!!

Same for me. I suspect your dealer did what mine did.

 

[Code0101]

I called to schedule mine today. First available appointment…July 24th…I got nothing!

 

[florida_mache_owner]

Same for me. I suspect your dealer did what mine did.

Did they resolve it?

 

[chuckles]

Did they resolve it?

Not yet. They said to bring it back in next week.

 

[Gullwingdmc]

Just checking @florida_mache_owner @chuckles if you hit the lane centering button on the steering wheel does it do anything?

 

[Gimme_my_MME]

if you hit the lance centering button on the steering wheel does it do anything?

Hell yes, we all need lance centering!!!

 

[Logal727]

I called to schedule mine today. First available appointment…July 24th…I got nothing!

That’s unacceptable, find a new dealer

 

[Gullwingdmc]

Hell yes, we all need lance centering!!!

don’t you just hate it when your lance is not centered?

 

[Gimme_my_MME]

don’t you just hate it when your lance is not centered?

 

[chuckles]

if you hit the lane centering button on the steering wheel does it do anything?

Pushing the lane toggle button behaves as expected:

It's just that both lanes never go green while I drive. Sometimes the right goes green, then grey, sometimes the left goes green, then grey... Never a "blue double bubble".

Prior to the (partial) 21G01 updates, I'd see the "blue double bubble" on this stretch of highway immediately, and the pony would take the wheel.

 

[MBCook]

If no BlueCruise, then 21G01 has not been completed.

That’s the nonsense my dealer gave me to. I found out that at least one of the modules was not fully updated since I don’t have the correct version of SYNC.

They’re getting a talking to tomorrow.

(If someone would be willing to run my VIN I’ll PM you. I’d love to know how close/far I am)

 

[Moogly]

Finally got my Car today. They have completed all the updates but according to the dealership BlueCruise is still not active because they have not yet released it. They informed me that I will get it soon via an OTA update to activate the BlueCruise Functionality. So 21G01 is completed but no BlueCruise yet.

Also, I am.not seeing Intelligent cruise control as an option anymore.

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