😭😭😭 POST BATTERY CONTACTOR RECALL -- FIRST JUNCTION BOX FAILURE 😭😭😭😭

[DadzBoyz]

You went through all this trouble and people have already posted what Ford pays the dealership for the warranty work. They've already reduced the hours they pay dealers to less than the actual time it takes to do it.

Ahh. No big deal. I like writing. It's a way to work through my thoughts.
If it is less than the time it takes to do the work, then the price goes down even more.

Even so,

1. Chip Shortage
2. Supply Chain Issues (Transport)
3. Great Resignation

They still don't have the parts or the people to open the floodgates and tell everyone to bring their cars in.

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[JohnFoxeSheets]

Ahh. No big deal. I like writing. It's a way to work through my thoughts.
If it is less than the time it takes to do the work, then the price goes down even more.

Even so,

1. Chip Shortage
2. Supply Chain Issues (Transport)
3. Great Resignation

They still don't have the parts or the people to open the floodgates and tell everyone to bring their cars in.

I didn't go back and look, but my recollection is that when @markboris asked his dealership about the costs to swap the HVBJB, he was told 4 hours is what Ford pays for, but that it takes longer, so he estimated 5.5 hours. So I think your estimate is likely close to what Ford's costs would be if they replace the HVBJBs on 75K cars. (That said, I think the number needed would be more like 100K since cars sold outside the US are presumably having the same failure rate. Oh, and you've not included rental car costs for the repairs.)

But I agree with your analysis as to the likely primary reason Ford isn't proactively replacing the HVBJBs on all cars with the original: parts availability and throughput (in addition to expense). Yes, they should replace all. Yes, they're going to lose customers by taking the route they have. Yes, some people are going to have really shitty experience when their HVBJB failures and they need to limp to a dealership. And yes, in the meantime a very large percentage of MME owners are going to worry about if/when this all will happen.

It's certainly not their best foot forward! I'm hoping that this whole thing blows up big time and they are forced (through legal action or consumer pressure or...) to revise the recall to replace all original HVBJBs. We'll see.

 

[VegStang]

Wow, glad I didn't put money on who would be out first... although I would have bet on the cheeze for the win. Looks like that taco stand for the win too. Look forward to your report on the drive back with it.

Part is in the pack, dealer is just bleeding the coolant system and claims they need until tomorrow to do so. I'm skeptical this takes this long but I don't want to push them.

Dealer didn't take a photo of the B new part but said it "looked the same" as the older one...

The good thing is that it appears the pack is closed up without incident and put back in the car -- and hopefully no coolant leaks. My car wasn't dropped off the lift or my pack enclosure cracked or .....

 

[DevSecOps]

This just happened again to another member:

https://www.macheforum.com/site/thr...-fear-facts-and-info-thread.18143/post-458793

 

[GreenCar]

Part is in the pack, dealer is just bleeding the coolant system and claims they need until tomorrow to do so. I'm skeptical this takes this long but I don't want to push them.

Dealer didn't take a photo of the B new part but said it "looked the same" as the older one...

The good thing is that it appears the pack is closed up without incident and put back in the car -- and hopefully no coolant leaks. My car wasn't dropped off the lift or my pack enclosure cracked or .....

Thanks @scoopman for the update.
MME Select RWD was built on 5/24, supposedly still have the old bad part. How can we 100% confirm this?
Is there anyway a dealer can check VIN to tell what HVBJB part # is exactly in the MME? If they "looked the same"? This is important if I want to pay $$ myself to install the new HVBJB.

 

[scoopman]

Thanks @scoopman for the update.
MME Select RWD was built on 5/24, supposedly still have the old bad part. How can we 100% confirm this?
Is there anyway a dealer can check VIN to tell what HVBJB part # is exactly in the MME? If they "looked the same"? This is important if I want to pay $$ myself to install the new HVBJB.

I think if your VIN is subject to the recall, you have the old part, unfortunately.

 

[ZoNiE]

Ughh... The Ford Wrench. My 2009 Sport Trac gave me that a lot when I bought it used 9 years ago. It took several useless throttle body swaps and finally software update finally fixed it. I'm sure it's why the PO sold it. Now this... We had our MME (We call it Macharoni) in for 9 updates for the stupid bluetooth dropouts and the idiot computer that cannot seem to obey the charge times or get our PAAK synched to our seat positions (it gets them mixed up) No change. Ford, if you are listening, Fix the damn software or I'm going elsewhere. I'll happily keep my tax deduction and get a Tesla or an Ionic. My 2013 Rav4 EV never gave me any issues like this. It just worked.

 

[shelnian]

So the new HVBJB looks just like the old HVBJB. Maybe Ford didn't change the contactor part number after all. Maybe each contactor is now real world load tested before it's installed. This is what the DOD does for critical Mil-Spec parts. Real world testing identifies and weeds out manufacturing defects but increases the costs. The cost of this testing is still probably cheaper than a total redesign.

 

[JohnFoxeSheets]

So the new HVBJB looks just like the old HVBJB. Maybe Ford didn't change the contactor part number after all. Maybe each contactor is now real world load tested before it's installed. This is what the DOD does for critical Mil-Spec parts. Real world testing identifies and weeds out manufacturing defects but increases the costs. The cost of this testing is still probably cheaper than a total redesign.

@DevSecOps Todd, what say you?

 

[DevSecOps]

@DevSecOps Todd, what say you?

I say go by the facts. You can't see the internals of the contactor unless it's dissected. The entire battery junction box is going to look the same. It has to fit in the same spot and do the same job. Lastly, the part number is available online. Anyone can see the words "superseded by" if they look hard enough.

 

[JohnFoxeSheets]

I say go by the facts. You can't see the internals of the contactor unless it's dissected. The entire battery junction box is going to look the same. It has to fit in the same spot and do the same job. Lastly, the part number is available online. Anyone can see the words "superseded by" if they look hard enough.

Makes sense to me.

 

[scoopman]

I say go by the facts. You can't see the internals of the contactor unless it's dissected. The entire battery junction box is going to look the same. It has to fit in the same spot and do the same job. Lastly, the part number is available online. Anyone can see the words "superseded by" if they look hard enough.

I would also not go by what the service advisor says. He's no expert and was probably just blowing me some smoke because he couldn't remember the one thing I asked which was too please take a photo of the part.

 

[VegStang]

Yeah, I’m sure we could have found differences comparing photos even if they appear to be the same at first glance. Would have made for an untold number of forum posts anyway.

Just wanted to give another shout out to everyone on this forum that has commiserated and dealt with (at times) a less than satisfactory first year+ of ownership- especially recently. Sometimes the info might be less than helpful, but I think if it weren’t for the enthusiasts on this forum I might have given up a while ago ? even if it’s just a car.

I would also not go by what the service advisor says. He's no expert and was probably just blowing me some smoke because he couldn't remember the one thing I asked which was too please take a photo of the part.

 

[BigMach-E]

I would also not go by what the service advisor says. He's no expert and was probably just blowing me some smoke because he couldn't remember the one thing I asked which was too please take a photo of the part.

Yeah, this seems kind of typical, but really the exact kind of thing that pisses me off. As someone who's job is to work really hard to fix people's problems, and provide evidence of success, I hate when people are blase about repairs. Also "looks the same", yeah buddy, they will, the housing kind of has to be the same, the internals are unlikely to be.

 

[sotek2345]

Ford prolonging and dragging out pushing out the software update is insane too. How the hell is this update not already pushed out to all Mach E's yesterday? Having to drive to a dealer to manually apply an update? Seriously, what the hell is the hangup with doing these types of things immediately OTA. I understand there being a little bit of a lag initially to get a bunch of cars tested, but once it has been proven to be safe, not sure why the official push has such a huge delay, especially for something as critical as this is to the safety of the cars and the protection of the components in the car. The idea of having to go to a dealership to expedite the update is insane. It is almost like someone at Ford is purposely trying to make this process as painful as fucking possible.

I tried to go to my dealer to get it done, but the first appointment they could give me was about a month out....

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