Ordered Extended Range Battery, Got the Standard

[azulejost]

Maybe we need a thread, separated by battery, RWD/AWD, and trim to post the highest but more interestingly lowest GOM estimates.

These threads plus the fact my Std range RWD currently has a better GOM estimated range at the same %SoC as my wife’s Ext range AWD goes to show how much driving style, conditions, and other factors matter.

Sponsored

 

[Ride_the_lightning]

Yep, it was and it will. But most normal people are not going to go through the trouble of getting and OBDII scanner and playing around the CarScanner app. It would be great if Ford could put the data we can read via CarScanner in FordPass or on the display for us to monitor. But I bet that data would cause more questions for more people, rather than helping.

I would love it, though. Because it is not wise to keep a Bluetooth OBDII device connected all the time in your car, so there are a lot of extra steps to use it.

What’s wrong with leaving it plugged in?

 

[RickMachE]

What’s wrong with leaving it plugged in?

1) battery drain
2) ability for someone to tap into it via bluetooth and screw with the car

 

[AKgrampy]

After 9 pages of discussion, do you really think we haven’t “gotten to it”? Did you reply to the OP without reading enough of the thread to see that she already confirmed she has the ER battery?

The crazy thing is if they could get the battery wrong then they could could get the badging wrong!

 

[generaltso]

The crazy thing is if they could get the battery wrong then they could could get the badging wrong!

It would be a whole lot easier to get the badging wrong than the battery.

 

[Ride_the_lightning]

1) battery drain
2) ability for someone to tap into it via bluetooth and screw with the car

Ah. Mines been plugged in for 6 weeks without any issues (I just forgot about it until now). Mine seems to only work when the car is powered on. At least car scanner can’t connect to it when the car is off.

 

[Mach-Lee]

1) battery drain
2) ability for someone to tap into it via bluetooth and screw with the car

I leave my OBDLink plugged in all the time without concern. The battery drain is very minor when the device is idle (a couple milliamps). There isn't much that is accessible on the networks when the car is off since most of the modules are asleep. And last, SOME devices have security so you can't pair to a new device unless you have physical access to press the pairing button.

 

[mkhuffman]

Ah. Mines been plugged in for 6 weeks without any issues (I just forgot about it until now). Mine seems to only work when the car is powered on. At least car scanner can’t connect to it when the car is off.

It won't drain the battery unless you have CarScanner running and reading data from the car. The OBDII scanner won't drain the LVB, it is the car modules that are running and feeding the data to CarScanner that will drain the battery.

The main reason I said it is bad is Rick's #2 reason: people can connect to the Bluetooth signal and could possibly hack your car. You cannot turn off the Bluetooth signal so it is on, broadcasting to anyone within range, giving them access to the core software in your car. Always unplug it unless you are using it.

 

[mkhuffman]

I leave my OBDLink plugged in all the time without concern. The battery drain is very minor when the device is idle (a couple milliamps). There isn't much that is accessible on the networks when the car is off since most of the modules are asleep. And last, most modern devices have security so you can't pair to a new device unless you have physical access to press the pairing button.

Mine does not have a pairing button. You can just connect. Anyone can connect.

 

[timbop]

I really do want to thank you for all your suggestions. Some helpful and some...well not so much! ? I learned a lot and it also helped me when dealing with the dealership. It's amazing how much mis information is out there. Bottom line is I DO have the ER. We know know how to reset driving history. My 8th Character on my VIN is a 7. You all like to poke fun when you can. Enjoy your day and have a Happy and safe new year!!.

Initially the responses were unhelpful and didn't really explain what was going on other than "you're wrong", and that's unfortunate. This thread is somewhere between the 6th and 12th thread in the last 3 months with exactly the same assertion: "hey I got the wrong battery because the displayed range is lower than EPA". Other than an idiot dealership employee "confirming" you had the wrong battery, no one has actually ever gotten the wrong battery. The rude tone of responses was unnecessary but also somewhat understandable - every week since September newbies come here and immediately complain about low range and ask "anyone else see this" without spending 5 seconds looking to see that in fact there are active threads already on the forum from people seeing exactly the same thing.

In the end Ford is to blame for giving a conservative range estimate when it gets cold, which they do because they don't want people to get stranded. In my opinion that is a better strategy than Tesla that lies about range being further than it is every day of the year.

 

[Mach-Lee]

Mine does not have a pairing button. You can just connect. Anyone can connect.

I guess this depends on the adapter, mine requires the button to be pressed with a 2 minute timeout otherwise new devices cannot pair. So perhaps the adapters without this security aren't safe to be left plugged in.

 

[Dondan]

Your battery is just fine and it is NOT the standard range battery, as others have posted. The second dealership you talked to is just wrong. Why they told you that is beyond me.

Here is my extended range battery MME, with 270 miles of EPA range:

Do I have the wrong battery? Nope. My battery is 91 kWh usable capacity. Just like yours.

 

[Dondan]

I guess i was very fortunate because charging my 22 GT consistently got over 300 range on a 90% charge. topped at 326

 

[Scottw]

I ordered my Premium Mach E in 2021 and received it in March, 2022. I paid the extra for the Extended Range battery. All my paperwork stated extended, but I've only been able to charge up to 240 at max. When i picked up the car I questioned why there was only 240 at 100% charge. Basically I was told it may take a few charges to reach the full 100% extended range. After 2 months, still getting low range. Asked again, and again, I was assured I had the extended battery and it was my driving not the car. I didn't understand how my driving usage prevents my battery from having a higher 100% charge range. Mind you, that they never bothered to look at the battery part.

3 weeks ago, went in again! Dealership said they will contact me the next week to have the car picked up to look at. Never got a call back. We took the car to a different dealership and found out I, in fact, Do Not have the extended Range battery and this was something done at the assembly line.

I've been paying on a car that doesn't have what I paid for. This has never happened to me before.

What are my options for retribution. I'm not sure how to go about getting this fixed or compensated. I don't trust the dealership. I'm a first time Ford purchaser.

Any advise? My husband and I are headed back to dealership yet again to get them to acknowledge the mistake.

Thank you!

I also ordered an extended battery and so far can’t get a charged over 270. How can I tell if I receive the extended battery? Is there something in the vehicle registration in the car that I can check?

 

[Stang505]

An estimate of the battery capacity is to use the data from a charging session. Record the KWhr added (KWhrA) and SOC before (SOCB) and after (SOCA) charging session. The battery capacity (BC) can be estimated with:

BC = Neff*KWhrA/(SOCA-SOCB),

where Neff is the charging efficiency of the charger. My Charge Point Home Flex seems to have an 81% charging efficiency so Neff = 0.81.

For example, my last charging session added 26 KWhr and the SOC was 77% and I charged to 100%. The battery capacity can be calculated from,

BC = 0.8*26/(1-0.77) = 91.6 KWhr which is close to the usable capacity of the MME extended range battery.

If you have a standard range battery, then this calculation should yield around 70 KWhr.

Sponsored