Ordered Extended Range Battery, Got the Standard

[DR.J56]

So just to keep this poor thread going and I’m surprised nobody brought this up.

Imagine if you will. Let’s say the wrong battery did get installed on the assembly line. What would this do to the cars system? Throw some codes? Is this even possible to drive? Software would be installed for the ER battery. Theres more cells. This would have to throw a code no?

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[MMENJ]

I couldn’t read the whole thread and I really don’t want to poke fun at anyone, but…. You went to 2 different dealers to tell you what kind of car you bought?? LOL, didn’t you get a window sticker?
And just for reference, which others have posted, my GT at 100% is only 240 miles right now.

 

[generaltso]

So just to keep this poor thread going and I’m surprised nobody brought this up.

Imagine if you will. Let’s say the wrong battery did get installed on the assembly line. What would this do to the cars system? Throw some codes? Is this even possible to drive? Software would be installed for the ER battery. Theres more cells. This would have to throw a code no?

We’ll never know because it doesn’t happen.

 

[KevinS]

The "cover-up" thread gets locked, but this one remains... life is strange sometimes!

 

[Guss-E 2021]

I guarantee you didn't get the wrong battery.

This. Your battery is not a single part. It's not like someone at the factory grabbed the wrong one off the shelf. The batteries are expensive and complex and have to be built. I would imagine the are numerous checks along the way during manufacturing that make it nearly impossible to put the wrong battery in the car.

 

[Logal727]

The "cover-up" thread gets locked, but this one remains... life is strange sometimes!

Clearly a cover-up then

 

[KevinS]

Clearly a cover-up then

That's how they get you!

 

[jeffdawgfan]

If you kick a dead horse long enough it will eventually start smelling........

 

[GoGoGadgetMachE]

Hey, at least it’s more secure than my password! ????

I tried to tell you "FrunkButtonOrDie" was a bad password, but you didn't listen.

 

[stevec73]

I get an extra 20 miles of range if I plug a portable cell phone charger battery pack into the front USB port.

 

[BalsaDust]

To the OP, glad this all worked out for you and you do indeed have the proper battery.
Just curious if anyone thought of suggesting a car scanner app, would it have shown capapcity?

Tony

 

[mkhuffman]

To the OP, glad this all worked out for you and you do indeed have the proper battery.
Just curious if anyone thought of suggesting a car scanner app, would it have shown capapcity?

Tony

Yep, it was and it will. But most normal people are not going to go through the trouble of getting and OBDII scanner and playing around the CarScanner app. It would be great if Ford could put the data we can read via CarScanner in FordPass or on the display for us to monitor. But I bet that data would cause more questions for more people, rather than helping.

I would love it, though. Because it is not wise to keep a Bluetooth OBDII device connected all the time in your car, so there are a lot of extra steps to use it.

 

[Keyuser]

Here's a solution some Ukrainian person found for improved range: an electric generator attached to the back of their Tesla!

 

[Ken Josing]

I ordered my Premium Mach E in 2021 and received it in March, 2022. I paid the extra for the Extended Range battery. All my paperwork stated extended, but I've only been able to charge up to 240 at max. When i picked up the car I questioned why there was only 240 at 100% charge. Basically I was told it may take a few charges to reach the full 100% extended range. After 2 months, still getting low range. Asked again, and again, I was assured I had the extended battery and it was my driving not the car. I didn't understand how my driving usage prevents my battery from having a higher 100% charge range. Mind you, that they never bothered to look at the battery part.

3 weeks ago, went in again! Dealership said they will contact me the next week to have the car picked up to look at. Never got a call back. We took the car to a different dealership and found out I, in fact, Do Not have the extended Range battery and this was something done at the assembly line.

I've been paying on a car that doesn't have what I paid for. This has never happened to me before.

What are my options for retribution. I'm not sure how to go about getting this fixed or compensated. I don't trust the dealership. I'm a first time Ford purchaser.

Any advise? My husband and I are headed back to dealership yet again to get them to acknowledge the mistake.

Thank you!

OK, Let’s get to it! As Mach-Lee indicated, do you have the “X” on the front doors? If you have AWD you will see a “4” between the “X” and Mach-E. The “X” indicates the 98-kWh battery, of which we can only use 88-kWh.

Next is the GOM (guess oh meter). That’s what you are looking at on your dashboard. That number keep changing based on you driving habits. If you drive fast most of the time or driving against the wind that number goes down. I’ve had my Mach-e since February 2021 and the GOM was apparently updated 6-8 months ago as I saw for the first time 315 miles at 100% and the projected miles keeps going down since.

The statistics below are on an excel file which I’ve keep from the beginning. It should be self-explanatory. These are the recent charges. I try to keep charging at 85 or below, try.

You need to do something similar to get back your trust in the fact you have the extended range battery.

Battery Level Charge​	Battery Level​	Odometer​	Miles Driven​	Actual % of Battery Used​	Actual kWh Used​	Est. Miles per kWh​	Est. Miles Full charge​	​
89​	39​	13,540​	143​	50​	44.00​	3.25​	309.23​	​
85​	47​	13,660​	120​	38​	33.44​	3.59​	309.39​	​
85​	43​	13,777​	117​	42​	36.96​	3.17​	308.92​	​
85​	37​	13,916​	139​	48​	42.24​	3.29​	308.60​	​
79​	29​	14,062​	146​	50​	44.00​	3.32​	308.58​	​
94​	48​	14,203​	141​	46​	40.48​	3.48​	308.25​	​
94​	58​	14,309​	106​	36​	31.68​	3.35​	308.02​	​
90​	51​	14,418​	109​	39​	34.32​	3.18​	307.66​

 

[generaltso]

OK, Let’s get to it! As Mach-Lee indicated, do you have the “X” on the front doors? If you have AWD you will see a “4” between the “X” and Mach-E. The “X” indicates the 98-kWh battery, of which we can only use 88-kWh.

After 9 pages of discussion, do you really think we haven’t “gotten to it”? Did you reply to the OP without reading enough of the thread to see that she already confirmed she has the ER battery?

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