Post here if you have an active FDRS account and are willing to look up info for others

Mike G

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If you allow me this question, where do you actually read this? Unfortunately, at least for my European car, I can only see the installed PU version if it came in via OTA, as then this is displayed as info message under the Firmware update menu. However, in one of your previous posts you said that the SYNC version was reset to 4.2. Well, the SYNC/APIM version actually is shown, but also is not really coupled to the PU version. So are you really referring to the PU version, or only to SYNC?

I am asking as my car may need the HVBJB replacement as well (at least I have found indications for this) and therefore I am following this discussion just to know what may happen.
When you select the "Check Updates" section of the Sync menu it should show the last OTA that was received. Sometimes it will show nothing at all (depending on whether something is in process).

Nothing on that screen has anything to do with whether or not you might need a HVJB replacement. You would need your dealer service advisor to look up your VIN in PTS and go to the "Connected Vehicle" page to check your DTCs for the codes that would indicate a HVJB failure.

Do not rely on any software version or OTA screen in Sync for anything related to how the car actually functions, as they have nothing to do with each other.

While I realize that Sync screen is the only thing in the car you have to look at to get a clue as to what's going on, I highly recommend you call your service advisor (or visit) to go over your PTS Connected Vehicle screen and OTA Dashboard with them to find out what's actually going on.
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jmgreen

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Hi Mike,

thanks for your reply and your explanations.
I am not really concerned about my junction box, or my SW status. :) But I was astonished that Briguy explained that he got reverted back to a PU 4.2.
Can this happen, or where does such a message come from, as (as you explained) this would only show up under "Check Updates" if newly an OTA update was done.
So would this mean that someone at the dealer flashed a really old SW, and afterwards the car over the air downloaded the now reported 4.2?
And could you really downgrade a SW manually, or wouldn't this be prevented by the system?
 

Mike G

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Hi Mike,

thanks for your reply and your explanations.
I am not really concerned about my junction box, or my SW status. :) But I was astonished that Briguy explained that he got reverted back to a PU 4.2.
Can this happen, or where does such a message come from, as (as you explained) this would only show up under "Check Updates" if newly an OTA update was done.
So would this mean that someone at the dealer flashed a really old SW, and afterwards the car over the air downloaded the now reported 4.2?
And could you really downgrade a SW manually, or wouldn't this be prevented by the system?
I would think that it would be prevented by the system. But we've seen OTA messages before in Sync that were completely wrong due to some server issue.
 

lwilliams0514

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Some will show up as OTAs, but..in general terms having all those updates applied is desirable. Getting a dealer tech to do them usually involves money.
Well... Car will be going in for a door cracking concern (see my other post) so hopefully I can get them to flash these updates while it is there.
 

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If the IMPA file shows up is that the new BC 1.3?
 


737flyer

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Based on the first BC rollout, people have theorized that

IPC
IPMA
CCM
PSCM
CMR

could all need to be updated in addition to the modules already updated.
We've got a ways to go. Especially being stuck on 6.1
 

JLee

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Appreciate any assistances with the look up. Received back-to-back letters from Ford regarding 23B50 and 23V687. Given parts for the 23V687 recall is not widely available yet, I prefer not go to dealership multiple times. Can someone please confirm whether 23B50 OTA is completed for my car? My latest OTA update is 6.4.0 on 10/30/23. Also, if I really need to go to dealership for the 23B50 update, are there other updates that I should ask the dealership to perform?

My VIN - 3FMTK4SE8NMA15045

thank you
Jim
 

avdonr

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Appreciate any assistances with the look up. Received back-to-back letters from Ford regarding 23B50 and 23V687. Given parts for the 23V687 recall is not widely available yet, I prefer not go to dealership multiple times. Can someone please confirm whether 23B50 OTA is completed for my car? My latest OTA update is 6.4.0 on 10/30/23. Also, if I really need to go to dealership for the 23B50 update, are there other updates that I should ask the dealership to perform?

My VIN - 3FMTK4SE8NMA15045

thank you
Jim
23B50 is a software update for the BECM/SOBDM which is part of 6.6.0. You currently do not have 6.6.0 applied based on your available updates.

Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 1699503765578


I would ask them to at least also do the HVAC, it was part of an earlier CSP for poor cold weather performance. HCM/BCM gives you the fade in/fade out high beams. ACM fixes radio presets resetting. I believe the DSM update fixes an issue with seat position memory. WACM fixes issues with Magsafe enabled device charging.
 

noflipping

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Hey Mike...

Again, thanks for helping me try and sort out why my updates are so far behind/broken. Since your last insight, I received OTA 4.2.1 - only like 9 months late! Does this update give you any more info as to the current state of updates/what needs to be done/what is out of whack?

It's usually fairly brutal dealing with Ford OTA techs and having the dealership try to figure this out. You always seem to know more that they do. Wondering if it makes sense to piggy back a request with the current recall?

Simply - I'm in need of a clear, easy to follow plan of action for them to follow.


Many thanks!

3FMTK3SU0MMA05951
 

Pedro Diaz

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Can you help me find out what updates I'm missing? 3FMTK2SU8NMA58442
 

PTargo

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I’m thinking of buying this car. Can someone please tell me what updates are needed? VIN: 3FMTK4SX8NMA01390
 

Mike G

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Hey Mike...

Again, thanks for helping me try and sort out why my updates are so far behind/broken. Since your last insight, I received OTA 4.2.1 - only like 9 months late! Does this update give you any more info as to the current state of updates/what needs to be done/what is out of whack?

It's usually fairly brutal dealing with Ford OTA techs and having the dealership try to figure this out. You always seem to know more that they do. Wondering if it makes sense to piggy back a request with the current recall?

Simply - I'm in need of a clear, easy to follow plan of action for them to follow.


Many thanks!

3FMTK3SU0MMA05951
Here's your list of available updates:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3SU0MMA05951-10-Nov-23

So there are dependencies at work here.

You have a rather old version of Sync.

You have an APIM update in your list that should be applied next before anything else happens. That would update your Sync and after that either a TCU or GWM update would likely show up. If it were me sitting there with the FDRS laptop I'd be updating the APIM first and any follow-on GWM, or TCU that shows up after that...and keep doing that until no more of those show up.

Then I'd do the RFA, the doors, the HVAC, the CMR and PSCM, the OBCC, and then stop without doing the powertrain items (PCM, ABS, BECM, SOBDM, SOBDMB, SOBDMC) or the SCCM. That would bring you to mostly current. Many of us doing our own updates are not doing the SCCM so that it doesn't cause an issue with getting a future BC 1.3 update OTA, so just letting that one happen when it happens. I also havens;'t done the new GFM that was released a couple of weeks ago. I'd like to know what that one's for before doing that update.
 

Mike G

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Can you help me find out what updates I'm missing? 3FMTK2SU8NMA58442
Here's the list of available updates:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK2SU8NMA58442-10-Nov-23

You really aren't 'missing' much. Many of us have these exact same updates in our lists and are just waiting for the OTAs to be released to update them.
 

Mike G

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I’m thinking of buying this car. Can someone please tell me what updates are needed? VIN: 3FMTK4SX8NMA01390
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK4SX8NMA01390-10-Nov-23


Looks like that gateway update would be OTA 5.1.1 when it shows up. Don't know why those doors haven't gotten the OTA update by now but maybe it's cause the car has been sitting on a lot for a while. ?‍♂ dunno. Also it looks like the HVJB was replaced on the 4th of Feb this year.
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