Recall 23S56 - HVBJB Replacement / Powertrain Software Update

[Briguy]

My 2021 AWDx had a HVBJB failure. It was in the shop about 50 days. Finally got it back Monday of this week. Says the HVBJB was changed but that the recall remains outstanding...no clue what this means.

It likely means you did not get the latest part that is being used for this recall meaning that you will likely need to have it serviced again to clear the recall.

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[hybrid2bev]

IMO there is no definitive answer. The recall language does not say anything about a newer part, because if you had it replaced after the HVBJB was updated in early 2022, you don't need to have it replaced again. So that suggests there isn't a newer part. But nowhere does it say there isn't a newer part that is being used for this recall.

If there isn't a newer part, why did it take so long to get the parts ready for this recall? Was it simply because they had to make sure they had enough in stock, or is it because they were getting a new part ready for the recall? Either is possible, but I suspect there is a newer part and they are not telling us because it would mean those who have had it replaced before need to have it done again. And they want to avoid that, right?

Someone will get their hands on the HVBJB being used in the recall and then maybe we will have the answer. Inquiring minds want to know!

These are the replacement part #'s listed in the recall documentation in post #1.

 

[21st Century Pony]

I just got word from my service manager that parts are on order and they expect them to arrive next week. He did not have any details about the part or if they were following the latest recall guidance but I suspect I will be one of the first owners that is getting their car fixed post updated recall.

I am eagerly waiting to see my repair documents to see what was done.

(Repeat from my post above) I understand that the recall parts include the HV Battery contactor-area interior junction box, + a new BECM and a new SOBDMC outside the HV Battery.

 

[mkhuffman]

I just got word from my service manager that parts are on order and they expect them to arrive next week. He did not have any details about the part or if they were following the latest recall guidance but I suspect I will be one of the first owners that is getting their car fixed post updated recall.

I am eagerly waiting to see my repair documents to see what was done.

So let's look at it this way:
1. There is a V1 part that was put in my car.
2. There is a V2 part that entered production in April (I think it was April) 2022.

We are not aware of a V3 part, right? But V2 parts are failing, just at a lower rate. Why would they spend all this money on a recall to put V2 parts in cars that still have decent failure rate? Seems like a waste of time and money. If I were Ford, I would put parts in that I KNOW will not fail. And V2 parts are failing.

Maybe I am being too logical.

Regardless, I don't know if your repair documents will contain enough information to know if there is a V3 part. You need to get pictures of the two parts right next to each other. We need clear pictures of the V3 part so our super smart forum members (like Lee) can examine it and see if they can see any differences. Will your service advisor take pictures for you, or let you take pictures?

 

[dixiekidd88]

So let's look at it this way:
1. There is a V1 part that was put in my car.
2. There is a V2 part that entered production in April (I think it was April) 2022.

We are not aware of a V3 part, right? But V2 parts are failing, just at a lower rate. Why would they spend all this money on a recall to put V2 parts in cars that still have decent failure rate? Seems like a waste of time and money. If I were Ford, I would put parts in that I KNOW will not fail. And V2 parts are failing.

Maybe I am being too logical.

Regardless, I don't know if your repair documents will contain enough information to know if there is a V3 part. You need to get pictures of the two parts right next to each other. We need clear pictures of the V3 part so our super smart forum members (like Lee) can examine it and see if they can see any differences. Will your service advisor take pictures for you, or let you take pictures?

I am curious about this as well, I am wonder what the V3 difference will be. We have had a V1 replaced with another V1 in Jan 2022, then a V2 replaced in July 2022. We did receive a notice about the recall but then it was removed from our vehicle due to the V2 part already being installed. We are now at 97,xxx miles and about to expire the EV warranty so hoping the failure of the V2 part will still fall under the recall in the future if it happens.

 

[mkhuffman]

These are the replacement part #'s listed in the recall documentation in post #1.

Well, according to @markboris, these are newer parts.
https://www.macheforum.com/site/thr...-or-stop-safely-now-message.31734/post-713317

He had the "B" version installed, and this recall lists a "C" version for the GT models. So I would say we have a "V3" part.

 

[Briguy]

So what in the hell was the reman part that they put in my car last time? v1.5?

 

[Briguy]

Regardless, I don't know if your repair documents will contain enough information to know if there is a V3 part. You need to get pictures of the two parts right next to each other. We need clear pictures of the V3 part so our super smart forum members (like Lee) can examine it and see if they can see any differences. Will your service advisor take pictures for you, or let you take pictures?

I can ask but I doubt it. Olathe Ford has been tremendous as far as service is concerned. They are one of if highest volume Ford dealers in the Midwest. They move ALOT of vehicles through service on daily basis. Every time I have to make a visit there everyone is very professional but they are busy to say the least.

 

[GreaseMonkey]

Called my dealer today. Scheduled for a replacement next Tuesday.

Woman answering the phone just asked for my phone and was able to lookup my vin and confirm it is subject to two recalls. She also said that the lead time is 5 days for HVBJB and that the repair time is half a day. She played a bit dumb about loaner, but I mentioned that Ford is reimbursing for rental vehicles and I expected one. She confirmed it. Very pleasant experience. Let’s hope the techs mirror her performance.

 

[azerik]

I know someone who just had their's done in less than 24hrs.

Did they get the coolant back in the battery?

My 2021 AWDx had a HVBJB failure. It was in the shop about 50 days. Finally got it back Monday of this week. Says the HVBJB was changed but that the recall remains outstanding...no clue what this means.

Sadly could mean another round for your MME.

 

[HuntingPudel]

Well, according to @markboris, these are newer parts.
https://www.macheforum.com/site/thr...-or-stop-safely-now-message.31734/post-713317

He had the "B" version installed, and this recall lists a "C" version for the GT models. So I would say we have a "V3" part.

LK9Z-10666-C-RM is what was installed in my car last summer (August). My car does not have the recall showing for its VIN. ?‍?

 

[HuntingPudel]

Did they get the coolant back in the battery?


Sadly could mean another round for your MME.

I also know someone who had same day service. Yes, he got the coolant replaced and not just drained. ??

 

[MachE70]

Well, according to @markboris, these are newer parts.
https://www.macheforum.com/site/thr...-or-stop-safely-now-message.31734/post-713317

He had the "B" version installed, and this recall lists a "C" version for the GT models. So I would say we have a "V3" part.

Yes, it looks like new part numbers will be used for all three versions of the Mach e subject to the recall: the GT went from B version to C version, AWD went from C version to E version, and RWD went from D version to F version. Hopefully these new versions are much more robust, but only time will tell. It never made sense that Ford would initiate a $50 million +- recall unless they had a lot of confidence in the new parts being installed. For cars not subject to the recall with previous versions of the HVBJB, there is a decent chance they will eventually be added to the recall since failures are still occurring, although at apparently a lower rate.

 

[silverelan]

Yes, it looks like new part numbers will be used for all three versions of the Mach e subject to the recall: the GT went from B version to C version, AWD went from C version to E version, and RWD went from D version to F version. Hopefully these new versions are much more robust, but only time will tell. It never made sense that Ford would initiate a $50 million +- recall unless they had a lot of confidence in the new parts being installed. For cars not subject to the recall with previous versions of the HVBJB, there is a decent chance they will eventually be added to the recall since failures are still occurring, although at apparently a lower rate.

Excellent! If the parts have been further improved, then I'm more optimistic about this recall than I've been at any time previously.

I really wish Ford would let us know what they've changed on these parts and why they think this is the permanent solution we've been waiting for.

 

[hybrid2bev]

Excellent! If the parts have been further improved, then I'm more optimistic about this recall than I've been at any time previously.

I really wish Ford would let us know what they've changed on these parts and why they think this is the permanent solution we've been waiting for.

https://www.macheforum.com/site/thr...call-hvbjb-in-30-013-mach-e.31211/post-704107

Flatter contacts I believe.

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