Mach e dead in garage, next step

zvez

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Zvez,

I apologize if it's posted somewhere else, but using the forum search tool nothing came up. I logged into ford.com but couldn't find the 12v battery level. Any advice on where to find it? TIA!
no worries, go to ford.com website and log in, then go back up to the right corner of the screen and click on the person icon, then on the dropdown list select "........account" (in my case it's "chris' account") NOT VEHICLE DASHBOARD, the screen will come up with 12v state of charge like this.

Ford Mustang Mach-E Mach e dead in garage, next step state of charg
 

zvez

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...exactly. Which is why I'm replacing the 12V battery today in my May 2022 Mach E. Don't want to be penny-wise & pound-foolish.
doing it yourself or dealer? I read thru the how to thread, it's seems pretty complicated.
 

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no worries, go to ford.com website and log in, then go back up to the right corner of the screen and click on the person icon, then on the dropdown list select "........account" (in my case it's "chris' account") NOT VEHICLE DASHBOARD, the screen will come up with 12v state of charge like this.

state of charge.png
Got it - thank you! "Charge level" is the 12v I assume?
 

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Yep. As explained in other threads it’s not labeled as such because it’s reputed to be a coding error by someone somewhere that switched it from the previously displayed HVB SOC to the currently displayed LVB SOC …?

The HVB SOC appears in your FordPass data and is displayed in the car.

It’s a bit convoluted.
 


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no worries, go to ford.com website and log in, then go back up to the right corner of the screen and click on the person icon, then on the dropdown list select "........account" (in my case it's "chris' account") NOT VEHICLE DASHBOARD, the screen will come up with 12v state of charge like this.

state of charge.png
It will show the level at the time when the car communicated with the server last time. The level will drop while the car is sleeping.
 

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doing it yourself or dealer? I read thru the how to thread, it's seems pretty complicated.
I could do it myself but I'd have to pull out the frunk. As it happens, my Mach E is in for its (only second-ever) warranty work on the front motor end and they already pulled all the frunk guts out, so...
 

zvez

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It will show the level at the time when the car communicated with the server last time. The level will drop while the car is sleeping.
I've seen very little variance, I typically check it once or twice a day. In eight months it's ranged from 80-95%, I've never seen it lower than 80%.
 

zvez

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I've seen very little variance, I typically check it once or twice a day. In eight months it's ranged from 80-95%, I've never seen it lower than 80%.
I had a short 5 mile trip 2.5 hours ago. Here is what the site showed:

Ford Mustang Mach-E Mach e dead in garage, next step 1720548683012-3s


I went to the car, started it, and checked LVB in the car scanner - it was 66%. Then I refreshed the page and -

Ford Mustang Mach-E Mach e dead in garage, next step 1720548720266-qn


So the battery lost 11% during 2.5 hours, but the website didn't show it until the car was started and communicated.

At least I gained 1 mile in the range!
 
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I've heard speculation that you could possibly use AA batteries in series on the leads to pop the frunk. Has anyone tried a 9V? If that works, I'm getting a magnetic key keeper, putting a 9V in there and attaching it somewhere in that little door on the front end.
 

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I've heard speculation that you could possibly use AA batteries in series on the leads to pop the frunk. Has anyone tried a 9V? If that works, I'm getting a magnetic key keeper, putting a 9V in there and attaching it somewhere in that little door on the front end.
9V battery won't work. Needs to be 12V. 8x AA batteries does work.
 

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If I were designing a car, I'd think outside the box and use a steel cable attached to a handle on both the outside and inside of the door. It could be called a "pull handle".
Thieves would love it!
 

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no worries, go to ford.com website and log in, then go back up to the right corner of the screen and click on the person icon, then on the dropdown list select "........account" (in my case it's "chris' account") NOT VEHICLE DASHBOARD, the screen will come up with 12v state of charge like this.

state of charge.webp
I don't think that's the 12v battery, I think that's the high voltage battery percentage. The reason I'm saying that is because my whole car died just as I pulled into my carport and started to put it into park. Dead as a door nail, luckily I was able to get all of my stuff out of the car and pop the trunk using the manual pull. I just looked online and my battery percentage is 78% just like it was on the high voltage battery at the time of the failure. Same percent as it shows in the app.
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