Email from Ford: Tesla NACS Replacement Adapter Shipping Soon

[sneakyyy_sneak]

Anyone also receive this email from Ford?

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[Donna216]

Anyone else receive an email to replace your tesla adapter?

 

[JoanS]

Yep! Just now.

 

[360alaska]

Yes, I just go that aswell:

It no wonder Ford vehicles are so expensive, they have to do everything twice.

 

[crl]

Yep! Just got the same notice and came here to post.

 

[hack-e]

I just got this too!

 

[ThatGuyLando]

Anyone also receive this email from Ford?

Just got it this morning, seems like no action is needed unless you've recently moved, then just update the address on your profile.

 

[HondaRacer]

Just got the same email. Good, I was missing the days of endless waiting for my adapter!

 

[JoanS]

Just this morning.

 

[desiguy2447]

As a part of ongoing testing, your adapter has been identified by Ford to have a potential issue that may result in reduced charging speeds over time, and in some cases, charge port damage. As such, Ford does not recommend using the adapter initially supplied to you with any vehicle from this time on, and we will be sending you a replacement.

Please check FordPass® or the in‑vehicle Public Charging app for other charging options within the BlueOval Charge Network™ while we expedite your replacement adapter.

Ford will supply a replacement adapter in the coming weeks and provide return instructions to send back your existing adapter – both at no cost. It is imperative that we receive all adapters affected to reduce the risk of potential vehicle damage.

 

[Falcon53]

Got same email. What adapter are they talking about? The mobile charger or the Tesla adapter?

 

[andyrross]

I received my Tesla adapter I think in May or June. Just got this email from Ford this morning:

As a part of ongoing testing, your adapter has been identified by Ford to have a potential issue that may result in reduced charging speeds over time, and in some cases, charge port damage. As such, Ford does not recommend using the adapter initially supplied to you with any vehicle from this time on, and we will be sending you a replacement.

Please check FordPass® or the in‑vehicle Public Charging app for other charging options within the BlueOval Charge Network™ while we expedite your replacement adapter.

Ford will supply a replacement adapter in the coming weeks and provide return instructions to send back your existing adapter – both at no cost. It is imperative that we receive all adapters affected to reduce the risk of potential vehicle damage.

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Apologies if this thread is a duplicate.

 

[andyrross]

Ah, I see we all did.

Sorry for the duplication

 

[mikeinet]

Thanks for telling us.... that's crazy - these are from Tesla, arent they?

 

[voxel]

Yes. It explains why the adapter gets a bit toasty after usage.

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