Body Shop Can’t Fix Door Scratch Because It’s Electric

SonicBlue

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so with all the anti ev hysteria out there, who thinks at some point parking garages will not allow EVs to park in them for risk of a "runaway fire"?
Are you familiar with the lithium battery bans on checked luggage? That’s your federal government. So would I be surprised if a rando private parking garage did the same? No.
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Are you familiar with the lithium battery bans on checked luggage? That’s your federal government. So would I be surprised if a rando private parking garage did the same? No.
Do you know the difference between a lithium battery and a lithium-ion battery?
 

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Curious how many of you have run into this. I have a small scratch on my door from a rock I wanted fixed. My insurance has already quoted it. I called a body shop, gave them my vehicle type, and they scheduled my appointment and everything. Today I get a call back: “Oh, the computer says we can't work on it because it's electric". And I say, "It's just a door scratch, you don't have to take apart anything dangerous". “Sorry, but we're not certified and we don't have the safety equipment in case something would happen". :rolleyes: I gave up at that point.

This is a national chain (Gerber), and apparently they have to certify each location for any EV work, no matter how small ('tis but a scratch). He said it affects Tesla, Ford, and Toyota vehicles (but not other brands?). Wonder if their ban applies to hybrid vehicles or not, because there are a lot of those these days. Which begs the question—if they work on hybrids, why not EVs?

I can see the concern if they have to drop the pack or something, but this excessive EV danger paranoia gets annoying at times. It's just another Ford SUV. The only thing they need to be careful about is not heating the crap out of the car during paint curing (less than 140ºF or something), but that's really easy, just turn down the temp a little bit.

I found another body shop affiliated with a Ford dealer, the first question I asked on the phone was "Do you work on ELECTRIC cars?", she had to check but then remembered they've worked on other Mach-E's. So I will start over again there.

Make sure you ask the EV question first with any body shop. I'm also disappointed a huge body shop would refuse to work on even minor body repairs.
Lee, I recently had scratches on the rear hatch of my 22 CR1 fixed by the body shop affiliated with my Ford dealer in Bloomer, WI. The entire door had to be painted. They did an excellent job and I’m certain it is the first EV they have worked on..
 

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I had the same response from Gerber when my Lightning needed front bumper work. Fortunately, I found a local shop who said they were properly trained, and did great work.
 

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Curious how many of you have run into this. I have a small scratch on my door from a rock I wanted fixed. My insurance has already quoted it. I called a body shop, gave them my vehicle type, and they scheduled my appointment and everything. Today I get a call back: “Oh, the computer says we can't work on it because it's electric". And I say, "It's just a door scratch, you don't have to take apart anything dangerous". “Sorry, but we're not certified and we don't have the safety equipment in case something would happen". :rolleyes: I gave up at that point.

This is a national chain (Gerber), and apparently they have to certify each location for any EV work, no matter how small ('tis but a scratch). He said it affects Tesla, Ford, and Toyota vehicles (but not other brands?). Wonder if their ban applies to hybrid vehicles or not, because there are a lot of those these days. Which begs the question—if they work on hybrids, why not EVs?
Got a scratch myself, took it to my regular shop, a local non-chain, no problems, great work.

I bet your shop either they got insurance issues because things like Bolts that would just combust, or there's an owner who is anti-EV and wants to have a "reason",. But who knows.
 


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Back when my car was mostly new it got vandalized. I first called some body shops, some of whom could work on it, some of whom rejected me due to not being EV-certified (most of the independent shops said they could work on it, most of the rejections were from big chains). I ended up contracting with a mobile paint shop to do the repair for less than what my deductible would cost. When the techs arrived at my office, they were wearing Brand T jerseys. They did a great job and also repaired a few rock chips that were in my hood at no additional charge. I could not tell where any of the repairs were after they were done and the repair was really too good since there was no orange peel so the texture of the side with the damage didn’t match the texture of the other side perfectly. ??
Hey Steve, can you tell me the mobile “brand T shirted” company you used? I’m in Concord.
 

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so with all the anti ev hysteria out there, who thinks at some point parking garages will not allow EVs to park in them for risk of a "runaway fire"?
I know people who’s condo garage won’t let them….
 

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Time to move to Chicago, @MachLee. You won’t have any trouble here.

(and you can still support the packers, but can’t do it too overtly).
 

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But EVs can spontaneously ignite. At a national chain, that means deep pockets to go after an sue. Lawsuits from every other car owner whose car was damaged in the fire. National chains get certified (whatever that means) just as ass cover in there case is a fire incident.
Sure - but the probability of that happening while in the care of said National Chain is infinitesimally small. And a "quarantine" proves nothing - it's a lagging indicator. All it proves is "it didn't" NOT "it won't".

It's silly and perpetuates the myth that EVs are somehow dangerous outside of "normal" risk. Unless there has been a manufacturing defect (like the Bolt) or physical damage to the pack, there is essentially no risk.
 
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Curious how many of you have run into this. I have a small scratch on my door from a rock I wanted fixed. My insurance has already quoted it. I called a body shop, gave them my vehicle type, and they scheduled my appointment and everything. Today I get a call back: “Oh, the computer says we can't work on it because it's electric". And I say, "It's just a door scratch, you don't have to take apart anything dangerous". “Sorry, but we're not certified and we don't have the safety equipment in case something would happen". :rolleyes: I gave up at that point.

This is a national chain (Gerber), and apparently they have to certify each location for any EV work, no matter how small ('tis but a scratch). He said it affects Tesla, Ford, and Toyota vehicles (but not other brands?). Wonder if their ban applies to hybrid vehicles or not, because there are a lot of those these days. Which begs the question—if they work on hybrids, why not EVs?

I can see the concern if they have to drop the pack or something, but this excessive EV danger paranoia gets annoying at times. It's just another Ford SUV. The only thing they need to be careful about is not heating the crap out of the car during paint curing (less than 140ºF or something), but that's really easy, just turn down the temp a little bit.

I found another body shop affiliated with a Ford dealer, the first question I asked on the phone was "Do you work on ELECTRIC cars?", she had to check but then remembered they've worked on other Mach-E's. So I will start over again there.

Make sure you ask the EV question first with any body shop. I'm also disappointed a huge body shop would refuse to work on even minor body repairs.
I ran into that for door ding out of 4 shops 2 would not touch it cause they weren’t EV certified yet the other 2 was listed in Fords repair list. The door ding was the car parked next to luckily I was sitting in the car at the time so her insurance paid for it. The bill for the repair was 4,000.00 dollars
 

SonicBlue

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Do you know the difference between a lithium battery and a lithium-ion battery?
Are you…

1. Just sniping that I said “lithium” instead of “lithium-ion” (guilty)?
2. Suggesting that FAA doesn’t prohibit li-ion batteries in checked luggage (it does)? or
3. Suggesting that modern EVs, laptops, cell phones, etc. don’t all use some form of li-ion (they do)?

Seems like, aside from sniping over me dropping the word “ion” my point stands?

Happy TG!
 

Maquis

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Are you…

1. Just sniping that I said “lithium” instead of “lithium-ion” (guilty)?
2. Suggesting that FAA doesn’t prohibit li-ion batteries in checked luggage (it does)? or
3. Suggesting that modern EVs, laptops, cell phones, etc. don’t all use some form of li-ion (they do)?

Seems like, aside from sniping over me dropping the word “ion” my point stands?

Happy TG!
The original problem with batteries catching fire on planes were lithium and Li-on but very cheaply made and had no BMS. I just don’t feel that those incidents and the subsequent ban should be conflated with the battery technology currently used in EVs. I apologize for being so terse.

Happy holidays to you as well!
 
 







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