04/04/22 Build Week Chat

[FrostyICE]

So sorry to hear about health issures @jayemunr. Glad you received and are loving the car. Can't wait for pics ?

Sponsored

 

[FrostyICE]

Me too. My wife is on the fence about the whole thing. She thinks all this tracking and excitement about a new car is a bit much. Am
sure once she drives DarknStormy, she will feel differently.

We can all agree that the tracking needs a LOT of help, but its better than having nothing at all. When I was sitting in the salesmanship office he got a call on his landland and then on his cell phone (none of which he took) but apologized to us for the interruption. Apparently this guy calls him EVERY DAY to ask where his vehicle is. You don't wanna be THAT person. And yes she will LOVE DarknStormy. Love the name!

 

[alangant]

Me too. My wife is on the fence about the whole thing. She thinks all this tracking and excitement about a new car is a bit much. Am
sure once she drives DarknStormy, she will feel differently.

Is DarknStormy short for DarknStormyNight?

 

[dark_ma773r]

Car is still in Petersburg and has NOT been picked up by United Road. I contacted them via an online form to request a status and they not so politely told me to GFYS. The email they sent back was rude beyond belief. They did say that the car had NOT been offloaded/grounded at this time, so it is still sitting on a train car apparently. All I can say is my patience is wearing really thin and would love to put a bug in the ear of someone at Ford who can actually make changes to this process, knowing the dealer and the Ford chat people are not the right audience for my constructive criticism. DarknStormy is not only the name of my car ...but is my mood currently.

 

[NJ_MachE]

Car is still in Petersburg and has NOT been picked up by United Road. I contacted them via an online form to request a status and they not so politely told me to GFYS. The email they sent back was rude beyond belief. They did say that the car had NOT been offloaded/grounded at this time, so it is still sitting on a train car apparently. All I can say is my patience is wearing really thin and would love to put a bug in the ear of someone at Ford who can actually make changes to this process, knowing the dealer and the Ford chat people are not the right audience for my constructive criticism. DarknStormy is not only the name of my car ...but is my mood currently.

Ugh, totally get the frustration. FWIW, my car sat on the railcar in Newark, NJ for a week before it got unloaded (I knew this because Norfolk Southern continues to allow you to track the railcar status even after it arrives somewhere-- it isn't actually off the railcar until you get to statuses like "Unloaded" and/or "Released Empty". Within a day of that happening, the VIN showed up as "Pending Pickup" in United Road's system. And then, it only took four days for it to arrive at the dealer. (which included a weekend)

 

[mdpmdp]

Car is still in Petersburg and has NOT been picked up by United Road. I contacted them via an online form to request a status and they not so politely told me to GFYS. The email they sent back was rude beyond belief. They did say that the car had NOT been offloaded/grounded at this time, so it is still sitting on a train car apparently. All I can say is my patience is wearing really thin and would love to put a bug in the ear of someone at Ford who can actually make changes to this process, knowing the dealer and the Ford chat people are not the right audience for my constructive criticism. DarknStormy is not only the name of my car ...but is my mood currently.

I don't see where this response is rude. Keep in mind that typically these systems (railcar/convoy tracking) are in fact not meant to be used by us (the consumer), which is why Palsapp has closed their hole(s). In this case, United Road stated as much but actually gave you some info (unit not available to be shipped since it is not on the ground) despite not needing to. I understand the frustration generally, but in this case I see no problem with the response.

 

[dark_ma773r]

I don't see where this response is rude. Keep in mind that typically these systems (railcar/convoy tracking) are in fact not meant to be used by us (the consumer), which is why Palsapp has closed their hole(s). In this case, United Road stated as much but actually gave you some info (unit not available to be shipped since it is not on the ground) despite not needing to. I understand the frustration generally, but in this case I see no problem with the response.

In my fog of anger at the time it seemed rude, and Fords general lack of logistics expertise and tracking ability for a multi-billion dollar company is pretty astounding and is something that should be addressed by stakeholders in Ford's LT IMO.

 

[EVRIDER]

Let's ask them!

@MattyMachE
@bobb82851
@EVRIDER
@elielectric
@jayemunr

Did you receive your Mach-Es?

Yes got as schedule time and busy with some exterior modes see below and let me know how it looks
“Star-E” Mach-E Got Side bar and Hatch Blackout Wrap & Side Graphics

 

[CarDreams]

Yes got as schedule time and busy with some exterior modes see below and let me know how it looks
“Star-E” Mach-E Got Side bar and Hatch Blackout Wrap & Side Graphics

Nice, great to hear! Like the techno-future look!

 

[CarDreams]

Sonic got its first ding (someone opened their door recklessly I am assuming ?). People in CLT are notorious for this, so I have been really mindful and parked it away from people when we are out...but this one must have happened within the last couple of days somewhere.

Its not major at all and the paint is ok. Any tips on how to repair minor dings?

ALSO someone who was renting a Tesla UNPLUGGED Sonic from a free charger because they were on 10% while I was in the grocery store. Which is fine (albeit a bit entitled), I had more than enough charge and was just testing it out. They left a note. The thing that got me was they left the charging door OPEN.

Suffice to say, it's been a week of me being a peeved car dad.

 

[CB1234]

My baby is home! Got a call from the dealer the minute they opened today (he knew I was anxious), and went in and got things done this afternoon. Nice painless process, got the old price with the $750 rebate, didn't even have to ask or fight for it. A little back-and-forth on trade-in value but given I already had offers from Carmax and Carvana it was pretty easy.

@FrostyICE give me that green check mark!

Still fiddling with stuff - I set my home location to charge to a max of 90% - should I make it 80%? And if I do, is it easy enough to flip it to 100% when needed? It didn't seem obvious in the Ford app - I guess I could just go in and change the detailed settings for my charger in my car those rare cases I need 100%.

I discovered the 220V outlet in my garage was installed upside down relative to the portable charger - not end of world but something to get fixed.

 

[alangant]

My baby is home! Got a call from the dealer the minute they opened today (he knew I was anxious), and went in and got things done this afternoon. Nice painless process, got the old price with the $750 rebate, didn't even have to ask or fight for it. A little back-and-forth on trade-in value but given I already had offers from Carmax and Carvana it was pretty easy.

@FrostyICE give me that green check mark!

Still fiddling with stuff - I set my home location to charge to a max of 90% - should I make it 80%? And if I do, is it easy enough to flip it to 100% when needed? It didn't seem obvious in the Ford app - I guess I could just go in and change the detailed settings for my charger in my car those rare cases I need 100%.

I discovered the 220V outlet in my garage was installed upside down relative to the portable charger - not end of world but something to get fixed.

My charging is set to stop at 90% at home. Once I started a charge this evening, Ford Pass offers a button to charge to 100%. Nice solution, assuming it works.

 

[NJ_MachE]

My charging is set to stop at 90% at home. Once I started a charge this evening, Ford Pass offers a button to charge to 100%. Nice solution, assuming it works.

I've gotten this to work a few times on my side so far. Nice to not have to go back into the car. The FordPass UI is pretty terrible though. Even if you have it set to 90%, its estimate for completing that charge states that it will charge to 100% , which is definitely wrong!

 

[Electricponi]

Updates
Dropped Quicksilver off today for STEK PPF + Ceramic coating. Missing my baby already but means she can finally hit those good old Cali freeways.
I’ve had her parked for the most part because I was nervous about collecting rock chips/dents. What have you done to your Mach E thus far?

 

[RMoore]

Ugh, totally get the frustration. FWIW, my car sat on the railcar in Newark, NJ for a week before it got unloaded (I knew this because Norfolk Southern continues to allow you to track the railcar status even after it arrives somewhere-- it isn't actually off the railcar until you get to statuses like "Unloaded" and/or "Released Empty". Within a day of that happening, the VIN showed up as "Pending Pickup" in United Road's system. And then, it only took four days for it to arrive at the dealer. (which included a weekend)

This is interesting and addresses something I was wondering about. At what point does that Norfolk automated tracking line cease to be useful? My car was delivered to the Doremus Ave lot in Newark based on my checking last Sunday but now says “[something garbled] Newark NJ.” Do you recall where in Newark you sat for a while?

Sponsored