Shipping a dead Mach-E

Tampamike

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It’s in Houghton, Michigan and I’m trying to get it to the Twin Cities.
Been up there on the “Cuenaw.” Middle of nowhere? C’mon, it’s right next to Hancock, right?
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bbhaag

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It’s at Copper Country. Marquette said they didn’t have one, didn’t ask the other kind of close one since it’s the smallest Ford dealership I’ve ever seen. I’m sure there are some dealers closer than the TC but Ford said they’d cover a tow to me so I might as well go all the way for convenience's sake.

I talked to a shipper, might just have to drag it onto the truck again, whatever.
Are you serious? I went to Copper County Fords website and this is literally the first banner that pops up......oh the irony.
Ford Mustang Mach-E Shipping a dead Mach-E copper county ford service banner
 
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stroszek

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It doesn’t seem to me 100 miles is a shipping job. It’s a flatbed tow job. If it was me, I’d rent a trailer and load it up and drive it there myself. That way I’d know it was done right.

You are obviously frustrated, and having to handle logistics yourself doesn’t help at all, but I think you are inflating your situation to be bigger than it needs to be. Hire a quality tow company to go get it, deliver it to the nearest dealership that has the tools and expertise to do a deep dive if necessary, and send Ford the bill for reimbursement. It is a difficult situation, but it is not Ford’s fault you were in the middle of nowhere when the car broke down.

Good luck to you. Slow down and make deliberate decisions.
It’s not 100 miles. It’s at least 200 miles to a dealer that can service it and something around 400 miles to me.

I’m not saying this is the end of the world but one of the biggest reasons I got this car was the dealer network, and it’s extremely annoying that not only did this dealer take two weeks to tell me they’d can’t actually fix it and also apparently most small dealerships can’t deal with battery issues.

I don’t have the ability to do it myself and I’m pretty worried that it won’t be done properly and I’ll just have to deal with whatever fallout comes out of that.
 
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Say Watt

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There's no way I would assume that car needs a HVB.

In fact, I would bet there's a good chance it could be repaired and ready to drive, without needing a special hoist.

Of course I'm speculating, but I just ain't buying the prognosis
The major controllers for the HVB are in the battery pack underneath the car. The dealer needs a a special hoist to lower the assembly to work on the components. This was a stupid location for parts that could be serviced at a more convenient location - as other manufactures do. It saved a few feet of of wire in manufacturing but made it a PINTB for service.
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