I had this, you have to have the e-heater button highlighted (i had this on but it still wasn't playing, I tried everything but just got cold air. I didn't use the car for a few days and today it's working, toasty warm...the wonders of owning a Mach E!). Only difference was that i left the button highlighted when I switched off, but I don't think that would make a difference...let us know how you get on.
I had the 13amp cable delivered with the car and due to the amazing list of calamities I am still waiting for my charging point to be installed. Without that cable I would be in a mess. The car was delivered without the 11kw cable but it was delivered by the dealer the day after the car.
Yes I've had the 1.4 update today as well! ?
Me too! Finally!!
Have you made sure E-Heat button is on in Aircon screen when trying to get heat ? - if not only picking up scavenged battery heat ( which isn't a lot ). I think if on Auto also should switch on automatically if you call for heat.
doh - just realised earlier reply !
Ford were generous enough to lend me an AWD ER but not a First Edition ? It’s just an Infinite Blue I’m driving right now rather than the Grabber Blue.
Hi Sasha
Will do
Sorry to hear of all the problems you've had. I've followed your journey with interest as I was in a similar position. I pre-ordered on 18/11/2019 too and my RR FE was stuck in Antwerp for 16 weeks, no reasons given (I pushed quite hard) except it needed a Sync 4A update (software module update). I reckon it was simply stuck at the back of the car compound and they couldn't get to it as more cars kept getting loaded off the ships and filled the space in front of it! At one point I could track it, but they would never admit to this. The Executive Office gave me mostly daily updates and prioritised my car to get it out of Antwerp (although I suspect they had little control). Mine was delivered to the dealer (Gates Stevenage) last Friday and at long last I pick it up today (with hopefully no issues). I also live close by to you in St Albans. I've followed this forum and the UK WhatsApp group but haven't been that vocal (have just been too busy!). I also complained to Lisa Brankin (Ford UK MD) and asked for a loaner. The Executive Office responded within 2 days and within 8 days they delivered a brand new loaner (AWD ER Infinite Blue) which I've been driving for the last 7 weeks with no major issues. It enabled me to sell my Mustang coupe, which I'm grateful for. There's also another Carbonised Grey in my road (but haven't spoken to them yet!). Hope yours gets resolved soon.
