UK Customers

[Lucky luke]

We're not doing too bad at the moment with the SYNC software - it's primarily BlueCruise that's the biggest and most obvious missing feature when comparing to our US friends.

On the latest UK SYNC version (22228-539*) we have everything the US guys have with the exception of BlueCruise and YouTube streaming. I must admit I was surprised we got the Alexa integration as soon as we did - I thought they may hold off on that one for ages.

Obviously the other "missing" stuff is hardware option specific like Phone As A Key etc - but that was a build decision taken by Ford and isn't part of the SYNC software.

(*Note: SYNC Version 22228-Rev 539 is not available via OTA at the moment - rollout date TBC)

Do you have this new layout of Sync4, Wonkey? Jealous

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[portlandg]

And no-one in Ford UK has a clue what's going on.

Wow, there's a surprise ? ? ? ?

 

[ProximusAl]

This is exactly why I invested in the FDRS gear. I own a Mach-E and a Ford Kuga, so I can update the software on both vehicles without the need to visit a dealer.

Like others, I also have the APIM updates which are on par with the US....e.g. Alexa integration etc

Patching my car with updates more than I patch some of the servers at work in the recent months!!!

 

[ocr_salty]

Got my car booked in for the most recent recall to get the BCM and GFM (22P25) updates done and also get my door modules flashed again as they're playing up, much to the wife's chagrin when she's stood outside the car in the rain (and no it's not because I've left the doors locked). Might ask them, as it's Christmas, if they'll just run all the available updates and get them over with.

 

[Jonno21]

FordPass just updated to 4.23.0. (Bug fixes and performance improvements). Yippee.

 

[Jonno21]

If I take out any reference to Bluecruise or PAAK and the F150 this is what I think we should have had by now in the U.K. (ref the Power-Up Version Wiki here https://en.wikipedia.org/wiki/Ford_Power-Up_Version_History

It looks like we won't be getting the games and streaming YouTube etc but I'm not bothered about those.

Sorry about any formatting errors If anyone disagrees feel free to correct me. I know I haven't had 2.7.3. as no snowflake symbol, information bar or mileage in tenths. (Now done 10,500 miles)

Got to go, my cat wants my computer seat so any errors will have to stand.

Mustang Mach-E	3.6.2	December 2022	Improved the accuracy of distance-to-empty measurement
Mustang Mach-E	3.6.1	October 2022	Customer Satisfaction Program 21B28 HVAC update to improve the heat capability at or below -15C/5F	HVAC	Yes (15)
Mustang Mach-E	3.5.4.2	October 2022	Minor fine-tuning	TCU[12]
Mustang Mach-E	3.5.4	October 2022	Minor adjustment. Support for two Bluetooth phones simultaneously.	TCU[13]
Mustang Mach-E	3.5.3	September 2022	Additional games: Lane Change, Sudoku, Jigsaw Puzzles After this update completes, Ford provisions Amazon Alexa feature activation in the primary owner's Connected Services account and the vehicle enables built-in Alexa support shortly afterward.	APIM[17]
Mustang Mach-E	3.5.2	September 2022	Preparing your vehicle for Alexa Built-in[18]	GWM[19]
Mustang Mach-E	22-PU0707-SCH-POPB	August 2022	The functionality of rear-view cameras has been improved	APIM[20]
Mustang Mach-E	22-PU0727-VI-FXB	August 2022	Prepares for future power steering control module (PSCM) OTA updates by ensuring that a failure to de-inhibit condition is prevented.[21] Minor Adjustments	GWM[22]
Mustang Mach-E	3.3.1	August 2022	Alexa Built-in[23] Climate control touchscreen options and menus are improved for easier and faster access Updated digital owner's manual	TCU[24]
Mustang Mach-E	3.2.1	August 2022	Second update in the 3 update series [25] to add Alexa Built-in [26] Advanced dual phone[27] (concurrent access to up to two Bluetooth connected phones for incoming calls, contacts, text messages, emails, and more) Preparation for Ford Streaming (music and podcasts) subscription option Additional games: Lane Change, Sudoku, Jigsaw Puzzles Android Auto can be expanded to fill more of the display[28] (it now resizes to fill either of the two view expansion states) Updated SYNC to Software Version: 22179_PRODUCT Revision: 478[29]	APIM[27]
Mustang Mach-E	3.1.1	July 2022	First update in the 3 update series [25] to add Alexa Built-in[31]	GWM
Mustang Mach-E	Un-Numbered	July 2022	Update to address recalls 22S41 & 22S29[34] Includes all previous powertrain fixes including faster charging curve, battery capacity increase, and brake pedal feel	ABS, BECM, PCM, SOBDM, SOBDMB, SOBDMC	Yes (35)
Mustang Mach-E	22-PU0603-DC-CHG	July 2022	Improved DC Fast Charging	OBCC[35]	Yes (10)
Mustang Mach-E	2.7.4	July 2022	Update to prevent erroneous DTC U1A01:93 from being set in the TCU[36]	TCU
Mustang Mach E	22-PU0614-SRV-RC	June 2022	Minor adjustment to prepare for future updates	GWM[37]
Mustang Mach-E	2.7.3	May 2022	Brake pedal feel is modified to allow for smoother braking Some additional minor fine-tuning here and there	ABS, BECM, PCM, SOBDMA, SOBDMB, SOBDMC	Yes (35)[40]
Mustang Mach-E	2.5.3/2.8.3	March 2022	Minor adjustments[42] Updated SYNC to Software Version: 22034_PRODUCT Revision: 364(2.5.3)[44] Updated SYNC to Software Version: 22095_PRODUCT Revision: 421(2.8.3)	APIM[45][46]
Mustang Mach-E	2.5.2/2.8.2	March 2022	Minor updates “here and there”[48]	GWM[43][50]
Mustang Mach-E	2.5.1/2.8.1	March 2022	Enabled driver attention monitoring camera while cruise control and lane centering are enabled, with distraction messaging to driver "Watch the road" Removed the nonfunctioning frunk button[51] Minor fine-tuning to keep everything up to date[52]	IPMA, ADAS, DSMC, CMR, CCM, PSCM[43][53]	Yes (145)
Mustang Mach-E	2.4.4/2.7.4	March 2022	Small adjustments so your vehicle can prepare for future updates[57]	IPC[58][43][59]	Yes (30)
Mustang Mach-E	2.4.3/2.7.3	February 2022	Added an information bar on the right side of I.P.C. messages[60] Added tenths of a mile in I.P.C. odometer above 10,000[61] Added a snowflake on the I.P.C. when the temperature drops below 4°C(40F)[62] Minor updates here and there[63] Fix 12v battery drain due to I.P.C. backlight failing to turn off[64]	IPC[58][65][43]	Yes (30)
Mustang Mach-E	2.4.2/2.7.2	February 2022	Fixed the brake pedal feel to allow for smoother braking[66] Updated the charging curve to increase charging speed above 80%[67] Minor fine tuning “here and there” to ensure things are running smoothly [66]	PCM, SOBDMA, SOBDMB, SOBDMC, BECM, BCCM, EVCM, ABS[68]	Yes (35)

 

[Wonky_Donkey]

Do you have this new layout of Sync4, Wonkey? Jealous

I wish I was - but sadly no ?

I check every day to see if it’s available on FDRS - and I bet a few others are too.

 

[portlandg]

Interesting that @Jonno21 says that he hasn't got the snowflake symbol when it gets cold. My MME is a 2021 Job 1 (built Dec 2020) and has had it all the time (I think). I first noticed it November (ish) 2021. The reason I know this was because I had this feature on my old Kuga and found it very useful and was waiting for some cold weather to try it out. I wouldn't pay too much attention to this list. My last update was 22-PU0707-SCH-POPB which was in September but my Sync version is 22177/473. Android Auto was supposed to fill more of the display on the same update as the SYNC4 update but that isn't the case for me. I haven't got the games either.
I believe this list is more for the US, and possibly main land EU, and not us. Once again the UK get the dreggs and not all the capabilities of this great car. Unless you are in a position to have your own FDRS set up or have a VERY kind dealer who will do any non TSB/FSA updates for free then, like me, you will just have to wait patiently for FordUK to get their act together (this could be a long wait) to get updates OTA.
The caveat is :- The precise timing and grouping of these updates has not been announced. These features may be released across several versions, and some or all of these features may not be released for certain vehicles, model years, or at all.
In other words, you will get what FordUK want to give you when they feel like giving it to you. If you are lucky

 

[portlandg]

FordPass app version 4.23.0 now available on play store for Android users. No visible changes/improvements/deletions that jump out and grab me. Yet !!!!

 

[Teslaeata]

Yes my WBAC valuation for my 2021 SR RWD has dropped by about 6k in the last 3 months, frustrating while I wait for my bZ4X.

6k’s a lot. Quite a bit more than industry standard researched by Glass’s Guide. Mine lost c£100 in 6months from its retail value.

There maybe other reasons why WBAC are pricing themselves out??‍

I’m probably the only one here hoping for the value of ‘Stang’s to drop. I need a drop to £35k trade so I can include mine on my motor trade insurance cover I need to move and road test vehicles which I examine so potentially saving me c£1,600pa on separate road risk insurance.

Now covered 43,500 since mid June ‘21

Of interest to company car drivers is that HMRC’s Advisory Rate for mileage rises to 8p in New Year which, as a higher mileage user needing to take 22.9% charge on the road now I refined my spreadsheet, indicates that allowance would just cover an overall average cost of 7p/mile (If possible to always charge at home which by would cost 4p/mile.)

The following article offers interesting insight on new on tax rules, particularly that our car will fall into the more expensive cars for the new road fund licence rates, and growing market share of BEVs, reduction of PHEVs etc etc

https://autovista24.autovistagroup.com/news/uk-new-car-market-recovery-november/

 

[Djmc321]

Android Auto can be expanded to fill more of the display[28] (it now resizes to fill either of the two view expansion states)

Urgh, would love to get this update. The disparity between software versions across all Mach Es is an absolute joke now.

 

[Smuddell]

Got my car booked in for the most recent recall to get the BCM and GFM (22P25) updates done and also get my door modules flashed again as they're playing up, much to the wife's chagrin when she's stood outside the car in the rain (and no it's not because I've left the doors locked). Might ask them, as it's Christmas, if they'll just run all the available updates and get them over with.

I've not had any notification of 22P25 - has anyone else? Or do we just go to a dealer and ask for it?

 

[ocr_salty]

I've not had any notification of 22P25 - has anyone else? Or do we just go to a dealer and ask for it?

Go to this website https://www.etis.ford.com/ hit Vehicle Lookup, enter your reg or VIN and it may tell you. It doesn’t affect all vehicles though.

 

[Jonno21]

Go to this website https://www.etis.ford.com/ hit Vehicle Lookup, enter your reg or VIN and it may tell you. It doesn’t affect all vehicles though.

Mine is listed needing this update although when I took my car in for something else they said they had already updated it on a previous visit. I think we both have the same dealer and so far they've been accommodating with updates so presume a glitch with the Etis record?

I didn't know it was needed until I happened to look at the Etis record. Nothing came through on FordPass.

 

[Jonno21]

Interesting that @Jonno21 says that he hasn't got the snowflake symbol when it gets cold. My MME is a 2021 Job 1 (built Dec 2020) and has had it all the time (I think). I first noticed it November (ish) 2021. The reason I know this was because I had this feature on my old Kuga and found it very useful and was waiting for some cold weather to try it out. I wouldn't pay too much attention to this list. My last update was 22-PU0707-SCH-POPB which was in September but my Sync version is 22177/473. Android Auto was supposed to fill more of the display on the same update as the SYNC4 update but that isn't the case for me. I haven't got the games either.
I believe this list is more for the US, and possibly main land EU, and not us. Once again the UK get the dreggs and not all the capabilities of this great car. Unless you are in a position to have your own FDRS set up or have a VERY kind dealer who will do any non TSB/FSA updates for free then, like me, you will just have to wait patiently for FordUK to get their act together (this could be a long wait) to get updates OTA.
The caveat is :- The precise timing and grouping of these updates has not been announced. These features may be released across several versions, and some or all of these features may not be released for certain vehicles, model years, or at all.
In other words, you will get what FordUK want to give you when they feel like giving it to you. If you are lucky

Been down to -3 today and no orange snowflake symbol for me. I'm seriously considering whether to have the dealer carry out all remaining updates listed in FDRS even if I have to pay for their time. Shouldn't have to do this though as OTA updates were the promised land. Oh well.

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