Update on Mach-E launch progress from engineering friends in Mexico

Illinibird

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Unfortunately, my lease vehicle was just turned back in last Friday.....

I was expecting delivery late February or early March, which should have been realistic, since we have been told the problems on the line with the earlier builds have been corrected. 10 days to build, 5 days or so to prepare for shipment, and three weeks transport time. I convinced the wife that we could manage having a single vehicle for a 5 - 6 weeks, but now 8 - 10 weeks or more is a real problem. Had Ford been realistic with me that the Jan 31st and then the Feb 7th build dates were not doable in the first place, I may have worked with GM to extend my lease on the 2017 Bolt. But now twice, within a few days of hitting the build date, I check on the site to see it pushed back with no word from either Ford or my dealer. I find it hard to believe that they were not aware of production delays of this magnitude before getting this close to the build dates. And pushing it back twice is just poor business performance, IMHO. Not only have I heard nothing from Ford or my dealer, I had to find it out on my own! As a business owner myself, if I screw up with a customer, I do something to make it right. I really am not seeing that with Ford at this time.

I understand that Ford has their problems, but if they are going to publish production schedules on their web site, then they should be a bit more transparent with the reasons why they can't make their own published delivery dates. And just saying "COVID" is starting to sound like a catch all phrase. If they want me to be understanding and patient, then tell me why I should do that, is all I am saying.....

I realize I am going to get slammed for these comments, but so be it. Am I really the only person that is unhappy with how things are being handled?

Jim
No you are not. I think there is a growing frustration with the way things have been handled and how the situation is progressing.
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DaveRuns

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Unfortunately, my lease vehicle was just turned back in last Friday.....

I was expecting delivery late February or early March, which should have been realistic, since we have been told the problems on the line with the earlier builds have been corrected. 10 days to build, 5 days or so to prepare for shipment, and three weeks transport time. I convinced the wife that we could manage having a single vehicle for a 5 - 6 weeks, but now 8 - 10 weeks or more is a real problem. Had Ford been realistic with me that the Jan 31st and then the Feb 7th build dates were not doable in the first place, I may have worked with GM to extend my lease on the 2017 Bolt. But now twice, within a few days of hitting the build date, I check on the site to see it pushed back with no word from either Ford or my dealer. I find it hard to believe that they were not aware of production delays of this magnitude before getting this close to the build dates. And pushing it back twice is just poor business performance, IMHO. Not only have I heard nothing from Ford or my dealer, I had to find it out on my own! As a business owner myself, if I screw up with a customer, I do something to make it right. I really am not seeing that with Ford at this time.

I understand that Ford has their problems, but if they are going to publish production schedules on their web site, then they should be a bit more transparent with the reasons why they can't make their own published delivery dates. And just saying "COVID" is starting to sound like a catch all phrase. If they want me to be understanding and patient, then tell me why I should do that, is all I am saying.....

I realize I am going to get slammed for these comments, but so be it. Am I really the only person that is unhappy with how things are being handled?

Jim
Nope, not the only one.
 

ARK

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Unfortunately, my lease vehicle was just turned back in last Friday.....

I was expecting delivery late February or early March, which should have been realistic, since we have been told the problems on the line with the earlier builds have been corrected. 10 days to build, 5 days or so to prepare for shipment, and three weeks transport time. I convinced the wife that we could manage having a single vehicle for a 5 - 6 weeks, but now 8 - 10 weeks or more is a real problem. Had Ford been realistic with me that the Jan 31st and then the Feb 7th build dates were not doable in the first place, I may have worked with GM to extend my lease on the 2017 Bolt. But now twice, within a few days of hitting the build date, I check on the site to see it pushed back with no word from either Ford or my dealer. I find it hard to believe that they were not aware of production delays of this magnitude before getting this close to the build dates. And pushing it back twice is just poor business performance, IMHO. Not only have I heard nothing from Ford or my dealer, I had to find it out on my own! As a business owner myself, if I screw up with a customer, I do something to make it right. I really am not seeing that with Ford at this time.

I understand that Ford has their problems, but if they are going to publish production schedules on their web site, then they should be a bit more transparent with the reasons why they can't make their own published delivery dates. And just saying "COVID" is starting to sound like a catch all phrase. If they want me to be understanding and patient, then tell me why I should do that, is all I am saying.....

I realize I am going to get slammed for these comments, but so be it. Am I really the only person that is unhappy with how things are being handled?

Jim
I would suggest renting a car on Turo for the month or so that you need it. You can often find cars that are much cheaper to rent than with a traditional car rental company. You’d probably be out a few hundred dollars more than if you had your Bolt for an extra month. On the other hand, if you only sporadically rent when you really need the vehicle, could even be cheaper.
 


dbsb3233

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trutolife27

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Been really busy of late. I just want to take a moment and speak to all of you. I know the mache is going through a lot of delays. Covid yes, logistics yes, a new problem having some mache's testing in K.C. Some problems with suppliers again yes.

As consumers, it's not what we want to hear. You all have been waiting and hyping up the mache all the way since day one. I applaud you for that and really happy you all are still hanging in there for your mache.

If you can't I understand life happens. each day things change, jobs, family, maybe your lease is up. I get it. I just hope you all get what is best for you and your family.

The mache is worth the wait, you're going to love it. Just hold the line a little longer if you can.
You deserve a great car for all the extra waiting and with the mache, you're going to get it.

I pass on what info I can and hope you all can understand when other ford workers like myself can't tell more. Would we like to? Oh, we would love to talk and tell you all we could about ford.
When Farley came in it was like wow now we have someone to stand behind. Someone that is like one of the guys....... or girls.

My own story , on my Mache. I could have asked to have it moved up. I was like no the date is fine and I'm happy with everything so like the rest of you I said I can't wait. My original build date was December 18th or A.KA. the week of. Then moved to December 23rd, then to January 3rd then to January 8th and finally, it was built on January 14th but yes the ford tracker says January 15th lol go figure lol.

Still, mine has not shipped and it is still sitting there. Is there a reason yes time will tell why?
So just saying I'm here with you eating my popcorn, Wife is tired of hearing about the mache and all the videos, everyone is where is that car you was talking about.

Hang in there a little longer. I'm waiting with you and I hope you all get yours as quick as you can so one day who knows maybe there will be a mache fan club and we can all catch up on one day.

Except for the forum police some times he pulls people over for wrong reasons lol. Just joking here have a donut gogogadgetmache lol.

The mache is coming and when we all get it, the rest can #$%@ off.

???????????????
 

VegStang

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Thanks for what you have been able to offer us, still waiting, glad it's getting closer.

Could use a more helpful dealer, but that's the way it goes.

Been really busy of late. I just want to take a moment and speak to all of you. I know the mache is going through a lot of delays. Covid yes, logistics yes, a new problem having some mache's testing in K.C. Some problems with suppliers again yes.

As consumers, it's not what we want to hear. You all have been waiting and hyping up the mache all the way since day one. I applaud you for that and really happy you all are still hanging in there for your mache.
 

AndyS_OSU

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Been really busy of late. I just want to take a moment and speak to all of you. I know the mache is going through a lot of delays. Covid yes, logistics yes, a new problem having some mache's testing in K.C. Some problems with suppliers again yes.

As consumers, it's not what we want to hear. You all have been waiting and hyping up the mache all the way since day one. I applaud you for that and really happy you all are still hanging in there for your mache.

If you can't I understand life happens. each day things change, jobs, family, maybe your lease is up. I get it. I just hope you all get what is best for you and your family.

The mache is worth the wait, you're going to love it. Just hold the line a little longer if you can.
You deserve a great car for all the extra waiting and with the mache, you're going to get it.

I pass on what info I can and hope you all can understand when other ford workers like myself can't tell more. Would we like to? Oh, we would love to talk and tell you all we could about ford.
When Farley came in it was like wow now we have someone to stand behind. Someone that is like one of the guys....... or girls.

My own story , on my Mache. I could have asked to have it moved up. I was like no the date is fine and I'm happy with everything so like the rest of you I said I can't wait. My original build date was December 18th or A.KA. the week of. Then moved to December 23rd, then to January 3rd then to January 8th and finally, it was built on January 14th but yes the ford tracker says January 15th lol go figure lol.

Still, mine has not shipped and it is still sitting there. Is there a reason yes time will tell why?
So just saying I'm here with you eating my popcorn, Wife is tired of hearing about the mache and all the videos, everyone is where is that car you was talking about.

Hang in there a little longer. I'm waiting with you and I hope you all get yours as quick as you can so one day who knows maybe there will be a mache fan club and we can all catch up on one day.

Except for the forum police some times he pulls people over for wrong reasons lol. Just joking here have a donut gogogadgetmache lol.

The mache is coming and when we all get it, the rest can #$%@ off.

???????????????
Hi...Negative Nancy here wondering if this “new problem” some of us seem to be a part of is as quick a check as the issue that hobbled the earlier group?
 

dbsb3233

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Hi...Negative Nancy here wondering if this “new problem” some of us seem to be a part of is as quick a check as the issue that hobbled the earlier group?
What "earlier group" delay are you referring to? OKTB?
 

TheVirtualTim

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He's talking about the Spartans. The '300'. (the cars sent back to KC).
To be fair ... it *seemed* a lot worse than it really was.

The email regarding the delay put my car's new ETA end-date at 3/25 (from 1/28 ... so nearly 60 days). That sounds like a lot.

But the *actual* delay was 14 days (it arrived at the Speedway on 1/12 and left on 1/26 ... having a 14 day stay) and is on it's way again.

It still isn't on the Norfolk Southern train ... yet. But hopefully it will before the week is out.
 

dbsb3233

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He's talking about the Spartans. The '300'. (the cars sent back to KC).
I don't think there's a "new problem". Just that same one that they're rechecking certain units for.
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