FordPass 4.17.0 now available

alexgorod

Well-Known Member
First Name
Alex
Joined
Jul 27, 2021
Threads
21
Messages
1,304
Reaction score
1,400
Location
Michigan
Vehicles
21 Job 2 MME Premium SR AWD (21 CR-V - wife's)
Occupation
DBA
Country flag
No more "Updated 12 hours ago" for me - correctly shows the time since I left the car. Server issue I guess...

UPDATE: It briefly worked, then went back to "12 hours".
Whatever. PAAK still works.
Sponsored

 
Last edited:

Marc S

Well-Known Member
First Name
Marc
Joined
Aug 30, 2021
Threads
20
Messages
185
Reaction score
81
Location
United States
Vehicles
2021 Select (lease ended) Now 2023 GTPE
Country flag
Ford really should read the forums. More useful info here on what's bugged than anywhere else. But most companies can't take the heat of angry forum people, so the resource goes ignored for the most part.
That’s why you have to call them and get a case number. They occasionally respond here but I’m not waiting for that.
 

Kneebeard

Active Member
Joined
Oct 26, 2021
Threads
3
Messages
36
Reaction score
11
Location
Toronto, Canada
Vehicles
Mach-E AWD Select
Country flag
So my Fordpass app randomly started working again, so I'm guessing the forced crashes were something on the Ford server.
 

WildfireOne

Well-Known Member
Joined
Dec 20, 2019
Threads
2
Messages
103
Reaction score
102
Location
Southern California
Vehicles
First Edition
Country flag
Maybe. So I tried to reinstall 4.17 de novo and it crashed after I first signed in. Relaunching the app crashes it every time.
The Pixel 6 Pro is Google's flagship. Arguably, it's about as close to a reference standard for the Android OS as you can get.

What'chya doin", @Ford Motor Company ?
 

SnBGC

Well-Known Member
First Name
Greg
Joined
Apr 20, 2020
Threads
46
Messages
5,962
Reaction score
9,778
Location
Phoenix
Vehicles
2021 Mach-E FE, 2021 Wrangler 4xe High Altitude
Occupation
Manager
Country flag
Just saw this post and now it makes sense why FP is all screwed up again. I wonder how the software team are able to consistently issue updates that have more bugs than the previous versions? That can't be their actual goal.....right? I mean, the intent is to fix any bugs discovered in the previous version without breaking stuff that already works fine. ???

At least I think that is the basic concept of an update. Maybe the software world has changed and I missed the memo.....

I was awakened by thunder and lightning early this morning and FordPass said my car was "Waiting to Charge" and it would be done next Friday afternoon (6 days later). I went outside and checked and it was actively charging still.

I wonder how long it will be before they release an updated version that fixes the updated version? Talk about job security.....

Ford Mustang Mach-E FordPass 4.17.0 now available Screenshot_20220625-011658_FordPass
 


SnBGC

Well-Known Member
First Name
Greg
Joined
Apr 20, 2020
Threads
46
Messages
5,962
Reaction score
9,778
Location
Phoenix
Vehicles
2021 Mach-E FE, 2021 Wrangler 4xe High Altitude
Occupation
Manager
Country flag
That’s why you have to call them and get a case number. They occasionally respond here but I’m not waiting for that.
Wait. What? We have to call someone to get FP working again? When did this start? Where do we find the phone number?
 

AMJ

Member
First Name
Angela
Joined
Oct 5, 2021
Threads
0
Messages
14
Reaction score
13
Location
Oregon City, OR
Vehicles
Ford Mustang Mach-E AWD ER
Country flag
I got the "set up phone as a key" message in my app with the last update. My iPhone works as a key still, but I have lost my trunk, frunk, and window functions in the app. I've forced closed the app so many times I cannot count. Nothing brings these functions back. Anyone have a solution for it, or just wait for the next update? Which no doubt will cause something else to go wrong.
 

roamtheworld

Well-Known Member
First Name
Brian
Joined
May 6, 2022
Threads
69
Messages
789
Reaction score
887
Location
Austin, TX
Vehicles
2025 Mach E Rally in Molten Magenta
Country flag
Started working normally this AM windows the frunk buttons and all. Drove the car and now that’s all missing again and the key message is showing again. Ford definitely still has some work to do.
I said this before but @Ford Motor Company you should use some of us here on this forum to help test software before you release. Your QA needs some additional help.
 

Marc S

Well-Known Member
First Name
Marc
Joined
Aug 30, 2021
Threads
20
Messages
185
Reaction score
81
Location
United States
Vehicles
2021 Select (lease ended) Now 2023 GTPE
Country flag
Wait. What? We have to call someone to get FP working again? When did this start? Where do we find the phone number?
Appreciate the sarcasm. Totally necessary. Glad you got that off your chest. Feel better?
 

Shayne

Well-Known Member
Joined
Aug 9, 2020
Threads
18
Messages
3,824
Reaction score
2,738
Location
Northern Ontario Canada
Vehicles
2021 MME4x Prem
Occupation
Retired
Country flag
Wait. What? We have to call someone to get FP working again? When did this start? Where do we find the phone number?
1-800-dial a fix

Appreciate the sarcasm. Totally necessary. Glad you got that off your chest. Feel better?
Think he was just making a joke about the app nothing personnel.
 

DevSecOps

Well-Known Member
First Name
Todd
Joined
Sep 22, 2021
Threads
69
Messages
4,764
Reaction score
11,624
Location
Sacramento, CA
Vehicles
'21 Audi SQ5 / '23 Rivian R1T / '23 M3P
Occupation
CISO
Country flag
Maybe. So I tried to reinstall 4.17 de novo and it crashed after I first signed in. Relaunching the app crashes it every time.
The Pixel 6 Pro is Google's flagship. Arguably, it's about as close to a reference standard for the Android OS as you can get.

What'chya doin", @Ford Motor Company ?
Myself and many, many other's on this forum have the Pixel 6 Pro and we have no issues. Sounds like a you issue and not an app issue.
 

Logal727

Well-Known Member
First Name
C
Joined
Aug 23, 2021
Threads
101
Messages
7,351
Reaction score
11,347
Location
Florida
Vehicles
‘21 Carbonized Gray Mustang Mach-E Premium AWD Ext
Country flag
I got the "set up phone as a key" message in my app with the last update. My iPhone works as a key still, but I have lost my trunk, frunk, and window functions in the app. I've forced closed the app so many times I cannot count. Nothing brings these functions back. Anyone have a solution for it, or just wait for the next update? Which no doubt will cause something else to go wrong.
This is answered multiple times in this thread on how to resolve it
 

roamtheworld

Well-Known Member
First Name
Brian
Joined
May 6, 2022
Threads
69
Messages
789
Reaction score
887
Location
Austin, TX
Vehicles
2025 Mach E Rally in Molten Magenta
Country flag
This is answered multiple times in this thread on how to resolve it
This has been discussed and we have many posts about how to resolve the issue but for many it has not fixed the issue.
I have a iPhone 12 with current iOS and the issue comes and goes with each day.
I can lock and unlock and start so it’s not a pressing issue for me. It just looks like they still have a way to go to solve it fully.
 

Logal727

Well-Known Member
First Name
C
Joined
Aug 23, 2021
Threads
101
Messages
7,351
Reaction score
11,347
Location
Florida
Vehicles
‘21 Carbonized Gray Mustang Mach-E Premium AWD Ext
Country flag
This has been discussed and we have many posts about how to resolve the issue but for many it has not fixed the issue.
I have a iPhone 12 with current iOS and the issue comes and goes with each day.
I can lock and unlock and start so it’s not a pressing issue for me. It just looks like they still have a way to go to solve it fully.
Do you have background refresh turned on?
Ford Mustang Mach-E FordPass 4.17.0 now available CB29E771-D6D1-48D4-A744-C9D33CE715A5
 

SnBGC

Well-Known Member
First Name
Greg
Joined
Apr 20, 2020
Threads
46
Messages
5,962
Reaction score
9,778
Location
Phoenix
Vehicles
2021 Mach-E FE, 2021 Wrangler 4xe High Altitude
Occupation
Manager
Country flag
Appreciate the sarcasm. Totally necessary. Glad you got that off your chest. Feel better?
Apologies. Didn't mean to offend. I was being serious. Is there a phone number that we are supposed to call when we have problems with FordPass? If so, where do I find this number? I looked in FP and didn't find anything. ????
Sponsored

 
 







Top