FordPass 4.17.0 now available

[alexgorod]

No more "Updated 12 hours ago" for me - correctly shows the time since I left the car. Server issue I guess...

UPDATE: It briefly worked, then went back to "12 hours".
Whatever. PAAK still works.

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[Marc S]

Ford really should read the forums. More useful info here on what's bugged than anywhere else. But most companies can't take the heat of angry forum people, so the resource goes ignored for the most part.

That’s why you have to call them and get a case number. They occasionally respond here but I’m not waiting for that.

 

[Kneebeard]

So my Fordpass app randomly started working again, so I'm guessing the forced crashes were something on the Ford server.

 

[WildfireOne]

Maybe. So I tried to reinstall 4.17 de novo and it crashed after I first signed in. Relaunching the app crashes it every time.
The Pixel 6 Pro is Google's flagship. Arguably, it's about as close to a reference standard for the Android OS as you can get.

What'chya doin", @Ford Motor Company ?

 

[SnBGC]

Apple iPhone:
https://support.apple.com/en-us/HT202180

Everything else:
https://support.google.com/googleplay/answer/113412?hl=en

Just saw this post and now it makes sense why FP is all screwed up again. I wonder how the software team are able to consistently issue updates that have more bugs than the previous versions? That can't be their actual goal.....right? I mean, the intent is to fix any bugs discovered in the previous version without breaking stuff that already works fine. ???

At least I think that is the basic concept of an update. Maybe the software world has changed and I missed the memo.....

I was awakened by thunder and lightning early this morning and FordPass said my car was "Waiting to Charge" and it would be done next Friday afternoon (6 days later). I went outside and checked and it was actively charging still.

I wonder how long it will be before they release an updated version that fixes the updated version? Talk about job security.....

 

[SnBGC]

That’s why you have to call them and get a case number. They occasionally respond here but I’m not waiting for that.

Wait. What? We have to call someone to get FP working again? When did this start? Where do we find the phone number?

 

[AMJ]

I got the "set up phone as a key" message in my app with the last update. My iPhone works as a key still, but I have lost my trunk, frunk, and window functions in the app. I've forced closed the app so many times I cannot count. Nothing brings these functions back. Anyone have a solution for it, or just wait for the next update? Which no doubt will cause something else to go wrong.

 

[roamtheworld]

Started working normally this AM windows the frunk buttons and all. Drove the car and now that’s all missing again and the key message is showing again. Ford definitely still has some work to do.
I said this before but @Ford Motor Company you should use some of us here on this forum to help test software before you release. Your QA needs some additional help.

 

[Marc S]

Wait. What? We have to call someone to get FP working again? When did this start? Where do we find the phone number?

Appreciate the sarcasm. Totally necessary. Glad you got that off your chest. Feel better?

 

[Shayne]

Wait. What? We have to call someone to get FP working again? When did this start? Where do we find the phone number?

1-800-dial a fix

Appreciate the sarcasm. Totally necessary. Glad you got that off your chest. Feel better?

Think he was just making a joke about the app nothing personnel.

 

[DevSecOps]

Maybe. So I tried to reinstall 4.17 de novo and it crashed after I first signed in. Relaunching the app crashes it every time.
The Pixel 6 Pro is Google's flagship. Arguably, it's about as close to a reference standard for the Android OS as you can get.

What'chya doin", @Ford Motor Company ?

Myself and many, many other's on this forum have the Pixel 6 Pro and we have no issues. Sounds like a you issue and not an app issue.

 

[Logal727]

I got the "set up phone as a key" message in my app with the last update. My iPhone works as a key still, but I have lost my trunk, frunk, and window functions in the app. I've forced closed the app so many times I cannot count. Nothing brings these functions back. Anyone have a solution for it, or just wait for the next update? Which no doubt will cause something else to go wrong.

This is answered multiple times in this thread on how to resolve it

 

[roamtheworld]

This is answered multiple times in this thread on how to resolve it

This has been discussed and we have many posts about how to resolve the issue but for many it has not fixed the issue.
I have a iPhone 12 with current iOS and the issue comes and goes with each day.
I can lock and unlock and start so it’s not a pressing issue for me. It just looks like they still have a way to go to solve it fully.

 

[Logal727]

This has been discussed and we have many posts about how to resolve the issue but for many it has not fixed the issue.
I have a iPhone 12 with current iOS and the issue comes and goes with each day.
I can lock and unlock and start so it’s not a pressing issue for me. It just looks like they still have a way to go to solve it fully.

Do you have background refresh turned on?

 

[SnBGC]

Appreciate the sarcasm. Totally necessary. Glad you got that off your chest. Feel better?

Apologies. Didn't mean to offend. I was being serious. Is there a phone number that we are supposed to call when we have problems with FordPass? If so, where do I find this number? I looked in FP and didn't find anything. ????

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