😭😭😭 POST BATTERY CONTACTOR RECALL -- FIRST JUNCTION BOX FAILURE 😭😭😭😭

[silverelan]

I am working on a full document to send directly to the nhtsa investigator who emailed me.

maybe I shouldn’t, but I can’t help but feel like I’m sitting on a time bomb. I want assurances from Ford that they’re going to be proactive about this and do right by customers with a robust hardware resolution.

If it takes NHTSA acting like a proctologist and doing their best Ford Probe impersonation to fix this problem permanently with the end result of us getting the car we were marketed, so be it.

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[Kamuelaflyer]

I'm at the stage now that I don't trust the engineering in the car or Ford in standing behind it.

And this ought to be the first thing every MME engineer, manager, and executive sees first thing each work day until there's a solution that fixes things.

 

[scoopman]

I was going to order an i4, but did not like it. So, while I was there, I test drove an iX. It was very MME like, the regen in B was nearly identical to one pedal driving in MME. The price was $101k+ after NY tax (MSRP $95k+). I could see enjoying one, but to me it was like a bling version of MME. It felt a little big too, but if I was in that income bracket (not), I would probably try one (in blue/black interior!) At $80k, they are really stripped down, every permutation I would want matched the $95k sticker price.

As much as I despise the schnozz of the i4, I can't take the exterior styling of the iX. I'd get a nice ICE car well before getting that.

 

[scoopman]

I would think the new part would be sufficient enough, if not well I think all the consternation is very warranted. I just find it hard to fathom how they would F it up again?

just gonna keep driving my car until I don’t

well how many of the new part are driving around in service? probably well less than 50, I don't think any post May 25 MMEs have been delivered yet.

bottom line, we're going to be testing this part, I bet Ford did no such thing at scale.

 

[RetiredDP]

i have been told by ford that it is not even possible to order and receive the non robust part anymore.

Can any dealership employees compare the old part # to the new # number?

 

[scoopman]

maybe I shouldn’t, but I can’t help but feel like I’m sitting on a time bomb. I want assurances from Ford that they’re going to be proactive about this and do right by customers with a robust hardware resolution.

If it takes NHTSA acting like a proctologist and doing their best Ford Probe impersonation to fix this problem permanently with the end result of us getting the car we were marketed, so be it.

I think we are from my experience of just driving the car as I did the vehicles I owned before this one.

 

[scoopman]

Can any dealership employees compare the old part # to the new # number?

there are other threads that detail the new part number -- you cannot order the old part number.

 

[scoopman]

And this ought to be the first thing every MME engineer, manager, and executive sees first thing each work day until tgere a solution that fixes things.

The sad thing is it appears the MME product team beleives they do have a solution that fixes the problem by redesigning the faulty part.

But Ford seems to be fine with perhaps hundreds of more owners having my experience or much worse before they fix their product properly for normal operation as intended.

This is a safety issue and people can and might be killed through such a reduction in power, complete loss of locomotion, and lack of proper messaging on what is going on and what to do.

 

[jamelski]

Dang this thread went from first failure of HVJB after recall software. To complete bashing ford, I hate my car, I’m gonna return my car , I’m gonna do this, gonna do that, but we all know 99.9% ain’t gonna do anything, but drive there car and enjoy it till it breaks less than 5% chance so far and then get it fixed by dealer if it does. Sucks but it is what it is.

At least you can drive your car to a dealer with the recall software.

MODs can you lock this thread. ?‍?

 

[silverelan]

The sad thing is it appears the MME product team beleives they do have a solution that fixes the problem by redesigning the faulty part.

But Ford seems to be fine with perhaps hundreds of more owners having my experience or much worse before they fix their product properly for normal operation as intended.

This is a safety issue and people can and might be killed through such a reduction in power, complete loss of locomotion, and lack of proper messaging on what is going on and what to do.

my fear is that Ford will just replace the parts under warranty as they fail over the
next 7-8 years, not proactively. I’m driving more gingerly than I want to because of all this and it’s not making me happy.

 

[CesarG]

Sorry this happened to you @scoopman.

Here’s my rehash of the whole HVJB situation:

1) Ford screwed up… bad. And they’ve been fully aware of it for months now. They obviously installed an under-specced/deficient/subpar (insert any other synonym) part into expensive EVs.

2) MME customers are now aware that the problem is hardware, not software, therefore the recall will not address the core issue.

3) This is a costly mistake. However, to Ford’s “fortune”, the rate of failure is not as high to make them crap their pants. What to do? Let’s create a screening test. Waaaay cheaper than replacing parts in nearly 100k vehicle. This way we don’t saturate dealers, spend millions and drop our stocks in an already hungry bear market.

3) Software patch (a.k.a. HVJB failure screening tool): will lower the threshold of problem detection and presumably allow you to limp to a dealership to get the actual “fix”: a new, upgraded part.

I am very, very disappointed. My 22’ GTPE has given me zero issues (except for a couple of auto screen resets while driving and an annoying squeak on the driver’s seat), but now I feel like I’m just waiting for the inevitable to occur. And please avoid the cynicism of saying “well then you get the new part!”. Yes, I would, but my time and peace of mind are very valuable; it also doesn’t change the fact that Ford could’ve done the right thing from the beginning.

Now, there’s a good chance I may never get a failure. But, how can I know I won’t? Why do I have to live worried that it may happen? You can argue that the rate of failure could be the same for any other vehicle. But let me tell you, I had a Kia Stinger that I owned for 3 yrs and not once I woke up thinking: “let’s hope it doesn’t brick today”.

Why are we being so tolerant of a clearly inadequate way to solve a major issue? I don’t mean to say we need a class action lawsuit here, but I do think this situation needs to be brought up much more aggressively to the media. Especially scoopman’s case.

Sorry, I needed to vent a bit. Carry on with the twinkies and taco posts.

 

[kennethjk]

Dang this thread went from first failure of HVJB after recall software. To complete bashing ford, I hate my car, I’m gonna return my car , I’m gonna do this, gonna do that, but we all know 99.9% ain’t gonna do anything, but drive there car and enjoy it till it breaks less than 5% chance so far and then get it fixed by dealer if it does. Sucks but it is what it is.

At least you can drive your car to a dealer with the recall software.

MODs can you lock this thread. ?‍?

Unfortunately with that attitude Ford will have no incentive to do anything more.

Damn straight I am not happy, no one should be If they don’t fix the issue correctly and promptly. We shouldn’t settle for anything less. And yes I will look for alternatives as other people might. As time goes on more and more will break down in some shape or form. Just a matter of time. No way I would let my wife take the car later at night to help our daughter with her kids Who are 1 hour away.


just my opinion of course.

 

[DevSecOps]

MODs can you lock this thread. ?‍?

Oh no !!! People are speaking freely in America ... let's lock it down!

There's an ignore thread button at the top ... use it! ?

 

[Kamuelaflyer]

Let’s create a screening test. Waaaay cheaper than replacing parts in nearly 100k vehicle.

The catch is that the EU, Norway and the UK have yet to issue recalls or provide a remedy. There’s a possibility that we could be seeing several different version of a fix.

 

[AKgrampy]

First off let me state I am almost willing to pay for a new HVBJB myself and be done with it. But not quite there. I am interested; though, to see how this plays out over time. By that I mean at a 0.5% failure rate we should be getting a failure every day. Obviously only a small percentage are on the forum but we should start seeing failures on a regular basis. It certainly sucks for @scoopman but I do wonder if there is not some other underlying issue (not the driver) that is causing the HVBJB to fail. Recognizing that the part is not robust enough and should be replaced; however, for the vast majority there are no issues. If you think about it without this forum and other social media we would all be just driving as usual and for the 0.5% getting our cars repaired under warranty. I will be driving as I usually do and am in no rush for the OTA. My driving is perhaps is different than most as I only drive around town so a breakdown, even when we hit -40, will be fine as I can readily get assistance. I wish this failure on no one. I remember basic training and the TI telling recruits to smoke’em if you got’em and I suggest drive’em if you got’em. I think it will take more failures before Ford does the “Right” thing and replaces HVBJB ‘s as a recall. Time to go for a drive with grandkids and may even go WOT!

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