😭😭😭 POST BATTERY CONTACTOR RECALL -- FIRST JUNCTION BOX FAILURE 😭😭😭😭

[Howard]

Hate to see you had a failure that quick after update. We took delivery of our 2022 Select trim SR Mach E this past Friday. We drove the car 492 miles yesterday from Indianapolis (dealership location) to our home in West Tennessee. We DCFC 3 times at EA stations. We made it home with no issues. Thank you for sharing your experience and knowledge. Glad you and your family are safe.

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[Shayne]

I work hard to not let my conspiracy theory demon take over. With that said, it seems that from everywhere there is some complacency with Ford because, as a country, we want badly that they succeed, which I do too. White House, mainstream journalists, YouTube journalists and reviewers, and even part-time YouTubers are taking it easy on Ford. Nowhere I heard even a questioning when the recall was announced along the lines "Oh Geez, the recall says the part is not robust enough, and the proposed solution is software, those two things seem contradictory, let me dig deeper". I just saw praises and extreme "patience".

Are you saying you control the media you control the narrative? That's just a wild conspiracy .

 

[timbop]

Here's the thing: a single data point does not a trend make. That goes for those of us whose cars have so far been great, as well as those of us like @scoopman who've had serious problems.

The data Ford has released so far suggests it is a few hundred cars out of 50 thousand sold in the US. While that is a relatively small percentage, it is high enough that over 5 years of ownership of these cars 5% or more of us will probably experience the problem without real intervention. While that doesn't seem like a lot, far more than 5% of us will not trust Ford if they don't do the right thing - and we will be more than happy to communicate that mistrust to whoever asks. Recommendations good and bad have a significant impact, and the bean counters often don't seem to take that into account. I for one feel like I've been an ambassador for Ford: whenever anyone asks about my Mach-E I say "I love it" without hesitation, and extoll all of its positive attributes and how great it is to take on a road trip. That response will be far different if I can't trust my car to be DCFC'd or have to drive it gingerly for the rest of my ownership experience.

For now we have to be open minded and hope that ford learned from the DS6 transmission fiasco and will properly address this issue. Otherwise far more than 5% of us will not trust our cars, and rather than brand ambassadors we will drive potential Ford buyers elsewhere.

 

[Electric Goat]

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Recommendations good and bad have a significant impact, and the bean counters often don't seem to take that into account. I for one feel like I've been an ambassador for Ford: whenever anyone asks about it it I say "I love it" without hesitation, and extoll all of its positive attributes and how great it is to take on a road trip. That response will be far different if I can't trust my car to be DCFC'd or have to drive it gingerly for the rest of my ownership experience.

For now we have to be open minded and hope that ford learned from the DS6 transmission fiasco and will properly address this issue. Otherwise far more than 5% of us will not trust our cars, and rather than brand ambassadors we will drive potential Ford buyers elsewhere.

Precisely this. I've had quite a few random people (at least a dozen) stop and ask me about my car and if I love it. I tell them that it's a blast to drive and EVs are the future but that my car is plagued with software and engineering bugs and I don't recommend that they buy one right now.

My answer every single time is, "wait a few years".

 

[phil]

bottom line, we're going to be testing this part, I bet Ford did no such thing at scale.

I am more optimistic on this particular point. Ford would have to be pretty foolish to implement a revised part that still fails to solve the problem. Even if they did not have time or budget for extensive field testing, it would make sense for them to over-spec the new part so that eventually they (and we) will be done with this issue.

 

[kennethjk]

I am more optimistic on this particular point. Ford would have to be pretty foolish to implement a revised part that still fails to solve the problem. Even if they did not have time or budget for extensive field testing, it would make sense for them to over-spec the new part so that eventually they (and we) will be done with this issue.

I sure hope you’re right but then agian here we are with just a software alert, and this is nothing more than an alert which is fine if it gets us to where we need to go until they fix the part but they need to proactively fix the part And not wait until car goes down for the count.

they know it’s a bad part because they said so. What more needs to be said.

 

[RMoore]

Here’s one thing I worry about. Let’s say that today Ford makes the decision to replace all of the HVBJB’s in the 50K MMEs sold in the US. My dealer has sold a pretty good amount of these relative to others in the area (I think in the few hundred range from what they said). How many can they realistically fix a day? 1-2 maybe at first, perhaps a few more per day once they get the hang of it? It will take many many months for them to fix all of the ones they have sold. I would guess replacing all 50K parts will take over a year. Yikes.

 

[kennethjk]

Here’s one thing I worry about. Let’s say that today Ford makes the decision to replace all of the HVBJB’s in the 50K MMEs sold in the US. My dealer has sold a pretty good amount of these relative to others in the area (I think in the few hundred range from what they said). How many can they realistically fix a day? 1-2 maybe at first, perhaps a few more per day once they get the hang of it? It will take many many months for them to fix all of the ones they have sold. I would guess replacing all 50K parts will take over a year. Yikes.

You’re probably right, my dealer handled all the NYC police cars that the city ordered so I suspect they sold a lot also.

but you have to start somewhere and the earlier the better.

 

[Logal727]

This is basically same thing Hyundai did with the incident where they had metal shavings inside the engine of some Sonatas a few years ago. Instead of replacing all the engines they extended the warranty and also added a software patch that would identify if it happened.

 

[kennethjk]

This is basically same thing Hyundai did with the incident where they had metal shavings inside the engine of some Sonatas a few years ago. Instead of replacing all the engines they extended the warranty and also added a software patch that would identify if it happened.

Isn’t this a bit different? Ford knows all 50k cars have an inferior part? In the Hyundai case the number was unknown.

am I correct?

 

[scoopman]

I am more optimistic on this particular point. Ford would have to be pretty foolish to implement a revised part that still fails to solve the problem. Even if they did not have time or budget for extensive field testing, it would make sense for them to over-spec the new part so that eventually they (and we) will be done with this issue.

Sure, but it certainly hasn't been tested much outside of someone driving it at 30mph in flat Michigan. I'm not happy about being their tester (again).

 

[scoopman]

You’re probably right, my dealer handled all the NYC police cars that the city ordered so I suspect they sold a lot also.

but you have to start somewhere and the earlier the better.

Can you imagine when those police MME GTs start having this problem?

 

[kennethjk]

Can you imagine when those police MME GTs start having this problem?

I thought the same thing , very unhappy officers I suspect. Although I think these cars are being used by upper Ups, not patrol cars.. They weren’t painted in NYC PD colors and were in various colors, silver, white, black etc.

 

[AKgrampy]

I am not to the point that I believe this will affect every Mach but I am not saying your position is wrong either. If your position is correct we should begin to see multiple failures over the next week or two. Also as the post “new part number” Mach’s increase we should see no failures reported for their builds. I do not believe the software is a fix but I am not closed to the approach that failures of HVBJB have a safe landing and then changed out under warranty. I may be a bit too trusting but I believe if the HVBJB’s continue to fail that Ford will replace (maybe forced) them under a recall. What I really do not want to see is the same failures in Machs with the “upgraded” HVBJB as that would mean even the new part would not solve the problem.

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